As of May 28th 2018, Leasi rebranded to become Propper.
Having dealt with a number of real estate agents I find Propper stands out. The people that they employ and the processes they have are incredibly customer focused. They are extremely proactive. For example payments come through accompanied by an easy to read statement and if my regular Relationship Manager is away I get an email first thing in the morning to let me know and an alternative contact. All requests from my tenants have been dealt with politely and efficiently. I recommend that you give Propper the opportunity to act as an agent for your property.
Excellent Customer Service
Unlike other real estate agents, Propper processed my rental application really quickly and kept me updated via sms, unlike other real estate agents who don't get back to you unless you call them. The whole process was easy and user friendly, and everything was done online so you could submit your application at your own leisure.
Property was tenanted with only one viewing.
Propper was great to deal with ,they did not waste time to get things done. The whole process was professional & painless from the start.
The online portal is great. Any information can be accessed anytime,anywhere.
Thank you to Ash & the team at Propper.
I highly recommend Propper for finding tenants if you have investments property. They always keep you in the loop and provide end to end solution. They are very professional and I am sure there are a lot of details goes that goes behind the seen to make things happen. Highly recommended.
Best property agency in Australia
Very competitive pricing.
Great marketing, including photos with virtual staging. Detailed analysis of suburb, price trends and buildings in competition. Appointment viewings on both Wednesday and Sat. Everything possible was done to find good tenants and let the property as quickly as possible.
Excellent and regular comms. Clear who does what and they are all on hand with any issues.
I have very high standards and the team at Propper exceeded them.
Incredibly Easy to deal with
The process of application was super simple. Where other applications are convoluted and time consuming, Propper's process is simple, and the time frame in which they processed it was outstanding. Communicating with Propper is easy and they are quick in getting back to us. They have also serviced the smoke alarms since we have been in (something we have not had at any other rental) and really looked after us. Would be the first agent we would recommend with daylight second.
- Verified customer
Great first experience
PROPPER made the complete experience totally hassle-free. They truly are good at what they do, as advertised. True professionals. As a new landlord, I am very pleased with the level of service they have provided. Got our first tenant for the property in 2 days after the first open house. A big thanks to Cooper and Sam for all your effort.
Smooth and hassle free
I rented with Propper for a year and only left because we bought our own house. They were great to work with. All maintenance issues were dealt with. Communication was great and the agents were honest about everything. They really do things the “proper” way.
Move out process was smooth and drama free. I got back my entire deposit. As long as you treat your rental apt like your own and keep it clean, you won’t have any issues with Propper.
I love their use of technology for everything. Don’t think I had to handle a single piece of paper. Highly recommend to anyone considering renting from them.
Keep up the great work!!
Propper were genuinely interested in leasing our property as quickly as possible for a good rental return. We could be involved as much as we wanted to be but we’re happy to leave it to property managers who actually have an interest and pride in what they do - a rare breed amongst property managers! Thank you Luke and Anthony.
Excellent use of technology. Great experience
Really happy with the experience I have had. Have used them both as a property owner and tenant. Very easy process and very responsive to feed back. Great use of technology and I am happy to not have to have to use a traditional real estate agent again!
Great team all very helpful and efficient, have rented with other real estate agent not even close to their service
l MackeyPrompt rental deposits, rental query sorted out in a day, all the team are extremely helpful . Their emails and feed back prompt and informative. The rental portal very easy to use also the initial inspection and condition report with photos leaves very little error for TENANT/ LANDLORD squabbles re condition of property
Persistent and helpful
I had my unit with another property management and was wondering why it hadn't been leased out in a few months. When i decided to change managements ( because i was not happy with their service) Propper were quick to tell me that the unit hadn't been cleaned, smoke detector not connected, and no electricity in the apartment. Something the other management hadn't informed me about.
Once all this was done, within a month i had found a great tenant, and they kept holding open home inspections even when no one had shown up. They showed me they wee dedicated and really had my best interest at heart. Thankyou so much to the Propper Team
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.