- Verified purchase
well worth the money to protect your expensive mattress very easy to put on the bed looks good and feels great we bought ours when we purchased our new mattress the staff recommended this product and as this came with a guarantee it made sense to purchase the product, we have machine washed the item a few times and washes fine i recommend washing the product on a warm day as it does take a while to dry on a cooler day other than that i recommend this product
Keep the Receipt! then Product & Customer Service are really good.
After over 4 1/2 years our Elite Tencel mattress protector actually failed slightly and allowed a little bit of incontinence leakage through to the mattress (we're talking about less than 20c coin diameter area of spot stains on the mattress from an initial leak area on the sheets of about 15x5cm. Yes, I had kept the receipt and registered the warranty online (nowadays not hard to take a photo of the receipt & email to yourself or store in the cloud). Protect-A-Bed provided same day replacement of the failed cover with a brand-new one. Kudos to their employee Mary for proficient and friendly excellent customer service.
This product is excellent. It fully protects our mattress from stains. It's machine washable and able to go in the clothes dryer for a fast turnaround (which also means we wash it much more often than our previous quilted one). It gives up stains without a problem, even blood. It stays cool and has a nice, satiny feel. It's flexible (which is why we bought it to start with) so you don't get disturbed when your partner rolls over. It also has a generous side skirt - easily deals with our 40 cm thick mattress.
It works, and is very easy and quick to clean. Flexible.
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