1 photo
Pushys

Pushys (page 2 of 4)

Online Store, Physical Store
3.4 from 167 reviews · View Statistics
See the Best Bike Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Pushys

Reviews

  • Product Quality
    4.8 (52)
  • Return Claim MadeYes (14) · No (43)
  • Shipping
    4.9 (39)
Previous
Next
Jacob Jon
Jacob Jon
  • 4 reviews
  • 1 like

Communication & Servive

published

Prices are very competitive, postage is still very quick in these trying times.
Customer service is Excellent you can talk to a team member and know the product information.
I’ve never had a problem with any purchases 10/10

Product Quality
5/5
Shipping
5/5

Great Understanding and Service

published

The customer service from Monica was top notch, when I made an error on my order, she was more than understanding and aided in getting a refund and a return quickly and easily.

Incentivised Review No

Other Bike Shops

 
 

0.0
(1,234)
MCMMary
MCMMary
  • 2 reviews

Thanks Tim and Conor

published

We bought a full face 100% status helmet for our son. Quick delivery and greatcommunication. The helmet is under a kilogram and a great fit!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Brian L
Brian LSydney, NSW
  • 2 reviews

Great Customer Service

published

I purchased some Shimano road shoes online and these arrived within days. Unfortunately, they were one size too small so returned them. They were returned, arriving Brisbane on Saturday. The credit was processed Monday. I had also ordered a replacement pair on Boxing Day. They were dispatched the following day and arrived in Sydney on Wednesday.
Having run a large logistical operation in the past, I have an understanding of how difficult it can be. I'll be using Pushys online in future. Well done!

Incentivised Review No
Bike Shops

Find out how Pushys compares to other Bike Shops

Know better, choose better.

Compare all
CLB
CLBGreater Melbourne (Metropolitan), VIC

Speedy Delivery

published

Bought an electric scooter 2 weeks before xmas. It arrived within 2.5 working days - what a relief that it arrived in time!

Product Quality
5/5
Shipping
5/5
Neil
NeilSouth East Queensland, QLD
  • 3 reviews

Great Service Again

published

I purchased an item and left myself short time of receive the item. I emailed support and got a very prompt response along with very quick service.
Each purchased from Pushys has been nothing short of a good experience.
Happy to continue buying online.

Product Quality
4/5
Shipping
5/5
Delsks
DelsksGreater Melbourne (Metropolitan), VIC

Dependable Aussie Online Store

published

I regularly use Pushys they deliver promptly never had a problem and their prices are comparable with any other online store in Australia or overseas.

The only thing I don't like is trying to view their online store on my Android mobile phone, it is very clunky and the filter function is hopeless.

Definitely recommend buying from Pushys

Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Pushys
Pushys O.Pushys

Hi Delsks, Thanks for the feedback. If you wouldn't mind contacting customer service on customer.service@pushys.com.au we would really like to hear more from you regarding your website experience.

Adam D.
Adam D.Greater Melbourne (Outer), VIC

Great online experience and World Topping Returns procedure

published
Product Quality
5/5
Shipping
5/5
Pushys
Pushys O.Pushys

Hi Adam, Thanks so much for kind review. I will be sure to pass on this great feedback to Conor, Courtney and the team!

Other Bike Shops

 
 

0.0
(1,234)
SAL
SALGreater Melbourne (Inner), VIC

Customer service done well.

published

I just wanted to write to you and say THANK YOU for your amazing customer service. I spoke with Paul over the phone about swapping over a children's bike order and he went above and beyond to help me with my order. I was very grateful and couldn't believe that the order was shipped to us in VIC within a week. Thanks so much. I will have a very happy little boy when he opens his Pushys bike as a present.

Incentivised Review No
Bike Shops

Find out how Pushys compares to other Bike Shops

Know better, choose better.

Compare all

Excellent service

published

I have placed a few orders over the last few months and I have received exactly what I ordered and had very quick delivery to QLD. I will be ordering again in the future.

Product Quality
5/5
Shipping
5/5
Markp
Markp
  • 7 reviews
  • 2 likes

Awesome customer service

published

Will definitely be purchasing again from Pushys, the customer service from Monica was second to none and I don't even need to write anything else except that there's a thirty word minimum for reviews on here.

Product Quality
5/5
Shipping
5/5
Incentivised Review No

Other Bike Shops

 
 

0.0
(1,234)
Mark P.
Mark P.Perth, WA

Great Warranty Service

published

Had an issue with a razor electric scooter and they were responsive and helpful in organising a replacement with the distributor. Would recommend for prices and service over may others!

Product Quality
3/5
Shipping
5/5
Bike Shops

Find out how Pushys compares to other Bike Shops

Know better, choose better.

Compare all
amoodz
amoodzSydney, NSW

Delivered quickly

published

Bought some items from Pushys after comparing reviews with other online stores on this website. Pushys delivered quickly, everything as expected. Only thing missing was a confirmation of order straight after clicking payment.

