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Pushys
3.3 from 162 reviews · View Statistics
See the Best Bike Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Pushys

Reviews

  • Product Quality
    4.8 (48)
  • Return Claim MadeYes (14) · No (36)
  • Shipping
    4.7 (37)
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Delivery and Price

published

Delivery service is great, Pushys provides emails with updates on the delivery of your purchase, from sent, transfer, out-for delivery to delivered.

Price on my product was less than other sites

Incentivised Review No
Franc Rebernik
Franc RebernikSydney, NSW
  • 4 reviews
  • 6 likes

Excellent Customer Service..

published

Just spoke to Connor in Pushys Customer Service and am more than happy with the service provided. It's very refreshing dealing and speaking with someone who is polite and eager to help. Five Star Rating for Connor - Note to Pushys Management, give this man a pay rise.

Incentivised Review No

Other Bike Shops

 
 

0.0
(1,234)
JezB
JezB
  • 2 reviews

Purchase of spares

published

Seem very slow to process orders. Placed 2 orders for items stated as in stock one on Sunday night, the other on Monday morning. First arrived the following Friday the other is still sitting in QLD awaiting shipment. Not that helpful on the phone and omitted to tell me - despite me asking, that I would need another tool (that I was quite happy to buy) to remove my cassette.

Shipping
2/5
Incentivised Review No
Return Claim MadeNo

Fantastic Service & Great Range of Products

published
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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The best service I’ve ever received

published

Received amazing service from kaiden after a mistake that I made resulted in damage to a new bike. Kaiden arranged a new part to be sent from Canada and kept me well informed through the process. Couldn’t have asked for a better result.

Product Quality
5/5
Shipping
5/5
Steve
SteveGreater Melbourne (Metropolitan), VIC
  • 4 reviews

Excellent service and products

published

Just purchased another expensive bike supplement from pushys and the transaction was smooth and efficient. The wahoo kickr core was delivered within a week from Queensland to Victoria during the lockdown. The price was matched with wahoo 10% discount. It was packaged well. I have junpedd between pushys and mtb direct and also 99bikes. Got annoyed at 99bikes, local store, so will be buying more from pushys. I tend to get all my mtb parts and tools and other necessities from pushys to maintain my bikes. All delivered in a timely manner and without damage.continue the good work pushys team!

Product Quality
5/5
Shipping
5/5
Scott
ScottSydney Surrounds, NSW

Legendary Customer Service

published

I emailed Pushys recently & enquired about thru axle adaptors that would allow me to connect my 2021 TCR to a new Wahoo Kickr. Within 1 day Tim from Customer Service had arranged for the adaptors to be delivered free of charge. Fantastic customer service & I'll continue to keep using Pushys for all my cycling purchases !

Product Quality
5/5
Shipping
5/5

Hassle free warranty claim

published

Had a stress free warranty claim through pushys. Very happy with there customer service, communication was on point too. Yewwww

Shipping
5/5
Incentivised Review No

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0.0
(1,234)
wrxbigbill
wrxbigbillNew South Wales
  • 4 reviews
  • 1 like

Great customer service - attention to detail - customer first approach

published

As a MTB Novice I Sent a email inquiry to the online team with some advice and guidance on replacement parts to freshen up my MTB (Front and Rear Brakes and a New Bell) - Customer service consultant Tim responded within minutes, provided me the right guidance, advice, support and the website was easy to use and navigate, priced well, and good old fashioned service.. Tim made the complex very simple.. will use Pushys again for all my furture biking needs and requirements.

Product Quality
5/5
Shipping
5/5
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Sam
SamGreater Melbourne (Inner), VIC
  • 8 reviews
  • 5 likes

Quick easy delivery

published

Ordered a Garmin 530 package from them online. Price was cheaper than others and it arrived quicker than expected without any issues.

Product Quality
5/5
Shipping
5/5
Scott T.
Scott T.Richmond-Tweed, NSW

Above and beyond

published

The team at Pushys did such a great job in matching my daughter’s odd coloured bike with some matching pedals in stock. They could not have been more helpful or understanding. Great customer service with an awesome result.

Product Quality
5/5
Shipping
5/5

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0.0
(1,234)
awade75
awade75South East Queensland, QLD

Excellent online shop for all things cycling

published
Product Quality
5/5
Shipping
5/5
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Great customer service

published

Very helpful customer service team dealt with damaged product quickly and with no fuss. Would shop here again no doubt.

Incentivised Review No
SimonB
SimonBMetropolitan Adelaide, SA
  • 3 reviews

Service seems good but didn't follow through

published

Ordered new tyres and 3 tubes online.
2 of the tubes have leaky valves (manufacturing defect).
Sent an email saying the tubes were faulty and got a quick response back saying they'll be replaced.
After 2 weeks.... nothing.
Don't think I'll purchase from here again.

Incentivised Review No
osulls1
osulls1Sydney, NSW

Fantastic Customer Service - Amazing!

published
Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Page 1 of 4

Questions & Answers

pemberton gerner
pemberton gernerasked
Pushys

I purchased a light set but I have not received a confirmation email regarding this purchase why haven’t I? I have also sent emails and tried to call I’ve had no response from the emails and could not get through on the phone. Could someone please reply to my email and send me confirmation of this purchase and some idea of the time frame for the item to be delivered

No answers
Mr Edwards
Mr Edwardsasked
Pushys

Why has the courier service not notified me of expected delivery time and processed the parcel as undelivered then proceeds to take the product back to the depot over an hour away ?

1 answer
Pushys
Pushys O.Pushys

Hi There, Sorry to hear you are having difficulties with delivery. Can you please send your tracking number to customer.service@pushys.com.au with your order number and we can investigate this with the courier and ensure delivery happens ASAP.

Sam
Samasked
Pushys

I want to buy a shimano ultegra crankset 52/36 of which the price is $283.99. Is it a new or used one?

1 answer
Pushys
Pushys O.Pushys

Hi Sam,
This is a brand new crankset.
For any product inquiries you are best to contact customer.service@pushys.com.au
Kind Regards, PUSHYS

Get an answer from our members and Pushys representatives

Pushys

Details

Compare both Pushys
CategoryOnline Shops and Bike ShopsBike Shops
Offers Free Standard Shipping No
Offers Repairs & MaintenanceNo, Sales OnlyNo, Sales Only
Compare both Pushys
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