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Prospa (page 2 of 8)
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JasSouth East Queensland, QLD
Great service
Customer service was excellent with Dev answering all my questions succinctly
Very easy service to use
Rate highly
I will definitely recommend Dev and the team at Prospa to friends, family and clients
Thank you
1 comment
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Phillip D.Hunter Region, NSW
Very pleased with the whole prosses the responds friendly staff
Very happy how quick the response with getting the loan there was no extra charges was not sorting at all nice and simple from start till finalized exstremily happy would recommend to any one
1 comment
Angie A.Prospa
We believe in simplicity, thanks Phillip.
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JoeySydney, NSW
- 2 reviews
Dev perfect
Absolutely wonderful!!!! Just happened so quickly and so easy that I couldn’t believe how fast, thank you so much and I will be telling all of my friends and all of my family members how quick and easy it was to get a loan through you guys
1 comment
Angie A.Prospa
Wow Joey, thanks so much for the kind words. We believe in fast outcomes and are so happy to have your recommendation.
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This perfect can’t live without it
Very fast response and accurate information and helpful tips every things was very clear and with no hidden information high customers service and very friendly team I will diffidently recommenced it
1 comment
Angie A.Prospa
We are always open and real with our customers, thanks Abeer for the fantastic feedback.
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Vince MammoneGreater Melbourne (Metropolitan), VIC
Great service
Very great service from Dev called back when he said he was going to call back and explained everything so clearly great service I would recommend Prospa better than the well known banks out their
1 comment
Angie A.Prospa
We love delivering on our promises Vince, thanks for the great feedback.
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The reviewer stated that an incentive was offered for this review
Amazing fast service
I found this to be very easy Dylan was amazing.no issues with extra cost and very satisfied with the professionalism shown through out this process.keep up the good work Prospa.
1 comment
Angie A.Prospa
Thanks Robert, we're happy our team hit the mark for you.
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MarkSouth East Queensland, QLD
A fast and easily service with competitive rates
Our customer experience was great.
All information was explained clearly in detail and we weren't rushed at all.
The entire process from start top finish was easy and not stressful at all.
The rate received seems fair and reasonable. We like that there was options and easy pay out terms.
1 comment
Angie A.Prospa
Wow Mark, we appreciate the feedback. Our team are always open and real with our customers! We're so happy to hear you liked our flexible loan options, thanks for choosing us.
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Great service, highly recommended it
I had a great service with Dev, he explained me everything clearly and accurately with professionalism for my loan application. I really recommend Prospa to get a fast and reliable service.
1 comment
Angie A.Prospa
Thanks Fadime, we are committed to providing a fast and transparent customer experience.
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MichaelSouth East Queensland, QLD
Fast and efficient service
Great service, like the idea of a back up rolling line of credit
Easy accessibility with excellent customer service
Would highly recommend Prospa to anyone in business
Prospa uses DocuSign for its correspondence
1 comment
Angie A.Prospa
Wow thanks Michael, we do everything electronically so you can spend less time on the phone with us, and more time growing your business! Cheers for the 5 star feedback.
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ShanskiGold Coast
- 2 reviews
- 1 like
Great Sevice
The customer experience was fantastic. Super fast approval.
There were no additional costs which I experienced.
The interest rate was a little excessive but to have the funds this quick I guess that is the trade off.
1 comment
Angie A.Prospa
Thanks for the feedback Shanski.
Our annual simple interest rates range from 9.9% to 26.5% and we use a risk-based pricing model to determine the rate for each individual customer using data such as ... Read more
industry, years in business and cash flow. As we get to know your business further and build on our relationship, we hope to improve on your concerns. We're glad our team were able to get you the funds quickly when you needed them.Similar opinion? Write a review on ProductReview.com.au!
EmilyMid North Coast, NSW
This will make my life a breeze now!!!
Dev gave me exceptional service. I could not be happier with how simple he made my application. He was extremely professional and matter of fact and outlined everything I needed to know clearly and accurately. I could not be happier!
1 comment
Angie A.Prospa
Wow thanks Emily, we're so happy to hear you had a fantastic experience with our team! We look forward to working with you again in future.
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Useless
My gosh. We've applied twice with Prospa. This time was for a small amount of $20K. Our business turns over upwards of $200K per year. Both times a 'no'. Both times we have to harass them for an answer because they don't even tell us. Don't know why I bothered to be suckered in a second time. Thought the first may have been a one off. Nope. I honestly think most of these reviews are garbage, because I can't understand why it's just us that gets screwed. I left a bad review after the first time and they guilted me into removing it. Not this time.
