Pure N Bright

Pure N Bright

 Verified
Pure N Bright
4.1

195 reviews

PositivevsNegative
78% · 15341 · 21%

Reviews

195 reviews
Susan P.
Susan P.Greater Melbourne (Inner), VIC
 

Professional and Quick

Pure N Bright were very competitively priced and offered to pick up and deliver. Staff were helpful and friendly and what was promised was delivered on. Cleaning of 2 rugs was great. Show reply
Irene
Irene
 

Very satisfied customer!

Pure n Bright were very professional and punctual. They provided pick up and delivery service. The rug was like new again. They were in contact with me throughout the process. Very happy. Show reply
Timeliness
Percy
Percy
 

Professional service, reasonable price

Had two rugs with heavy stains due to an accident. Contacted this company and responded very quickly. Did not sound pushy and just wanted to do the best for the rug. Rug was picked up within the same week and guys were very professional and honest. Rug was properly shampooed, not the cheap dry cleaning method. Rug was cleaned and delivered the next week. Stain was not entirely gone but was the best it could do without ruining the carpet. Show reply
rick
rick2 posts
 

Amazing quality of work

We are a childcare, rugs carpets get very dirty as you can imagine.
Pure and bright collected our rugs and brought them back like brand new...will deffinatly be using them again. Show reply
Tina
Tina
 

Great service

I had two rugs to clean- one an old Persian that had been in storage for 8 years- came back beautifully clean and was advised NOT to clean the other- a polypropylene rug- pet stained… very impressed by this advice and honesty. Show reply
Gillian
GillianGreater Melbourne (Inner), VIC
 

Great service and result

I was really happy with the service and result of the rug cleaning. Pet odours were my main concern and I was going to throw the rug out if this didn’t fix it. The rug came back looking fresh and new, and absolutely no odours. It was a little more expensive than I expected but in the end it was worth every cent. Show reply
Rates and Fees
Job Satisfaction
Timeliness
Anita
Anita
 

Wonderful service and excellent value for money

I rang around and this was the cheapest service by far. No extra charge for pick and delivery (only company to not charge a fee for this) and handled an old Persian rug and a large woolen rug with care and finesse. Would highly recommend. Show reply
Olivia
OliviaGreater Melbourne (Inner), VIC2 posts
 
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Jules
JulesGreater Melbourne (Outer), VIC2 posts
 

Excellent service and communication, good care for my rugs

Great communication at all times, fair price, great job. I have never had rugs cleaned before and these included silk rugs which were very important to me. I would recommend this company. Show reply
Rates and Fees
Job Satisfaction
Timeliness
Chloe
Chloe
 

Great service

With a puppy & 2 toddlers in the house I wasn’t expecting much, however my rug was returned like new. Amazing service and will definitely be using again.
Also, excellent customer service / follow up by Samantha :) Show reply
Elif
Elif
 

Fantastic service

My rug was picked up within days of me even enquiring, the man who picked it up explained what needed to be done to the rug in detail, assuring me that it was in good hands. Turnaround time was speedy -returned in 7 days - thoroughly went through the cleaning process and ensured I was happy with the finished/ cleaned rug before he left and before I paid. He also gave me some great tips on how to preserve the rug (old Persian rug) post clean to avoid damage. Would highly recommend Pure and Bright's services! Show reply
Noeleene F.
Noeleene F.Sydney, NSW7 posts
 

Great service

First company to reply to initial query. Picked up/delivered when said. They clarified what was involved and what I was happy with, including anything that they thought should be done prior to taking the rug. Price was great. Rug was cleaner than expected. Could not be happier!! Show 2 replies
Don
Don
 

great service

Very happy with the service from the team, great communication and was able to collect from one location and was able to drop off at another location and was very quick. Show reply
Georgie
Georgie
 

Very happy customer!

Very happy with the result of my two rugs cleaned by Pure & Bright. Great customer service too. They picked up & dropped off my two rugs to be cleaned and they did a great job! Thank you! Show reply
Jarrod B.
Jarrod B.
 

Could not ask for a better service

I’d spilled a glass of wine on my Persian rug.
They collected it same day and when the rug was returned, it bore no trace of the spill. Exactly what you want in the case of such a small-scale domestic disaster. Show reply
Grace
Grace
 

Good rug cleaning service during lockdown

This was a good rug cleaning survive during lockdown in Melbourne. They collected and dropped off the rug. It took a little over a week for them to return the rug cleaned. Show reply
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Kammeron C.
Kammeron C.Greater Melbourne (Outer), VIC
 

Really impressed!

Pure N Bright did a fantastic job on our large rug that had a large red wine stain and several “puppy accidents”. Great result. Great value! Friendly and prompt service. Show reply
Janet36
Janet36Greater Melbourne (Inner), VIC5 posts
 

Great result on my 5 old rugs, which now look good as new

From my first call until delivery i found the people polite, attentive and professional. I explained what I needed and they delivered removing the stains from three rugs. Certainly, i would use them again. Show reply
Simon
SimonGreater Melbourne (Inner), VIC
 

Great job

Our rug was filthy from years of abuse, and having never been cleaned by a professional. Pure & Bright did a great job. The rug is clean right to its core. Show reply
Giselle
GiselleGreater Melbourne (Outer), VIC
 

Great service!!

