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PTC Phone Tech & Comm
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CatherineSouth East Queensland, QLD
- 2 reviews
Fantastic Service
We needed our batteries replaced in our iPhone 6s mobiles, The staff have amazing product knowledge which is backed up with a fast and super friendly service. Couldn't be happier and we highly recommend!!
Susan North Queensland, QLD
CastleTown
Came into Castletown to get a case and the girl helped me fit it nicely and clean my phone up I will be back and will recommend to my friends and family
1 comment
Karena BosworthCentral Queensland, QLD
Perfect customer service
Wonderful service, explained the phone wraps and accommodated my Disney addiction - reminded me I needed a screen protector (which I always forget) nothing was an issue & completed my phone wrap on the spot - Townsville Stockland PTC - Kevin - thank you
1 comment
Customer ServicePTC Phone Tech and Comm
Thank you Karena, we appreciate you sharing your recent experience at PTC!
The reviewer stated that an incentive was offered for this review
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Jaspal S.South East Queensland, QLD
Great professional service
Came for iPhone repair exceptionally great service
Was quick and fair price
I wish I could give them more than 5 stars
I highly recommended using their service
Thanks again
1 comment
Customer ServicePTC Phone Tech and Comm
Thank you Jaspal, we appreciate your recommendation!
JoelNorth Queensland, QLD
The worst phone repair Company
Make sure you read the fine print they don't tell you about. The quality of there product is as bad as the company itself not impressed at all. Dont recommend.
1 comment
Customer ServicePTC Phone Tech and Comm
Thank you Joel for your feedback.
Sharon RuddDarling Downs, QLD
PTC Clifford Gardens
My iPhone 8 had a charging port issue and Jessica could not have been more helpful. She gave several options which impressed me. I was very happy with the service
1 comment
Customer ServicePTC Phone Tech and Comm
Thank you Sharon, we appreciate you sharing your recent repair experience at PTC!
ShezRichmond-Tweed, NSW
- 3 reviews
- 1 like
Best ever friendly service
Went to PTC this morning with what I thought was a major problem and received the most friendly, prompt, helpful service ever when it comes to my phone. So efficient, nothing too much trouble and very attentive to other customers who were waiting. Fixed my phone in minutes. I was ever so grateful. Will certainly recommend to all as girls are just so polite and efficient.
1 comment
Customer ServicePTC Phone Tech and Comm
We appreciate you sharing your recent experience at PTC, thank you!
Kevin P.North Queensland, QLD
Best service ever
I went to ptc willows and was served by Steph. I got my iPhone screen repaired. The customer service was awesome. I’ll definitely come back to ptc willows again next time.
1 comment
Customer ServicePTC Phone Tech and Comm
Thank you Kevin we appreciate the acknowledgment of the service you received from our team member and we look forward to seeing you again!
great service
they were very helpful and solved my problem right away as usual. my goto for all things to do with the mobile from repair to cases. I recommend them highly
1 comment
Customer ServicePTC Phone Tech and Comm
Thank you, we appreciate you sharing your recent experience at PTC and thank you for your recommendation!
Find out how PTC Phone Tech & Comm compares to other Phone / Computer Repair Services
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PyeNorth Queensland, QLD
Definitely a HUGE help
Dropped into the Willows kiosk after being sold a mobile device I didn't know how to function. Julie was simply amazing and not only helped me set up my phone but also explained everything so I could understand.
1 comment
Customer ServicePTC Phone Tech and Comm
We appreciate you sharing your recent experience at PTC!
Nathan A.North Queensland, QLD
Dome glass
I went to PTC Willows to get another dome glass screen protector. I was served by Steph. The product is good quality and the customer service is awesome. I'll definitely go back to this store.
1 comment
Customer ServicePTC Phone Tech and Comm
Thank you Nathan for your review! We look forward to seeing you again.
The reviewer stated that an incentive was offered for this review
CEDNorth Queensland, QLD
- 2 reviews
- 1 like
- Verified customer
Software help from Julie
God bless Julie in the Willows store who helped my disabled father when his tablet was hacked. He uses it 24/7 and was quite upset. Julie was so kind and patient with us and had the tablet fixed in no time with everything restored. Will certainly be using Julie and the team again (and probably often). Thank you so much.
1 comment
Customer ServicePTC Phone Tech and Comm
We appreciate you sharing your recent experience at PTC. We look forward to seeing you in store again!