1 comment
Angie A.Prospa
Hi Dan,
Thanks for providing us feedback. We are only able to find one application record under your name. After reviewing this application, we can see our team reached out trying to advise you of th... Read more
e application outcome on the 23/1/20. As we couldn't get a hold of you, we also sent a text which you responded to. Our team then tried to reach you again via phone shortly after, however there was no answer.Similar opinion? Write a review on ProductReview.com.au!
Very professional service
Very good service, Quick & Efficient very professional company to deal with.
Fund were available the very next day, Easy to understand terms and conditions,Would use this service again if needed
1 comment
Angie A.Prospa
We are committed to providing a fast and transparent experience, thanks Michael.
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This is perfect
Dev was really helpful and professional. I will recommend him to everyone. Loan amount was what I needed so Im very happy. The rate was satisfactory it was the same as a few other companies I had contacted
1 comment
Angie A.Prospa
We're so happy to have your recommendation James. Our team work very hard to help support businesses. Thanks for your feedback.
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BSPSydney, NSW
Very efficient service
Found service very efficient and quick in terms of response time.
Costing of loan clearly outlined.
Minimal issues with providing details and getting loan approved.
Interest rate was reasonable for small loan.
1 comment
Angie A.Prospa
Thanks so much, one of our values is being open and real with all our customers. We're so glad you enjoyed your experience with us.
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Hung B.Greater Melbourne (Metropolitan), VIC
This is perfect!
Very happy with the prompt and professional service. Dylan, he explained everything and he gained a good understanding of my situation prior to coming to me with a solution. His communication was fantastic.
1 comment
Angie A.Prospa
Wow Hung, we're so glad to hear you loved your experience with our team. At Prospa we know that every business is different and look forward to understanding how we can help. Thanks for your kind words!
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The reviewer stated that an incentive was offered for this review
Denise B
- 2 reviews
Surprised at these 5* reviews
Be aware. Yes approved. But very high interest 26% and I have excellent credit history and long business history. Only for short term emergency, will be paying out in 3 months.
1 comment
Angie A.Prospa
Thanks for your feedback Denise.
We use a risk-based pricing model to determine the rate for each individual customer using lots of data such as industry, years in business, cash flow and credit hist... Read more
ory. Finance that is not asset-backed does cost more than finance secured by a property or other asset, and we are working hard to reduce our wholesale cost of funding so we can pass savings on to our customers. As you mentioned we offer the flexibility of early payback options, so our customers can save on the total cost of borrowing.Similar opinion? Write a review on ProductReview.com.au!
Mick M.Central Queensland, QLD
Easy to work with
Very happy with the prompt and professional service. Needed a short term cash flow business loan and the team at prospa were very understanding of my business situation and provided a fast and prompt solution.
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KateSouthwest, VIC
Fast, Efficient, Knowledge
Dev knee what he was talking about, he explained everything and he gained a good understanding of my situation prior to coming to me with a solution. His communication was fantastic.
1 comment
Angie A.Prospa
Thanks for your feedback Kate. We'd love to hear how we can make your next experience 5 star. Please let us know at feedback@prospa.com where our team can improve. Kindest regards, the team at Prospa.
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MuhaidGreater Melbourne (Outer), VIC
Simple and fast
It was easy than i thought it took me one day for approval and got paid same day i recommended Prospa to everyone
Thank you so mach for your service
1 comment
Angie A.Prospa
We believe in making lending easy, thanks Muhaid for the feedback.
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Questions & Answers
Leah Tasked
I only want a small loan to help start my business off but I really don't want any huge interest fees...how high on average is the interest rate on small loans?
2 answers
Angie A.Prospa
Hi Leah, Prospa’s rate varies based on your industry, how long you have been in business, the health of your cash flow and other factors. As such, we are unable to confirm your rate until you have been through the application process. But feel free to call us on 1300 882 867 and one of our loan specialists can talk you through how it works. Thanks!
Dont go with prospa if you want something low interest.
Maggieasked
Just a small enquirey. I am looking at a possible loan of around $40,000.00. Can you tell me what interest rate this would be over 12 months?
6 answers
No idea sorry, it takes about 10 - 15 mins on the phone to have a complete offer ready for you. You should just give them a call.
Angie A.Prospa
Hi Maggie, Thank you for your enquiry. Could you please provide me with your phone number or email address and I'll ask one of our loan consultants to give you a call this morning. If you would rather call, our number is 1300 882 867. Kind regards, the team at Prospa.
hi Maggie,
I don't want to lead you down the garden path,But what i can tell you is depends on your credit score that will detemine the actual interest rate.It can very from 1-3 per cent.
I hope that answers your question
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Angie A.Prospa
We value being open and real with all our customers, thanks Jas.