As of May 28th 2018, Leasi rebranded to become Propper.
Great customer service, responsive and professional
For each email or query we sent, Ashley and his team replied within the same day. When we seem to forget to check our emails and in case there is urgent matter, Propper calls us straight away. We really appreciate such a great service and recommend Propper to any one with investment properties.
Great property management team
Excellent property management team to work with. Great service, communication and attention to detail throughout the leasing process. The Propper team consistently went the extra mile to take care of our property (from initial contract to photography to ongoing customer follow-up). Would highly recommend.
From the very first contact with Propper, I have been positively surprised by their comprehensive approach, prompt response to queries and their advice. Previously, we rented out a house using a regular Real Estate Agent, and did not receive a service that came anywhere near the high standard that we have experienced with Propper.
Excellent Property Management
My recent switch to Propper has been extremely positive. The switch was handled very professionally and the courteous and prompt feedback and information provided is second to none. Any initial misgivings I may have had in switching from a well known franchise to Propper has been completely eliminated and I have absolutely no regrets.
Proper has done a great job you couldnt get any better everything is so easy with Proper
I have switched over from a Previous agent I had so many problems with my previous agent I switched across to Proper
It has been very positive and a very good decision you will not regret trying Proper
Awesome property management
We are delighted the way Propper manage our investment property. The quarterly inspection report is proactively performed and notify us without failure about the schedule. This includes the rental payment arrears by tenants, they manage to make it for the tenants to make sure they catch-up and become current. They are using a sophisticated tool which is accessible over the internet without calling them to get this and that.
They even provided an extra mile/beyond their service by providing us a thorough rental market analysis in our prospe...ct property to buy for an investment. They have office at Queensland and they have access to the tools for this analysis and they have tenants as well, Realestate/Domain.com is not sufficient information, we prefer to get information with the experienced. Hence, it gives us a complete insights for us to buy a property. We entrust our investment property with Propper for nearly 2 years.
Having dealt with a number of real estate agents I find Propper stands out. The people that they employ and the processes they have are incredibly customer focused. They are extremely proactive. For example payments come through accompanied by an easy to read statement and if my regular Relationship Manager is away I get an email first thing in the morning to let me know and an alternative contact. All requests from my tenants have been dealt with politely and efficiently. I recommend that you give Propper the opportunity to act as an agent for your property.
Excellent Customer Service
Unlike other real estate agents, Propper processed my rental application really quickly and kept me updated via sms, unlike other real estate agents who don't get back to you unless you call them. The whole process was easy and user friendly, and everything was done online so you could submit your application at your own leisure.
Property was tenanted with only one viewing.
Propper was great to deal with ,they did not waste time to get things done. The whole process was professional & painless from the start.
The online portal is great. Any information can be accessed anytime,anywhere.
Thank you to Ash & the team at Propper.
I highly recommend Propper for finding tenants if you have investments property. They always keep you in the loop and provide end to end solution. They are very professional and I am sure there are a lot of details goes that goes behind the seen to make things happen. Highly recommended.
Best property agency in Australia
Very competitive pricing.
Great marketing, including photos with virtual staging. Detailed analysis of suburb, price trends and buildings in competition. Appointment viewings on both Wednesday and Sat. Everything possible was done to find good tenants and let the property as quickly as possible.
Excellent and regular comms. Clear who does what and they are all on hand with any issues.
I have very high standards and the team at Propper exceeded them.
Incredibly Easy to deal with
The process of application was super simple. Where other applications are convoluted and time consuming, Propper's process is simple, and the time frame in which they processed it was outstanding. Communicating with Propper is easy and they are quick in getting back to us. They have also serviced the smoke alarms since we have been in (something we have not had at any other rental) and really looked after us. Would be the first agent we would recommend with daylight second.
- Verified customer
Great first experience
PROPPER made the complete experience totally hassle-free. They truly are good at what they do, as advertised. True professionals. As a new landlord, I am very pleased with the level of service they have provided. Got our first tenant for the property in 2 days after the first open house. A big thanks to Cooper and Sam for all your effort.
- ‹ Prev
- Next ›
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.