Top Quality Displays, but Ikea Finishes
I had a new kitchen, bathroom, laudnry and wardrobes done by Proform in the middle of 2013. I was pleased with the sell and the price, but I also experienced long delays in installation and stuff that wasnt finished properly and it took them ages to return. They also damaged cupboards when they were installing but tried to say it was us and not them.
I thought that I was paying for good quality, but what I got was misaligned doors, kickers that werent installed properly and latches that dont shut. Also when they were sealing the basins, they...got the silicone everywhere and botched up the clean up job. Im now sure I could of got a cheaper price better quality kitchen and install from Ikea. Sad I had to find out the hard way The initial contact all seemed positive Long delays, damaged cupboards, they dont accept responsibiltiy and they get pretty angry when you try to get things fixed
Long delays, weak excuses, chipped bench tops, banging doors
Proform kitchens have recently completed a new kitchen for us. Our home is an older home and it replaced an outdated one. First impressions were great. Good sell, nice displays, lots of yes's. Stop right there!
We had to remove our old kitchen to fit the new one, so feeding the fmaily was a dififcult as it was. But then we had a five week delay, were fed a bunch of excuses and then when they did install, they sent a bunch of thugs to install it. We've ended up with chipped laminate bench tops and a couple of doors that don't close properly an...
Questions & Answers
I wrote a review of Proform kitchens (by name of Caroann) yesterday but it has not appeared on your website and I am wondering why.
What part of the content was inappropriate? Every bit of what I wrote was the truth!
In fact there's even more I could add since the time of writing. (eg the cabinets were supposed to have finger pu...
Sorry to hear about your unpleasant experience. Proform Kitchens have been under NEW ownership since 2015 and we would like to stress that policies and services from the previous ownership are not ref...lective of the standards and ethics of the new ownership. I know it has been some time since this review was posted but if we can be of any assistance please don't hesitate in calling.
Wallspan Kitchens have a link on their website to our Product Review page to obviously high light some average reviews. As explained in our responses, these reviews were written prior to new ownership...in 2015, for more updated reviews under our new ownership please check our 'Google' & 'Facebook' reviews. If Wallspan would like to include past reviews then they should perhaps post the following links of when their parent company went into recievership leaving their clients with unfinished kitchens.
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