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Pushys Online Store

Pushys Online Store

3.5 from 40 reviews

Reviews

4.1

11 reviews
5
(7)
4
(2)
3
(0)
2
(0)
1
(2)
  • Product Quality
    3.7 (11)
  • Return Claim MadeYes (11) · No
  • Shipping
    4.4 (7)
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Mark P.

Mark P.Perth, WA

Great Warranty Service

published

Had an issue with a razor electric scooter and they were responsive and helpful in organising a replacement with the distributor. Would recommend for prices and service over may others!

Product Quality
Shipping
Return Claim MadeYes
Alva C.

Alva C.Northern Region, NSW

After quite a bit of hassle, all good in the end

published

Item was incorrectly described on the website. Arranged for an exchange, but got a refund instead. Got annoyed and got a good deal on the desired exchange item as compensation.

Product Quality
Shipping
Return Claim MadeYes
Sam H.

Sam H.Sydney Surrounds, NSW

  • 2 reviews

Pushys service is No. 1

published

Pushys Team are always responsive, knowledgeable and helpful. Their delivery is super quick and their product range excellent . Website is easy to use - indeed I’d rate them 10 out of 10.

Product Quality
Shipping
Return Claim MadeYes
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Tony B.

Tony B.Greater Melbourne (Metropolitan), VIC

Prompt delivery, great price, excellent range & simple replacement of a faulty item.

published

I bought 4 Azur 750/25 Lumens USB Light Sets from Pushys & they were easily the best bang for buck for a bright front & rear light set for my family's 4 bikes. I'd shopped around & none of the other stores I've used before could come close to $50 a pop for a set as bright as these. They arrived quickly & when one of the brake lights failed to charge on USB there was no question, they quickly sent a replacement. Who could ask for more?

Product Quality
Return Claim MadeYes
Ryan S.

Ryan S.South East Queensland, QLD

Great Customer Service with Fast Delivery

published

I submitted my order late on a Friday afternoon and was delivered on the Monday - Super fast turn around. One of the items was only a Small size, the description of the product was a bit off. However the crew there were responsive in working it out and offering exchange / refund. So by Tuesday morning the issue is sorted!

Will definitely use them again.

Product Quality
Shipping
Return Claim MadeYes

Good customer service and prompt delivery/pickup for available items

published

I've had many purchases from Pushys over the last couple of years that have been hassle free. Pickup from their Salisbury warehouse is normally available within a short time after purchase for in-stock items. Pushys recently went the extra mile with a warranty claim that was initially rejected by the manufacturer. At my request this was resolved within a relatively short time and a new item received. Their prices are reasonable. My only suggestion would be to carry a wider range of brands and products, so it's 4.5 star review rounded to 5.

Product Quality
Return Claim MadeYes
Angelo

Angelo

  • 2 reviews

One of the only online stores I trust when it comes to cycling

published

I have ordered numerous items from pushys.

This month was my first experience with a true warranty claim, it was smooth regardless of the delay (due to covid no doubt) still smooth! I highly recommend them!

Product Quality
Return Claim MadeYes
2 comments
Pushys
Pushys O.Pushys

Hi Angelo, thanks for the review and your patience during COVID. Kind Regards, Pushys

Angelo
Angelo

keep up the amazing service!

Craig U

Craig USouth East Queensland, QLD

Great service

published

I was extremely pleased with the service provided to me by Pushys. I ordered a number of items that were all supplied within 48 hours. Unfortunately one of the bike lights that I purchased did not work properly, but one phone call to the support staff resolved the issue with no fuss - a replacement light dispatched immediately. As a first time customer, I was impressed by their excellent serevice.

Product Quality
Shipping
Return Claim MadeYes

Excellent Service

published

I recently required an exchange of an item (manufacturers fault not Pushys) and had the pleasure of dealing with Conor Claffey. The exchange was seamless from start to finish without an hassle or inconvenience and Conor was the complete professional expediting the exchange. I would highly recommend Pushys online to anyone. Conor you are a credit to the organization. Job well done mate

Product Quality
Shipping
Return Claim MadeYes
1 comment
Pushys
Pushys O.Pushys

Hi Bobby, thanks for the great feedback. I will pass it onto Conor and the team!

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Michael

MichaelSydney, NSW

  • 2 reviews
  • 4 likes

Faulty Garmin Watch Waiting Waiting Waiting

published

Pushy are extremely slow in fixing an issue with a faulty watch. They either need to replace my watch or return my money.
Absolutely too slow to respond or communicate. I have phoned on numerous occasions and I can not get them to respond. Very frustrating

Product Quality
Shipping
Return Claim MadeYes
3 comments
Pushys
Pushys O.Pushys

Hi Michael, As discussed on the phone today we were just awaiting advice from Garmin on your warranty watch. We will let you know when a warranty watch can be dispatched to you in the next 24 hours. Kind Regards, Pushys

Michael
Michael

If I had bought this product from Rebel Sport, it would have been replaced immediately.

Michael
Michael

I’m still waiting.

BaaBaa

BaaBaaSydney

  • 4 reviews
  • 9 likes

Slow returns process and poor customer service

published
Product Quality
Return Claim MadeYes
2 comments
Pushys
Pushys O.Pushys
BaaBaa
BaaBaa
See all Pushys reviews

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