??!
1 photo
Professional Partners

Professional Partners (page 2 of 2)

5.0 from 165 reviews · View Statistics

Reviews

5.0

36 reviews
4
(0)
3
(0)
2
(0)
1
(0)
Previous
Next
  • Verified customer

Knowledgable and helpful

published

Craig from Professional Partners was very helpful with our complex mortgage applications. He was very good at negotiating to get good interest rates and in keeping the bank moving the process along

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan Start DateJanuary 2020
Loan used forInvestment Property
1 comment
Professional Partners
Sean H.Professional Partners

Hi Jared we love a complex challenge and glad we could achieve a great outcome for you - looking forward to the next purchase - Professional Partners

Review collected in partnership with Professional Partners

Daniel

DanielGreater Melbourne (Inner), VIC

  • Verified customer

Fantastic service with attention to detail

published

The team at professional partners provided great service from the moment I initially contacted them, through the analysis phase, until the loan was identified and documentation sorted. They ensured everything was in shape to enable a quick and painless mortgage approval and followed through until post settlement. I would definitely use them again.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forRefinancing
1 comment
Professional Partners
Sean H.Professional Partners

It was a pleasure working with you Daniel. Thank you for your review and recommendation. Look forward to the next time - Professional Partners

Review collected in partnership with Professional Partners

  • Verified customer

Excellent and friendly service

published

Professional partners were very prompt, informative and helpful. I would recommend them to anyone wanting assistance in finding the right loan. Craig provided information on all aspects of the loan and answered any questions we had.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan Start DateJanuary 2020
Loan used forHome Construction
1 comment
Professional Partners
Sean H.Professional Partners

It was a pleasure working with you Rebecca. Thank you for your review and recommendation and looking forward to assisting you with the construction - Professional Partners

Review collected in partnership with Professional Partners

Home Loans

Find out how Professional Partners compares to other Home Loans

Know better, choose better.

Compare all
  • Verified customer

Very professional and excellent service

published

Craig is extremely diligent and kept us informed throughout the whole process. We were refinancing a number of loans and it was rather complex. But he managed to restructure our entire portfolio at very competitive rates. Highly recommended.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forRefinancing
1 comment
Professional Partners
Sean H.Professional Partners

Review collected in partnership with Professional Partners

  • Verified customer

Great experience end to end

published

Sean and Professional Partners where amazing in walking with us through our complex loan requirements. One area that really impressed was how Sean stayed the course over a 8month period as our new house search took longer than we thought. Would recommend Sean and Professional Partners to anyone looking for home or investment loan. Wonderful professional experience from end to end.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
1 comment
Professional Partners
Sean H.Professional Partners

Hi Andrew, thanks for the feedback. Searching for a new home does take a while. Very happy that we got there in the end. Enjoy the new home.

Review collected in partnership with Professional Partners

  • Verified customer

Great service and result

published

Sean and (especially) Greta were great in guiding us through the challenges of refinancing both our home loan and investment loan. Easy to deal with and gave nice simple explanations when matters were unclear. Did not rush or pressure us in any way.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan Start DateNovember 2019
Loan used forRefinancing
1 comment
Professional Partners
Sean H.Professional Partners

Hi Peter, thanks for the positive feedback. I am pleased to hear we were able to make the complex refinance simple. Regards

Review collected in partnership with Professional Partners

Kate Wain

Kate WainGreater Melbourne (Inner), VIC

  • Verified customer

Assistance with house loan

published

Thanks so much for your assistance Sean and Greta! We really appreciated the time you spent in explaining everything to us. We were very satisfied with the service and would certainly recommend you to family and friends. Thanks again!

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forFirst Home
1 comment
Professional Partners
Sean H.Professional Partners

Hi Kate, thanks for the positive feedback. Glad we were able to adequately explain and help with the home loan and purchase process. Enjoy the new house

Review collected in partnership with Professional Partners

  • Verified customer

Loan Refinance

published

Sean and team have been fantastic as always. This is the second occasion I've used him, and have also recommended him to family who also had a great experience. His approach whilst direct and efficient is also very caring and sympathetic, taking into consideration a broad perspective rather than just closing a deal. Well done Sean and team. Hope to use you again in the future....Regards Denver

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
1 comment
Professional Partners
Sean H.Professional Partners

Thanks Denver for the positive feedback, appreciate your kind words. We enjoy building long term relationships with our clients.