Product Quality
5/5
Shipping
4/5

Excellent service from Paul Sweeney!

published

I purchased a second hand bike and the derailer broke, Paul Sweeney in Customer Service went above and beyond to track down the part I needed and sourced it from a bike shop interstate. I have had the bike in the sheds for a few months as I couldn't get anyone willing to help from any store without the make/model/age of bike. Paul was looking for a needle in a haystack with the amount of options to choose from. I am so pleased I can now use the bike. I will defiantly continue to purchase online with Pushys due to the service I was provided. Well done

Product Quality
5/5
Shipping
5/5
GEE
GEEGreater Melbourne (Inner), VIC
  • 2 reviews

Great customer service

published

Thank you to Tim for the outstanding and prompt response in customer service, sorted out my order and shipping organised asap, pleasure dealing with you guys !!!! Definitely buy again from you guys :)))

Incentivised Review No
Return Claim MadeNo

Average

published

I feel very lucky to have received my items undamaged considering they were completely unprotected. The lack of protective packaging is pathetic, I can't believe how lazy the people at Pushys must be to not include such a basic thing.

Incentivised Review No
Pushys
Pushys O.Pushys

Hi Reece, sorry to hear this. Are you able to please let me know what your order number was so we can speak to the warehouse staff and ensure more packaging is included in the future? Thank you for bringing this to my attention. Kind Regards, Pushys.

Reece
Reece

3600688901

Steven H
Steven HRichmond-Tweed, NSW

Trust these guys 4 building a Dream

published

I have bought through pushys for several years now,,the Customer Service is second to none,,the parts listings are more comprehensive than all other Aussie Suppliers,,and if the Post messes up,,Trust in Pushys to really extend..I am really impressed,,and thats rare.....So glad we have Onshore choices these days,,So shop Local Shop Pushys...and Enjoy the Ride..

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sam H.
Sam H.Sydney Surrounds, NSW
  • 2 reviews

Pushys service is No. 1

published

Pushys Team are always responsive, knowledgeable and helpful. Their delivery is super quick and their product range excellent . Website is easy to use - indeed I’d rate them 10 out of 10.

Product Quality
5/5
Shipping
5/5

Go to online bike shop

published

I’ve had no issues with Pushys and they are my go to online bike shop for parts. Shipping is fast and customer service has been on point. I’ve had no issues with returns and warranty replacement.

Product Quality
5/5
Shipping
5/5
Rachel
RachelSydney, NSW

Fast service

published

Delivery was fast even with Express Post from QLD to Sydney and the sales team answered customer emails promptly. Super impressed and I was able to ride with my Tacx Skyliner and Azur cadence monitor in no time!

Product Quality
5/5
Shipping
5/5
Tony B.
Tony B.Greater Melbourne (Metropolitan), VIC

Prompt delivery, great price, excellent range & simple replacement of a faulty item.

published

I bought 4 Azur 750/25 Lumens USB Light Sets from Pushys & they were easily the best bang for buck for a bright front & rear light set for my family's 4 bikes. I'd shopped around & none of the other stores I've used before could come close to $50 a pop for a set as bright as these. They arrived quickly & when one of the brake lights failed to charge on USB there was no question, they quickly sent a replacement. Who could ask for more?

Product Quality
4/5
Incentivised Review No
Return Claim MadeYes
Shane M.
Shane M.South East Queensland, QLD

Good range, well priced and quick delivery!

published

I've purchased off PUSHYS many times. They have a good range, it's well priced and I'm in Brisbane so delivery is always quick. It's great to be able to buy stuff online from a reliable local business!!

Product Quality
5/5
Shipping
5/5
Ryan S.
Ryan S.South East Queensland, QLD

Great Customer Service with Fast Delivery

published

I submitted my order late on a Friday afternoon and was delivered on the Monday - Super fast turn around. One of the items was only a Small size, the description of the product was a bit off. However the crew there were responsive in working it out and offering exchange / refund. So by Tuesday morning the issue is sorted!

Will definitely use them again.

Product Quality
5/5
Shipping
5/5

Good customer service and prompt delivery/pickup for available items

published

I've had many purchases from Pushys over the last couple of years that have been hassle free. Pickup from their Salisbury warehouse is normally available within a short time after purchase for in-stock items. Pushys recently went the extra mile with a warranty claim that was initially rejected by the manufacturer. At my request this was resolved within a relatively short time and a new item received. Their prices are reasonable. My only suggestion would be to carry a wider range of brands and products, so it's 4.5 star review rounded to 5.

Product Quality
4/5
Incentivised Review No
Return Claim MadeYes
Gavin
GavinSouth East Queensland, QLD
  • 3 reviews

Fast delivery, Great customer service team! Items are actually in stock!

published

Pushys was not my first choice, but now it's my go to for everything.
I purchased an item from a competitor based on lowest price, only to be told 3 days later that they didn't have stock. I chose the next lowest priced competitor only to have exactly the same experience. Then I found Pushys! If it's available on the website, they have it in stock. Had all my items delivered within 3 business days. I feel safe and secure purchasing from this Australian based business, with a great customer service team and an easy to use website.

Product Quality
5/5
Shipping
5/5
Page 2 of 4

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.