Great service happy with my purchase
Im very impressed by Princess Polly's paid for returns system and super fast turn around time to get me the right sized jacket. No other clothing company ive ever bought from has made it so easy to do an exchange and in record time too
Fast shipping, easy returns
Love love love Princess Polly! Fave things about it: fast shipping, super easy returns (deducts $6 if you want a refund, which is fine) and there's always a discount code somewhere on the internet you can use! Easy to navigate with a wide range of products. In terms of the quality, it can vary from brand to brand stocked - the review section on each item is super useful and would definitely recommend everyone having a read of that section before purchasing for info on sizing and quality.
Brought 2 items from them because of their sale - a pink crop sweater and a red shoulder dress. It was easy to navigate around the online store and while normally I wouldn't shop on PP because of the price, the sale had reduced the price to a reasonable amount. I received the items in the next 2-3 business days by express shipping which was alright considering I ordered on a very late Friday. The quality of the items was alright for the price and given that it is online. The red dress was very tight and I had received compliments on it, the onl...y little downside was that the item description was very short and lacked description so the dress orange-red than the 'red' dress I imagined. Furthermore, the dress didn't have lining so you could see imprints of my body such as my bellybutton. Other than that, I'm happy with the dress. The pink top was darker than what was shown online but it fitted very well and the material was good and thick so I was happy with that. I would say to lower expectations and read the description carefully. The colour of your items may be lighter or darker so keep that in mind when looking at their photos because they would have lighting and may have an unintentional filter. Would shop again with reasonable prices.
Great but I have one complaint
Clothes come so quick are true to size and look like they do online buttttt, when I receive the clothes some have marks on them usually any white clothes bought.
Princess polly is a really cute clothing line and has many great clothes. Make sure to read the reviews as some items may not look the same as the images they have online. The sizing are pretty accurate and true to size. However, their returns policy is pretty annoying and you need to pay unlike many other online stores that offer free returns.
Best Customer Service
Princess Polly has definitely the best customer service. However, the price of their clothing are a bit expensive for me. But still looking forward to buy in the future:) Oh and i'm a bit short so basically I can never fit their pants. Hopefully they come up with petite sizes
Love them but tight squeeze.
Always buy online and they are amazing with their delivery! Never an issue. Have had to get a refund in the past from certain items and they were also amazing with their communication and refund was received less then a week.
One "bad" point is their clothing sizes never seem to be consistent. I fit anywhere between a size 8-10 normally. I purchase size 12 to be careful but even then most items are a squeeze. More then likely not the shops fault maybe just warn people.
I purchased various tops and dresses for my first order. Shipping is great and most of my order I am very happy with. But I think girls who are curvier or more pear shaped may have issues with the more fitted dresses. A stretchy jersey type dress I bought is fine but the one dress I was really excited for is extremely short and tight around the bottom. Which obviously isn’t unheard of for girls with booties but the top fits peeeerfectky and then the bottom is just so tight and the fact it is so short makes in basically unwearable. If I was to o...rder this kind of dress again I would probably have to try order a size up. So I think girls around my size 10-12 may benefit from being careful with the less stretchy material dresses and possibly going up a a size.
Beautiful clothing at a decent price!
Easy and convenient to order and received my item within 2 business days of putting in my order! Quite accurate sizing compared to other retail stores and fairly middle of the range in terms of price. They often offer good deals also, and have the service AfterPay. Only complaint is that my garment was pretty creased when I received it (a silk dress), but that isn't a big deal to me! Will definitely buy again.
Questions & Answers
|Category||Online Shops, Footwear Shops & Brands and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||A$50.00|
|Mens / Womens Clothing||Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay|
|Type of Footwear Offered||Casual & Dress Shoes|
|Clothing Type||General / Everyday and Swimwear|
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