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Princess Polly (page 3 of 6)
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AlinePerth, WA
- 2 reviews
Beware of returns policy
an absolute joke. My daughter purchased a jumpsuit that didn’t fit , but 2 other items did. As per instructions she returned it . After 2 weeks we had heard nothing, so contacted PP . They said “oh sorry we’ve given you a store credit as there are no other jumpsuits available. She couldn’t find anything that she wanted to purchase, so asked for a refund instead . She was then told that she would have to pay $6 just to get a $27 refund put back into her account. Where is the justification I that . She is being penalised for an item that PP were...Read more
not able to provide . Surely the onus is on them to honour the refund like other more reputable companies do . This is Very misleading , and PP are taking money from teenagers and young adults . Shame on youSimilar opinion? Write a review on ProductReview.com.au!
zoeAuckland
ABSOLUTE JOKE!
I ordered some stuff from Princess Polly from their boxing day sales 2018 and my order arrived new years eve, which was great, I'll give them that!! 2 out of 3 items I weren't happy with, the first item was WAY too big, I don't think anyone has that big of a head for it to even fit! The second item was faulty, I won't blame Princess Polly for this as it definitely looked like it was the brands manufacturer to blame as the item was a result of poor craftsmanship and was beyond wearable, couldn't see myself stepping out the house wearing that!
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perfect every time
great quality, super fast shipping, gorgeous clothes, fantastic customer service and super easy to process everything. i regularly buy clothes here and its no worries every time. in love with this gorgeous store <3
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Brad
- 2 reviews
- 1 like
Thank you
Purchased Dr Martens and it was nice to have a online company actually send what you see online and send on time.
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JulezRulezSouth East Queensland, QLD
- 6 reviews
- 5 likes
- Verified customer
Perfect Service - Every time
I've ordered from PP about 15 or so times this year. Every time, my order is over $50, which means free Express Post. I get the order the very next day, every time. I've even ordered early in the morning plenty of times & got the order later that day! They have a place for reviews on their site, so it's encouraged to write reviews on your purchases...how it fits, etc. Also, I've returned a few items & the refund always shows up within 2 days. This is BY FAR the best online site I've every consistently ordered from!!
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Sham
- 2 reviews
- Verified customer
Next day delivery
I ordered the JS Androgyny palette yesterday, had the order confirmed within minutes, had it shipped today at 9, and arrive by 4. Was always updated on delivery route changes. Palette came in tact with no problems, packaged appropriately to prevent damage. Am very satisfied with the service.
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Kelly AAU
- Verified customer
Cute clothes, but beware of duties
Super cute clothes and items look exactly like the pictures. I live in Canada and only option they had was DHL Express, so I chose that when I placed my order. My order was around $70 but I got charged $45 in duties alone when the package came. I know its not really Princess Polly's fault as they have no control over the duties charged, but I wished they offered DHL Standard shipping (like another Australian sites such as TigerMist) for Canadian customers so we wouldn't be charged with so much duties. Not sure if I would place another order again because of that.
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Shipped overnight & a perfect fit!
I bought two dress late at night and they were delivered the next day! They we're both great quality and fit perfectly. I've never been more impressed with an online boutique and will definitely order from them again.
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Bridget Rose
- 2 reviews
- 1 like
- Verified customer
Ordered Sat, arrived Sun! Beautiful quality to boot.
I was up feeding bub at 1am Saturday morning and ordered online with free postage (not much else to do at that hour!), and I received it today Sunday at 8pm! I didn't even know you could get packages on the weekend let alone at night, I was so excited I tried them on straight away and they were a perfect fit using the size guide and my measurements. The quality is amazing, which is what I was expecting for the Minkpink branded item but the other was Polly's own brand and was still great quality, nice material and fit great. I will definitely be shopping online at Princess Polly again :)
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NelliSydney
- 4 reviews
So amazing clothes with good quality!
It was really easy to find what i wanted to buy, clear pictures with all info provided.
I was really happy with the whole range, they have so many options!
Quality of the products was amazing and everything looked just like the same in photos!
Highly recommended.
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Tenayha jade
- 2 reviews
Absolute favourite!
My number one store to purchase clothing for every occasion! Wish i could give them more than 5 stars!! Fast shipping and amazing quality clothing!
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Favourite store
I’ve been shopping with Princess Polly, nearly fortnightly for over 2 years now. They have such a large range with constant new stock, super affordable and quick postage! Always super excited with my purchases. Couldn’t recommend enough! Xxx
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AnnaBrisbane
- 2 reviews
Great shipping
Finally a company that delivers what they promise with shipping! Princess Polly is so reliable when it comes to shipping which is the number one reason I buy from them :)
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HayleySydney
- 21 reviews
- 18 likes
Love princess poly!! Always reliable
One of my fave online retailers, always has a good range and assortment of clothes and good discounts! customer service is always pretty good as well
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DeeWollongong
- 7 reviews
- 2 likes
Amazing.
Princess Polly is my go-to online shop because it's very easy to navigate and their service is amazing. Items always arrive quickly & the quality of the clothing is amazing.
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BritAyr
- 7 reviews
Awesome company and arrival is quick
Absolutely love princess polly. Items arrive quick and always have good clothes. Love how express is free when you spend over $50. ALSO FREE RETURNS!!!!!
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SamSydney
- 3 reviews
Best online shopping company
This is by far my favourite online shopping company, always lovely and quick to respond to any questions I have and process exchanges or refunds. Quality is always great. I couldn’t recommend this site enough they really care about their customers!
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Putri
- 2 reviews
Great!
My first experience with Princess Polly was completely satisfying! I bought 2 coats and both of them are true to size with great quality. Hope they will always keep up the good job.
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Mimi DHobart, TAS
- 3 reviews
Super Amazed - Royalty keeps their subjects happy
I purchased some cosmetics from Princess Polly a little before lunch Monday 6 August. After some difficulty entering their website due to high traffic demand, I was finally in.
Website easy to use and navigate around. They offer all types of products from cosmetics to clothing and accessories. There is always an 'online' staff member ready to chat and help you with your purchase.
All usual payment types are accepted, credit card, Paypal and Afterpay.
You only have to purchase over $50 worth of merchandise to receive free express sh...Read more
ipping. Now let me tell you about their turn around time - as stated I ordered just before lunch 6.8.18 - now keep in mind that Princess Polly is located in QLD - I received my items just before lunch 7 August 2018, so massive ups to the packing staff and to Australia Post for having this delivered to me literally within 24 hours. To travel across two and a half states is absolutely amazing service, considering Express shipping these days doesn't necessarily mean 'express' anymore.... Thanks again folks, hope to purchase from again soon!!!! xoSimilar opinion? Write a review on ProductReview.com.au!
Poor quality
made the purchase online, when arrived was smaller than described and of extremely poor quality- not impressed at all -
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Questions & Answers
Lisaasked
What size should I get if im 5'2
No answers
Lisaasked
what size should I get in dresses if im 5,2 and petite.
No answers
Soraya J.asked
Is it worth buying clothes from princess polly? like, is the quality good?
1 answer
I've always received high quality stuff! These are brands that I find in other stores where I live as well. So I'm quite familiar with them and know what I'm purchasing.
Details
Category | Online Shops, Footwear Shops & Brands and Clothing Shops & Brands |
---|---|
Offers Free Standard Shipping | Yes |
Free Standard Shipping Minimum Order Amount | A$50.00 |
Mens / Womens Clothing | Womens |
Labels Sold | Own Label |
Buy Now, Pay Later Options | AfterPay |
Type of Footwear Offered | Casual & Dress Shoes |
Clothing Type | General / Everyday and Swimwear |
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