Our large rug needed cleaning due to children and our indoor dog - Pure & Bright picked up our rug and returned it a week later looking brand new !! No fuss, no problems. Show reply
David
David
 

Well done

They were on time, did a good job at a fair price. You can’t ask any more
The reviews insist a minimum of 30 words which seems a bit silly indeed Show reply
M Keogh
M Keogh
 

Our rugs look new again

Built in stains, even dried slime, which have been there for years have been effectively removed from both our rugs. They look brand new
The team were efficient and friendly Show reply
Sam
Sam2 posts
 

Great service

Pure-n-bright did a great job on cleaning my two rugs, there service was efficient and they were great with their customer service. I’m really happy with the result and would use them again Show reply
Michael V.
Michael V.Greater Melbourne (Metropolitan), VIC
 

Fast, efficient service

We were very happy with the rapid response and the fact that the carpet was really thoroughly cleaned. It was also very reasonably priced and the staff were friendly and helpful. Show reply
Lee
Lee
 

Wonderful service

We have had our rugs cleaned on a couple of occasions by Pure N Bright. This company is really delightful to deal with and have done an amazing job on both occasions. They managed to remove all the stains and in particular the smell from our dog who unfortunately used one of our rugs as a toilet!! I have had the rugs steam cleaned prior to using this company but have never had the same result. I would highly recommend Pure N Bright. Show reply
Jacqui L.
Jacqui L.Greater Melbourne (Inner), VIC
 

Great Customer Service, and a job done well

Excellent customer service, I had a major issue requiring immediate attendance (my dog had an upset tummy.....ALL OVER my carpets) and they were able to fit me in. Also took the rugs for cleaning at their workshop. Carpets have come up great also, I will be getting them in again. Show reply
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Hope
HopeGreater Melbourne (Metropolitan), VIC
 

Great Work

I had a poorly looked after wool rug.
I inherited it and I don't think it had been cleaned since purchase.
Pure n Bright did an amazing job. While it was not possible to restore it to its original state -10 years of no cleaning - they were able to bring it back to life and much better than I expected or thought would be possible.
You cannot go past the service this company provided.
Remarkable Show reply
Michelle
Michelle
 

Highly recommended!

Pure n Bright did an outstanding job of rejuvenating our pet stained shag pile rug! Pick up and drop off service at a fair price makes for an easy choice! Thank you! Show reply
Kate
Kate
 

Great service - convenience & quality

Quick pick up and great communication. The rugs are looking fantastic, so bright and fresh after 3 years of cat hair and the odd spill. Highly recommend this company, thanks! Show reply
Amy
Amy 2 posts
 

Rug cleaning

Great service. Pick up, drop off, great clean & fair pricing. We’ll use this company again in the future. All marks on our wool rug came out which we were so pleased about. Thanks team.  Show reply
Dr Jade L.
Dr Jade L.Greater Melbourne (Inner), VIC
 

Great service. Great result

We needed quite a few pet stains removed from our very large rug. The rug was collected and returned perfectly clean and smelling great. Turn around time was pretty good given COVID lockdowns.  Show reply
Kalis M.
Kalis M.Greater Melbourne (Inner), VIC
 

Perfect Service!!!!1

We are glad to use this service. They are excellent. Our rugs have been picked up and returned with in few days almost in a brand new condition and ready to lay down. They smell so fresh. We are very happy with service and highly recommend.

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Sarah Brobyn
Sarah BrobynGreater Melbourne (Outer), VIC3 posts
 

Excellent service

My rugs were Picked up and delivered at time stated, good quick service and nice clean rugs. Very prompt to reply to my enquiry and very friendly and helpful staff Show reply
Karen
KarenGreater Melbourne (Inner), VIC2 posts
 

Excellent service & great result

We received a prompt response to initial enquiry and prompt pick up too. Good communication throughout and rug was returned when stated. Pet stains gone and an excellent result. Would highly recommmend. Show reply
Carolyn G.
Carolyn G.Greater Melbourne (Inner), VIC
 

Good rug cleaning

The service we received was great. The rug was picked up and delivered back when stated. We were kept up to date with what was being done with the rug and it was delivered back to us looking nearly new. Wouldn’t hesitate to use Pure n Bright again.  Show reply
Jen J
Jen J
 

Excellent clean

My rug was collected, cleaned and then returned with a minimum of fuss. They did an Excellent job. Best the rug has looked in years. I will definitely use them again. Show reply
Carpet Cleaning Services

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Kyles
KylesGreater Melbourne (Inner), VIC5 posts
 

Amazing job, Very Happy

I have an autistic son who makes a Lot of mess. My carpets and leather lounge were filthy. The young man that cleaned them did an absolutely amazing job. Very happy customer and as I have my carpets cleaned 2-3 times a year I'll be using this company from now on. Thank you. Show reply
Xena
XenaGreater Melbourne (Outer), VIC15 posts
 

Horrible and unreliable

Booked for 0800 - arrived a bit late. It was OK. Started to measure the area to be cleaned, and I am not sure why as I already got a fixed price. After wasting around 45 min, getting ready to start with demonstration, realised the tool was broken so not able to do the job anyway.
Very disappointing. Would not recommend the service at all.
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Stella
StellaGreater Melbourne (Metropolitan), VIC
 

Fantastic job

Very happy with the service provided by kush today, he did my windows cleaning and shutters cleaning now my windows are looking good as well as clean!!! Cheers recommended all Show reply
Suzana
Suzana Greater Melbourne (Inner), VIC2 posts
 

Carpet cleaning

Excellent job by Nick. He was on time and was very pleasant and accommodating. I would highly recommend Nick. Extremely happy with the service and was very professional and friendly.  Show reply
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