PropertyNow plays fair, but other players don't on RealEastate, client aware
I was informed that I needed to list my address as it is, otherwise realesate would disable it. Fair enough, but after listing, what I found is that in my region, there are only 3 listings out of over 240 listed their real suburbs, the other ones are all listed as the major town centre to be able to found on search result, lots of them are very far away from town. My place is only 10minutes away, really part of the town, but my listing through PropertyNow is on the last page (page13 where people don't get to). I found this as a shock. Then I wa...s told that Realeaste isn't a fair playground, favours real estate agencies, and PropertyNow doesn't have a fair playground there. PropertyNow didn't disclose this to me beforehand. The customer service was great until this issue arises, there were missed points in communication, and my listing was removed after they offer me a partial refund, didn't tell me my listings would be withdrawn. I was educated that I had to abide by the rules, I did. when others don't abide by rules on realeaste, your listings would be on the last page, when your suburb isn't the major town centre...clients need to know that beforehand. I asked for discounted fee for discounted exposure. The manager gave me a full refund saying they don't want to continue the discussion.with me, once again educated me for what I do anyway.... after all family's hardwork and preparation of tidying up, brushing, moving to take the best shot sand load up... weeks preparation, not great experience.
Questions & Answers
I am interested in using your service to sell my home, but all the legal work and the protocol of what has to be done and when and how is a bit scary to me, I believe a solicitor/conveyancer would be the first up before listing, but does your company point clients in the right approach?
Hi Lisa, it's natural to be nervous if this is your first time looking at this method. The above will depend on what state you're located in.
For QLD for example, there are standard forms available including the contract of sale, for other states such as NSW you need to get this drawn up by your representative before marketing. For most states yes, the first step is usually finding a legal representative. We promise the legal side of things is a lot less complicated than you'd think. We are definitely available to point you in the right direction.
Basically, you want to ensure you have a legal rep and that they know you're selling without the interference of an agent and get them to draw up your contract of sale. From there, you won't need them again until the end of the sales process where they will help finalise your sale and hold any monies in their trust account.
If you have further questions please give us a call at 1300 664 773 or email us at firstname.lastname@example.org. :)
Hi What's your monthly management fee for renting houses
Hi Leon, we don't charge any monthly management fees. PropertyNow assists the public to list their property for rent. We provide a platform for you to list your property and it is seen on realestate.com.au, Domain and several other sites. You receive all enquiries and you choose your tenant. We merely facilitate you getting your listing seen and forwarding enquiries, we also provide additional services such as tenant checks and police checks. Hope this answers your question. If you need more information please call 1300 664 773 or visit our website www.propertynow.com.au
Sorry another question. Our write up is quite long. Is there a limit to the amount of words allowed in a listing?
Hi Lorraine, we did respond to your email so we hope this was received by you. :)
Realestate.com.au and Domain do have a word limit but we’ve only ever had maybe 2 clients exceed this over the years. We usually recommend around 350-500 words as buyers usually won’t read through extensive text. If you want more you're of course welcome to add what you need up to the text limit.
To answer the other questions in your email in case that didn't arrive:
- You can definitely add your floorplan, there will be a section for this when completing your listing.
- For offers there is a make an offer page on the site or we have a printable offer form available in account also.
Hope this helps! Let us know if you'd like a call.
Get an answer from our members and PropertyNow representatives
Property Now has found a happy medium between allowing home sellers to forego the help of an agent altogether, and rely on them to manage the entire property transaction process.
The popular real estate service is also unique because it doesn’t charge commission. Instead, it offers a flat-fee service of $694. This fee covers a number of inclusions, some of which are:
- Access to a real estate agent who’s been licensed for a minimum of 2 years
- Property listings on realestate.com.au and Domain.com.au, and 7 additional websites
- Customer service features such as an automated 24/7 phone enquiry service
- Basic marketing inclusions such as a professional for-sale sign, and printable brochures
Points to consider:
You’ll pay extra for most marketing and advertising costs, which are listed as available addons. However, the cost of these still appear to be much lower than hiring a real estate agent to perform these tasks.
Other Real Estate Agents
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