I cannot speak highly enough of Professional Partners. We have a rural property which is very difficult to refinance and our original loan no longer suited our financial situation. After trying unsuccessfully to refinance ourselves, we turned to Craig who worked with us over a number of weeks to find a better loan with much better terms and much less stressful for us to service. Craig was incredibly thorough in investigating all the potential options and ultimately finding a solution for us - he was clear and helpful every step of the way. I have (and will) be recommending him to any friends or family who need a broker

Craig and the team from Professional Partners were professional from the get-go and kept my partner and I informed every step of the way. Details and transparency were at all times available for us to discuss.

Have been using Professional Partners for many years. Recently undertook a remortgage with them and as always the service and communication was exemplary. They took the hard work out of document submission and clearly communicate timelines. Very happy with the process

Craig was wonderful throughout the process, will definitely contact him again if I need to refinance. He kept me updated along the way and worked hard to get a really great loan. Would recommend Professional Partners to everyone.

My second re-finance with Professional Partners on two loans and very happy with how much I’ll be saving over the next 5yrs, thanks to Sean. Great communication & follow-up. Highly recommend!

Sean was the only broker who was able to get my project financed. Really excellent to deal with. Highly recommended and will use again when I look to refinance in the future.

Sean provided us with very useful advice that was both easy to understand and tailored to our needs. He kept us well informed throughout each step of the home loan application, approval and settlement process and was very responsive to our questions. I would highly recommend Sean to anyone.

Craig was extremely helpful from the very first call. If there were any changes he’d let us know straight away. If we had any questions, he’d always have an answer.

Straight forward, most of the hassle removed; refinanced from CBA to ING and Craig was clear and direct at all times. I appreciated this, as the world of banking and real estate is confusing at the best of times. Finding a pathway through this is why I use a mortgage broker.

Very professional and proactive, giving advice on upcoming COVID consequences.
none whatsoever
Satisfied.

(I would have preferred the bank move took less than 4 months, but that was more the banks doing than the company I worked through)

Great working with Craig once again, very responsive and true to his word. We appreciate his work and would recommend him as number one broker in Australia. He clearly outlined all charges and collaborated with the bank for efficient delivery of their products.

There were no hidden costs. The customer service was excellent and we were very happy with our loan rate and how efficient the loan was acquired. Everything was explained carefully to us, and I would definitely use Craig again in the future!

Sean was wonderful from start to finish. He made the process of refinancing so easy. He was reliable, friendly and professional. His advice was very helpful too especially during this time of crisis, he made sure to keep us posted and follow up when needed.
I will be referring all family and friends to Sean. Thank you again 10/10

My partner and I had an amazing experience dealing with Professional Partners, they were extremely good communicator as well as very knowledgeable when it came to my loan setup.
The process with Professional Partners was smooth and stress free process. We couldn’t be happier with the outcome.

This is the second time we've used professional partners to refinance our home loan on both occasions Sean has shown a high degree of professionalism, has clearly guided us through the process and insured we were kept up to date regularly.

It was incredible working with Sean to refinance our mortgage. The process was smooth and clearly communicated. All our questions were answered in a timely and professional fashion. Thank you.

I was very happy with the service I received from Professional Partners. I was very satisfied with the rate on my loan. Sean did a great job for me and my family.

Sean and the team helped my wife and I secure our first home. They helped us at every step and were always available to answer any questions at had. Thanks for the amazing efforts!

The team at professional partners provided great service from the moment I initially contacted them, through the analysis phase, until the loan was identified and documentation sorted. They ensured everything was in shape to enable a quick and painless mortgage approval and followed through until post settlement. I would definitely use them again.

Professional Partners has been providing us with excellent service for more than 10 years. We've got an open relationship with Professional Partners whereby all our questions and requirements has been answered and turned around efficiently and quickly. We recommend the services of Professional Partners with confidence to any prospective client that's got a need around mortgage advice and restructuring.