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PTC Phone Tech & Comm

PTC Phone Tech & Comm

4.8 from 1,508 reviews · View Statistics

Reviews

4.2

80 reviews
  • Customer Service
    4.0 (2)
  • Job Satisfaction
    1.0 (2)
  • Return Claim MadeYes (0) · No (2)
  • Warranty Claim MadeYes (2) · No
  • Product Quality
    1.5 (2)
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Jeff P.

Jeff P.South East Queensland, QLD

Poor workmanship and warranty standard

published

My S10 stopped working after second screen repair at PTC. PTC claimed water ingress through SIM card. Samsung advised sealing tape was not installed correctly but PTC refused to honour any form of guarantee. Poor attitude towards an obvious failure in their workmanship in this instance.

Customer Service
Job Satisfaction
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
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Karen

KarenSouth East Queensland, QLD

Not happy at all

published

Got two phones fixed including new screens and been problematic ever since. Been back multiple times and staff fixed but still glitching - now it appears out if their hands. Total cost $600.00 at Chermside store.

Customer Service
Job Satisfaction
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
1 comment
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm
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Questions & Answers

Brianna D

Brianna Dasked

Please advise how much it will cost to fix wi-fi issue on a Xiaomi Redmi Note 7?

1 answer
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Hi Brianna, thank you for your enquiry. Can you please email xiaomi.repairs@ptc.net.au with your repair request and one of our team members will get back to you with the pricing for this.

Regards,
PTC Customer Service

Kaliah B.

Kaliah B.asked

My charger port is not working how much will it cost to fix it

1 answer
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Good morning Kaliah, can you please contact our customer service team at customerservice@ptc.net.au and they will be able to assist you with your enquiry. They will need to know the make and model of your device. Thank you

david

davidasked

hi do you sell iphone 4 batteries ? if yes how much. thanks

1 answer
PTC Phone Tech and Comm
Customer ServicePTC Phone Tech and Comm

Hi David thank you for your enquiry. We stock a wide variety of batteries for iPhones. For a detailed list please visit our website. https://www.ptc.net.au/repair

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