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PTC Phone Tech & Comm

PTC Phone Tech & Comm (page 3 of 4)

4.8 from 1,529 reviews · View Statistics

Reviews

4.2

80 reviews
  • Customer Service
    4.3 (78)
  • Job Satisfaction
    4.2 (71)
  • Return Claim MadeYes (37) · No (33)
  • Warranty Claim MadeYes (80) · No
  • Product Quality
    4.2 (78)
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Janaphy W.

Janaphy W.Richmond-Tweed, NSW

Tweed City

published

Really good service, staffs are really friendly .
Passion to explain the products for me

Fixed my phone only takes 20mins
Fully warranty for my
Good quality good products

Really recommend this phone repair store

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Thank you so much!

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Karen

KarenSouth East Queensland, QLD

Not happy at all

published

Got two phones fixed including new screens and been problematic ever since. Been back multiple times and staff fixed but still glitching - now it appears out if their hands. Total cost $600.00 at Chermside store.

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm
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PTC DFO

published

PTC DFO has friendly staff with great services and beatable price and wide range of product. It is really easy to find what i really need!!!! Being helpful for my Ip8 screen replacement and screen protector installation.

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Thank you Jun!

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Shena-May C.

Shena-May C.Far North Queensland, QLD

Awesome products

published

Awesome product. Amazing staff, lily, Kat, karrah and damo has such a great attitude and very helpful with finding what I needed. I will definitely be coming back for more products

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Cheers Shena-May!

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Very fast and great service

published

Phone is perfect as before, and works so well. Did take long time to get the screen fixed. Customer service was good and well explained before choosing service type.i highly recommend

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Cheers Molly!

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Deb PhelanDevon

Deb PhelanDevonNorth Queensland, QLD

Customer Service

published

Exceptional Sarah was able to explain me problem. While remaining caring and informative treating me like a family member. The old fashion service I love
She was able to fix the problem quickly and efficiently.
I Would highly recommend this service to everyone

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Thank you Deb! We appreciate the recommendation!

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Excellent service

published

Very good service, Alice done the screen protector very well and professional in garden city Westfield. I am so happy to meet her and I will be back next time.

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Thank you very much!

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Dhanesh D.

Dhanesh D.South East Queensland, QLD

  • Verified

Its really great! The screen protector is awesome and the staff is really helpful!

published

The screen protector is really good for my Iphone X comes with 1 year warranty and also I have been served by one of the best staff! They are very helpful and understanding and advise you the best product!

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Thank you very much!

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Charlie l.

Charlie l.South East Queensland, QLD

Sunnybank Plaza

published

Staff demonstrate professional knowledges to customers, as well as providing high quality customer services even after-sales services. Variety of functional, trendy products to choose. I will high recommend this store.

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Thank you very much Charlie!

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Montana

MontanaSouth East Queensland, QLD

Great help, explained things clearly!

published

Vivian!
Was great help, explained things clearly and was very helpful with getting a new phone case.
Recommended to family memebers and others for coming here to get new phone things.

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Thank you Montana!

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Jason E.

Jason E.South East Queensland, QLD

Easy Warranty Exchange at Mount Pleasant

published

Came in to the Mount Pleasant store to exchange my faulty lifeproof case for a new one and the girls there made it so quick and easy. No issue, just gave back the box and receipt and I was on my way. Highly satisfied

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Awesome! Thank you!

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Gary

GarySouth East Queensland, QLD

Excellent

published

Top quality work would recommend her Veronica Yaw top shop 3 time in the shop and awesome people to deal with and l shall be back to get more of my stuff dine

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

That is fantastic to hear Gary! Thanks!

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Jayden L.

Jayden L.North Queensland, QLD

Stockland

published

Very good customer service and helps alot and gives good ideas to save money and bring the best and always have a smile on and a really good place to buy your equipment

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Rawa

RawaMetropolitan Adelaide, SA

  • 2 reviews
  • 1 like

Awful service!

published

Almost all products I bought were faulty! The icing on the cake was a iPad screen repair, the glue used by PTC lifted! Absolutely exhausting trying to get any acknowledgment. Complete disregard for warranty once they had my money. Never again! Not I or my extended family will use this company again.

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm
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Phone all fixed now!

published

Great service, and very quick ! super lovely staff and assisted in my phone needs easily.
Would recommend to anyone needing their phone fixed fast and cheap! Thankyou team highly recommend.

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Thank you!

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Sena

SenaSouth East Queensland, QLD

  • 5 reviews
  • 2 likes

Satisfied

published

Got my iPhone repaired here, once I got it back I noticed the screen was a bit glitchy. I returned a few days later and they offered a refund or a replacement. Very happy with customer service.

2 comments
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Awesome to hear Sena! Thank you for updating your review regarding the after service you received from our team! Just let us know if you experience any more difficulties, we will be glad to help.

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Great service very happy would recommend

published

Really nice staff and patient.very good service z z z z z z z z z ptc stock land pacdily z z z z a z a z zz z

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Thank you Michael!

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Frank Y.

Frank Y.South East Queensland, QLD

Top quality and service

published

Was trying to decide on which case for my samsung s10 plus. After all the patient recommendation from the most professional assistant named Ada, I went with EFM case, and it is perfect fit and of top notch quality. Would come again for sure

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Awesome Frank, thank you!

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Anthonyyyyyy

AnthonyyyyyySouth East Queensland, QLD

Bp1 vivian

published

Had great services and great offers. And was well looked after would recommend friends and family to come here. To get there phones fixed as well thank you so much

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Great! Thank you very much!

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Perfect service

published

Excellent customer service. Very helpful, had everything i needed. Reasonably priced will definitely be recommending to friends and family. Will continue to use their products and services every single time.

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Thank you Monique!

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Questions & Answers

Brianna D

Brianna Dasked

Please advise how much it will cost to fix wi-fi issue on a Xiaomi Redmi Note 7?

1 answer
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Hi Brianna, thank you for your enquiry. Can you please email xiaomi.repairs@ptc.net.au with your repair request and one of our team members will get back to you with the pricing for this.

Regards,
PTC Customer Service

Kaliah B.

Kaliah B.asked

My charger port is not working how much will it cost to fix it

1 answer
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Good morning Kaliah, can you please contact our customer service team at customerservice@ptc.net.au and they will be able to assist you with your enquiry. They will need to know the make and model of your device. Thank you

david

davidasked

hi do you sell iphone 4 batteries ? if yes how much. thanks

1 answer
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Hi David thank you for your enquiry. We stock a wide variety of batteries for iPhones. For a detailed list please visit our website. https://www.ptc.net.au/repair

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