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PTC Phone Tech & Comm

PTC Phone Tech & Comm (page 4 of 4)

4.8 from 1,508 reviews · View Statistics

Reviews

4.2

80 reviews
  • Customer Service
    4.3 (78)
  • Job Satisfaction
    4.2 (71)
  • Return Claim MadeYes (37) · No (33)
  • Warranty Claim MadeYes (80) · No
  • Product Quality
    4.2 (78)
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Reviewer Photos & Videos

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Perfect service

published

The service was amazing. I got everything I needed. I will be recommending this company to all my friends and family. They have great products and at a great price

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Thank you very much!

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PTC Belconnen Westfield

published
1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Thank you Alex! what an awesome review, thank you very much for that and we are glad that you had a great experience!

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Aaron

AaronDarling Downs, QLD

  • Verified

Funny and amazing

published

Susie is a great sales lady! Funny and engaging and was very helpful. I will highly recommend Susie to all my friends. Family and clients. She is amazing and great. Got lots free. She is amazing! GC2

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Thanks Aaron! Much appreciated!

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Chelsie

ChelsieSouth East Queensland, QLD

Ptc capalaba

published

Awesome service
Lady was lovely
And helpful
Bought a life proof case and she was very helpful with the different sizes and colours
Will defiantly be back to shop here again soon

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Thank you Chelsie!

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Eva

Eva

  • 2 reviews
  • 1 like

Great service and Product

published

I returned to PTC Willows due to a chip on my Nano Xtreme guard screen protector and it was replaced as previously explained, free of charge. I was served by a lovely, friendly lady. Thank you Julie for your help!

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Awesome to hear Eva! Thank you!

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Algester State School

Algester State SchoolSouth East Queensland, QLD

  • Verified

Excellent helpful service at the Browns Plains store.

published

Excellent helpful service, information and follow up service at the Browns Plains store. Loyalty member account is a wonderful addition making the decision to continue to use this business to maintain our fleet of ipads

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Thank you! That is superb! If you haven't already we can register your school inot our system by emailing us at cusotmerservice@pt.net.au

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Review collected in partnership with PTC Phone Tech and Comm

Repair Huawei mate 10

published

PTC has really good service. The staff was enthusiastic when I came the shop, and helped me to fixed my phone quickly. it also provide various cheap mobile phone shells for me to select.

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Thank you, David!

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Neil N.

Neil N.Far North Queensland, QLD

  • Verified

Just what I was looking for...

published

Service at stockland was excellent, knowledgeable and friendly. Bought a wireless keyboard and case for my iPad and it looks great. The lady showed me how it worked and made it clear I could come back any time if I needed help.

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Thanks Neil, glad we could help you out. We appreciate your review!

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Very good service at woden store

published

I got my s9 efm screen protection here after few month the protection crack, I came back but I didn't clam online the staff was very patient and friendly he help me to call the company and got the warranty email. Thank you so much!

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Awesome Jessica! Thank you!

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Best case

published

Wendy@ Toowoomba GC PTC, was indeed very helpful, professional in helping me finding a new case for my phone
The case is very finctionsl and smart
Also protective cover explained and I purchased it
Will defensively send my family members here with a recommendation to be serviced by Wendy

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Thank you!

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Monique B.

Monique B.North Queensland, QLD

  • 2 reviews
  • 2 likes

Awesome

published

Very good good phone cases and screens very nice place good prices good people I really like the shop fun too be here good store love the vibes really good

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Thank you Monique! That's great to hear, have a great weekend!

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  • Verified

Nice service in Woden

published

The technician in Woden PTC is very kind and helpful. They helped me repair my iPhone in half an hour and very patient to explain the issues and how to protect my phone. At the same time, they do help me replace a new one when my protector got cracked! That’s really helpful. Highly recommended !

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Awesome to hear, glad you are happy with the product and service from our Woden store!

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Sarah

SarahO'Connor 2602, ACT

  • 2 reviews
  • 1 like

Ptc Belconnen 1

published

My experience while changing my screen protector for free was fantastic, it was under warranty, hassle free, kind staff, 10/10 service every time, definitely a returning customer at ptc Belconnen 1.

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Thank you Sarah! That's great to hear!

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Shiyu T.

Shiyu T.South East Queensland, QLD

The service I expect

published

Have a great experience at Tweed City shop served by Hayes. Awesome job on my phone and save my day. Highly recommended. Wish my mobile stay healthy. Happy happy heaps.

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Thanks Shiyu!

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Thomasina

ThomasinaDarling Downs, QLD

Best experience

published

I was served by Mitchell in Grand Central Toowoomba and he was very helpful and attentive to my needs, I will undoubtedly be coming back for all my phone requirements.

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Awesome to hear! Thank you very much!!

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Wing yin T.

Wing yin T.Hunter Region, NSW

Greenhills PTC

published

So good!all the stuff so friendly! We will visit here again next time. The services super good and the price is quite reasonable, awsome shop awesome stuff, thank you very much

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Thank you very much, this is so great to hear!

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Dennis  said

Dennis saidSouth East Queensland, QLD

  • Verified

Awesome staff and service

published

They have Awesome service and very friendly staff with great prices. They repair within a great time frame and are very conveniently located. I will definitely be back. Thank you.

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Awesome to hear! Thank you for your time in reviewing our services.

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Review collected in partnership with PTC Phone Tech and Comm

Kimberley

KimberleySouth East Queensland, QLD

Warranty upheld

published
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1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Hi Kimberely, we are extremely apologetic about your experience. We will private message you to see if we can resolve this. Alternatively, you are more than welcome to email customerservice@ptc.net.au

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Good service

published

Very happy very good service the phone is working just like new, i am very happy and appreciate it, thanks for help me today , i got my phone fixed very perfect.

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Thank you Noel! Appreciate your feedback!

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PTC Belconnen 1

published

Great quality exchange for my broken screen protector and great and friendly service. No issues at all with giving the exchange and staff were great. Warranty on screen protector worth it.

1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

That is excellent! Thank you so much Millie!

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Page 4 of 4
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Questions & Answers

Brianna D

Brianna Dasked

Please advise how much it will cost to fix wi-fi issue on a Xiaomi Redmi Note 7?

1 answer
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Hi Brianna, thank you for your enquiry. Can you please email xiaomi.repairs@ptc.net.au with your repair request and one of our team members will get back to you with the pricing for this.

Regards,
PTC Customer Service

Kaliah B.

Kaliah B.asked

My charger port is not working how much will it cost to fix it

1 answer
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Good morning Kaliah, can you please contact our customer service team at customerservice@ptc.net.au and they will be able to assist you with your enquiry. They will need to know the make and model of your device. Thank you

david

davidasked

hi do you sell iphone 4 batteries ? if yes how much. thanks

1 answer
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Hi David thank you for your enquiry. We stock a wide variety of batteries for iPhones. For a detailed list please visit our website. https://www.ptc.net.au/repair

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