Review collected in partnership with Professional Partners

  • Verified customer

High recommend!!

published

We purchased our first property and cannot thank Sean and team enough for their great service. Absolutely perfect to deal with, no extra costs, clear and thorough!! We really appreciate our experience with Sean and team and would highly recommend!!

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forFirst Home
1 comment
Professional Partners
Sean H.Professional Partners

Hi Lauren, thanks for the review. It was great working with you in helping you purchase your first home. Enjoy :-)

Review collected in partnership with Professional Partners

Home Loans

Find out how Professional Partners compares to other Home Loans

Know better, choose better.

Compare all
  • Verified customer

Great service.

published

I’ve been using their mortgage brokerage services for a few years now
Can’t fault them. Supportive, easy to work with and responsive. Always prompt and reliable. If you’re after a solid broker - you found it.

Transparency
Customer Service
Incentivised ReviewNo
Loan TypeVariable Rate
1 comment
Professional Partners
Sean H.Professional Partners

Thank you for the review and recommendation, we really value the long standing relationships we've built with clients like yourself.

Review collected in partnership with Professional Partners

AntonyK

AntonyKGreater Melbourne (Metropolitan), VIC

  • Verified customer

The best

published
Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan Start DateAugust 2019
Loan used forRefinancing
1 comment
Professional Partners
Sean H.Professional Partners

Thank your for your incredible review and recommendation Antony. It's always a pleasure working with you and hearing how we've assisted you is exactly why we do what we do. We really appreciate your feedback.

Review collected in partnership with Professional Partners

Alvin

AlvinGreater Melbourne (Inner), VIC

  • Verified customer

Timely, Trustworthy & Exceptional service!

published
Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan Start DateJuly 2019
Loan used forSecond Home
1 comment
Professional Partners
Sean H.Professional Partners

Likewise it has been a pleasure working with you Alvin. We wish you all the best with your new property and look forward to working with you again in the future. Thank you for your detailed review and your recommendation, we really appreciate it.

RicciH

RicciHGreater Melbourne (Metropolitan), VIC

  • Verified customer

Professional, above and beyond service

published

Great communication, knowledgeable and highly efficient - thank you! I would absolutely recommend Sean and the team to others. Appreciate the regular contact, solid advice and support throughout the complex process of buying a house. Very happy.

Transparency
Customer Service
Incentivised ReviewNo
Loan TypeVariable Rate
1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your recommendation and kind review Ricci, we look forward to working with you again soon.

Review collected in partnership with Professional Partners

  • Verified customer

Why no 6* rating option?

published

Sean and the team were absolutely fantastic. A lot of care, attention to detail and reassurances over process meant our mortgage application and 30 day settlement all went through without a hitch. I couldn’t recommend them highly enough. These guys are 6* level!

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your generous review and recommendation. It was a pleasure working with you and we hope to see you again soon.

Review collected in partnership with Professional Partners

NickB

NickBGreater Melbourne (Outer), VIC

  • Verified customer

Professional Partners - Great service

published

Professional Service and great communication throughout the process - as well as a better financial outcome for me. I can highly recommend them for any refinancing purposes. I will certainly be using them again.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeVariable Rate
Loan Start DateApril 2019
Loan used forRefinancing
1 comment
Professional Partners
Sean H.Professional Partners

We're so happy to have assisted you with your refinance Nick. Thank you for the review and recommendation. We look forward to working with you again in the future.

Review collected in partnership with Professional Partners

Home Loans

Find out how Professional Partners compares to other Home Loans

Know better, choose better.

Compare all
  • Verified customer

Would highly recommend!

published

PP were very thorough and gave us clear information relating to refinancing our home loan. They listened to key things we were looking for and provided a number of options. They followed up any queries promptly and made the process a really positive one. We have recommended Sean and the team were great.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forRefinancing
1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review Carl, we're so pleased you found the process positive. We look forward to working with you in the future.

Review collected in partnership with Professional Partners

Page 2 of 2
See all Professional Partners reviews

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members and Professional Partners representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.