ConNorth Queensland, QLD
- Verified customer
Quick and easy
Got a new dome screen protector on my phone from the Willows kiosk. Stephanie was great to deal with and she was very knowledgeable. Appreciate the great customer service and will definitely recommend.
1 comment
Customer ServicePTC Phone Tech and Comm
Thank you Con, we appreciate you acknowledging the service you received from our team member Stephanie when you recently visited the store.
Great service
Nice new store, Staff are friendly and good service. We got a free techwrap for our phone and it was done in less than a minute. Makes our phone Kore personal.
1 comment
Customer ServicePTC Phone Tech and Comm
Thank you Jessica! Aren't the techwraps great!
We appreciate you sharing your recent experience at PTC!
James K.Darling Downs, QLD
THE BEST
Can not thank Mitchell, Wendy and the team at GC1 enough for repairing my completely smashed iPhone 11 Max. My phone was smashed on the back and front and they restored it quickly and efficiently! Brilliant service with the best outcome. Thanks guys!
1 comment
Customer ServicePTC Phone Tech and Comm
We appreciate you sharing your recent experience at PTC, thank you James!
The reviewer stated that an incentive was offered for this review
Find out how PTC Phone Tech & Comm compares to other Phone / Computer Repair Services
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Almedin P.South East Queensland, QLD
Beautiful customer service helped me out so much can recommend more
I have a brand-new Apple Watch only a couple months old came in because I was broken they helped me out and fix the strap and explain the issue to me
1 comment
Customer ServicePTC Phone Tech and Comm
Thank you for sharing your recent experience at PTC!
DaveNorth Queensland, QLD
- Verified customer
Lots of new things for my mobile
I got a new Samsung S21. Julie from the Willows store is very knowledgeable about all aspects and friendly efficient service everytime. Got a few extras through a promotion plus a couple new wireless chargers at a great price.
1 comment
Customer ServicePTC Phone Tech and Comm
Thank you Dave for sharing your recent experience at PTC. Enjoy your new products!
AlecP
- 2 reviews
- 1 like
Gc2 staff service good
I have just had a battery and home button on my wife’s iPhone. Vanessa is so helpful and that is really appreciated. Sarah has done a great job on the repairs with the phone presented back me with no marks or scratches. Good job highly recommended.
1 comment
Customer ServicePTC Phone Tech and Comm
Thank you for your recommendation, we appreciate your review!
GGGRichmond-Tweed, NSW
Great service and value
Great service and value with fixing our iPads
Thank you PTC
We will use their service again and recommended highly
Very convenient and nice staff
Lots of range to choose from
1 comment
Customer ServicePTC Phone Tech and Comm
We appreciate you sharing your recent experience at PTC, thank you!
Kyle B.South East Queensland, QLD
- Verified customer
PTC Stockland
[Name Removed] and [Name Removed] at PTC Stockland were of little to no help to me. I have paid $130 for a new phone screen and I have ended up with a similarly cracked and improperly installed screen that is lifting off the phone it's self. During the installation my phone's speaker has been damaged as well. I have been offered no refund or replacement although I have come to see them Two days after the repair as they closed on Sunday before I could see them. I am not attempting to contact their head office although I am being stonewalled by them as well.
1 comment
Customer ServicePTC Phone Tech and Comm
We appreciate you sharing your recent experience at PTC, thank you for your recommendation!
Questions & Answers
Brianna Dasked
Please advise how much it will cost to fix wi-fi issue on a Xiaomi Redmi Note 7?
1 answer
Customer ServicePTC Phone Tech and Comm
Hi Brianna, thank you for your enquiry. Can you please email xiaomi.repairs@ptc.net.au with your repair request and one of our team members will get back to you with the pricing for this.
Regards,
PTC Customer Service
Kaliah B.asked
My charger port is not working how much will it cost to fix it
1 answer
Customer ServicePTC Phone Tech and Comm
Good morning Kaliah, can you please contact our customer service team at customerservice@ptc.net.au and they will be able to assist you with your enquiry. They will need to know the make and model of your device. Thank you
davidasked
hi do you sell iphone 4 batteries ? if yes how much. thanks
1 answer
Customer ServicePTC Phone Tech and Comm
Hi David thank you for your enquiry. We stock a wide variety of batteries for iPhones. For a detailed list please visit our website. https://www.ptc.net.au/repair
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Customer ServicePTC Phone Tech and Comm
Thank you Susan, we appreciate you sharing your recent experience at PTC, we look forward to seeing you in store again!