- Online Store
Fantastic Service & Great Range of Products
My nephew is a keen mountain bike enthusiast, and he recommended I buy from Pushys as he’s always been happy with their range, prices and service.
On that basis, I ordered a product from Pushys that was unfortunately damaged in transit. In my view, the damage was not caused by a lack of adequate packaging, but rather by the fact the item itself is very heavy and bulky, and would have been difficult to safely transport over long distances.
I contacted Pushys and their customer service team were most apologetic, and they sorted out the problem...in a friendly and efficient manner. In my humble opinion, it’s easy to be perceived as a good business when every aspect of the sales process goes smoothly, but the way a business conducts itself when there’s a problem is a true test of its customer service. I am very happy with the way Pushys managed my case, and will not hesitate to recommend them or buy from them in the future. Thanks Pushys! :)
Excellent service and products
Just purchased another expensive bike supplement from pushys and the transaction was smooth and efficient. The wahoo kickr core was delivered within a week from Queensland to Victoria during the lockdown. The price was matched with wahoo 10% discount. It was packaged well. I have junpedd between pushys and mtb direct and also 99bikes. Got annoyed at 99bikes, local store, so will be buying more from pushys. I tend to get all my mtb parts and tools and other necessities from pushys to maintain my bikes. All delivered in a timely manner and without damage.continue the good work pushys team!
Legendary Customer Service
I emailed Pushys recently & enquired about thru axle adaptors that would allow me to connect my 2021 TCR to a new Wahoo Kickr. Within 1 day Tim from Customer Service had arranged for the adaptors to be delivered free of charge. Fantastic customer service & I'll continue to keep using Pushys for all my cycling purchases !
Great customer service - attention to detail - customer first approach
As a MTB Novice I Sent a email inquiry to the online team with some advice and guidance on replacement parts to freshen up my MTB (Front and Rear Brakes and a New Bell) - Customer service consultant Tim responded within minutes, provided me the right guidance, advice, support and the website was easy to use and navigate, priced well, and good old fashioned service.. Tim made the complex very simple.. will use Pushys again for all my furture biking needs and requirements.
- Online Store
Quick easy delivery
Ordered a Garmin 530 package from them online. Price was cheaper than others and it arrived quicker than expected without any issues.
Excellent online shop for all things cycling
I've purchased many thousand of dollars of stuff through Pushys, including the majority of parts for a few complete mountain bikes. I'm in Brisbane the same as them so keep that in mind about shipping speed, but their shipping is superb - often same day but more than 95% arrive by the next day. They refund without question, they will cancel orders no problem if it hasn't yet gone out. Frankly, other online retailers should take note.
To Edward below, you try to buy a sale item HEAVILY discounted, but it's gone (probably someone was checking out...
Dropper seat parts
Hi cycling world, I’ve just recently received my wolf tooth remote lever and jag wire pro dropper cable kit, both excellent bit of kit, very happy, cable kit has all you need, and the lever is a piece of art, cheers, stay safe
Excellent customer service
There was an issue with my order, pushys fixed it immediately. No issues. Would highly recommend pushys and a poster boy in terms of customer service and their professionalism.
Simply amazing !
Ordered a bicycle part arrived next day. Best service in these times. All Melbourne bike stores couldn’t find it but they did !
Easy on-line shopping! Very quick delivery with the cheaper option.
Ordered two small items Saturday, received them Tuesday. I was kept up to date with the progress of my order as each stage was reached.
Communication & Servive
Prices are very competitive, postage is still very quick in these trying times.
Customer service is Excellent you can talk to a team member and know the product information.
I’ve never had a problem with any purchases 10/10
Thanks Tim and Conor
We bought a full face 100% status helmet for our son. Quick delivery and greatcommunication. The helmet is under a kilogram and a great fit!
Bought an electric scooter 2 weeks before xmas. It arrived within 2.5 working days - what a relief that it arrived in time!
Great Service Again
I purchased an item and left myself short time of receive the item. I emailed support and got a very prompt response along with very quick service.
Each purchased from Pushys has been nothing short of a good experience.
Happy to continue buying online.
Dependable Aussie Online Store
I regularly use Pushys they deliver promptly never had a problem and their prices are comparable with any other online store in Australia or overseas.
The only thing I don't like is trying to view their online store on my Android mobile phone, it is very clunky and the filter function is hopeless.
Definitely recommend buying from Pushys
Questions & Answers
I purchased a light set but I have not received a confirmation email regarding this purchase why haven’t I? I have also sent emails and tried to call I’ve had no response from the emails and could not get through on the phone. Could someone please reply to my email and send me confirmation of this purchase and some idea of the time frame for the item to be delivered
Why has the courier service not notified me of expected delivery time and processed the parcel as undelivered then proceeds to take the product back to the depot over an hour away ?
Hi There, Sorry to hear you are having difficulties with delivery. Can you please send your tracking number to email@example.com with your order number and we can investigate this with the courier and ensure delivery happens ASAP.
Get an answer from our members and Pushys representatives
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