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Pushys

Pushys (page 2 of 2)

Online Store, Physical Store
3.4 from 168 reviews · View Statistics
See the Best Bike Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Pushys

Reviews

  • Product Quality
    4.9 (41)
  • Return Claim MadeYes · No (44)
  • Shipping
    4.7 (28)
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Excellent service from Paul Sweeney!

published

I purchased a second hand bike and the derailer broke, Paul Sweeney in Customer Service went above and beyond to track down the part I needed and sourced it from a bike shop interstate. I have had the bike in the sheds for a few months as I couldn't get anyone willing to help from any store without the make/model/age of bike. Paul was looking for a needle in a haystack with the amount of options to choose from. I am so pleased I can now use the bike. I will defiantly continue to purchase online with Pushys due to the service I was provided. Well done

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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GEE
GEEGreater Melbourne (Inner), VIC
  • 2 reviews

Great customer service

published

Thank you to Tim for the outstanding and prompt response in customer service, sorted out my order and shipping organised asap, pleasure dealing with you guys !!!! Definitely buy again from you guys :)))

Incentivised Review No
Return Claim MadeNo
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Initial issue but good outcome.

published

I ordered a bike from Pushy's which was on discount & showing multiple in stock, but a week later was told it was unavailable but they were able to work through a better solution in the end.

Incentivised Review No
Return Claim MadeNo
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Steven H
Steven HRichmond-Tweed, NSW

Trust these guys 4 building a Dream

published

I have bought through pushys for several years now,,the Customer Service is second to none,,the parts listings are more comprehensive than all other Aussie Suppliers,,and if the Post messes up,,Trust in Pushys to really extend..I am really impressed,,and thats rare.....So glad we have Onshore choices these days,,So shop Local Shop Pushys...and Enjoy the Ride..

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Go to online bike shop

published

I’ve had no issues with Pushys and they are my go to online bike shop for parts. Shipping is fast and customer service has been on point. I’ve had no issues with returns and warranty replacement.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Rachel
RachelSydney, NSW

Fast service

published

Delivery was fast even with Express Post from QLD to Sydney and the sales team answered customer emails promptly. Super impressed and I was able to ride with my Tacx Skyliner and Azur cadence monitor in no time!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Shane M.
Shane M.South East Queensland, QLD

Good range, well priced and quick delivery!

published

I've purchased off PUSHYS many times. They have a good range, it's well priced and I'm in Brisbane so delivery is always quick. It's great to be able to buy stuff online from a reliable local business!!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Gavin
GavinSouth East Queensland, QLD
  • 3 reviews

Fast delivery, Great customer service team! Items are actually in stock!

published

Pushys was not my first choice, but now it's my go to for everything.
I purchased an item from a competitor based on lowest price, only to be told 3 days later that they didn't have stock. I chose the next lowest priced competitor only to have exactly the same experience. Then I found Pushys! If it's available on the website, they have it in stock. Had all my items delivered within 3 business days. I feel safe and secure purchasing from this Australian based business, with a great customer service team and an easy to use website.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Michael G.
Michael G.
  • 2 reviews

Excellent customer service

published

I ordered items from two Australian online stores late on Wednesday the 13th. My package from Pushys arrived the following Monday. One of the orders was missing a Neostrack plate. I immediately phoned customer service who sorted it there and then. His response to my query was immediate, professional and friendly. The missing plate arrived 3 days later. All the while I'm still awaiting my order from the other online store.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Michael G.
Michael G.
  • 2 reviews

Super fast/ Regional W.A

published

Made an online order late on Wednesday evening. The products were dispatched Thursday morning and arrived Monday morning. I live in a regional town in W.A and am super impressed with Pushy's promptness. I will definitely be using their services again.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Rednblack
RednblackBrisbane
  • 7 reviews

Exceptional

published

Great price on the items (bicycle rack and lezyne bike pump)
Received in 2 days, bulky order, free shipping.
I was notified of shipped status and given a tracking number the morning after purchase.
Will certainly be back and happy to recommend.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Phill
PhillCanberra 2600, ACT

Great help advice for the right bike for me.

published

Not knowing 100% on the in and outs of E mountain bikes it took me a few weeks and quite a few visits to the store to decide on a bike. Every time I walked in the store I had a list of questions, every staff member was helpful and after listening to what I was asking pointed me in the right direction towards the E bike that suited my needs. Particularly Thanks Bill for your patients and advice sincerely appreciated !!! Great work Pushys.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Michael
MichaelRichmond-Tweed, NSW

Exemplary Service

published

This old guy had problems with “his fingers” whilst ordering this weekend.
But even on a Holiday Sunday all was promised and resolved come Monday ,even a call on my Cell to advise me of the fact.
This business goes on and above where others have failed.
Cheers
Michael
Casino NSW

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Stephen
StephenSouth East Queensland, QLD
  • 5 reviews
  • 2 likes

Great for bike parts

published

I’ve ordered many , many times over the last few years and never had an issue. Always same or next day free delivery using free shipping codes or spending over $100. They’ve always been A1.

Like others, I’m also surprised to see they have poor reviews. Crap happens people. Take A step back.

If we all buy from Wiggle etc the money goes overseas and so do the jobs.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Pushys
Pushys O.Pushys

Hi Stephen, thanks so much for the feedback!

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Excellent service

published

I've ordered many times from Pushys and have found their delivery times and customer service to be exceptional. A fantastic Australian-based business that will continue to be my go-to online bike store.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Pushys
Pushys O.Pushys

Hi Bradley, thank you for the feedback!

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The same but different
The same but differentSydney, NSW
  • 2 reviews
  • 5 likes

Great prices. Fast shipping.

published

I've ordered from Pushys six times in the past 3 months. They have great prices, a great selection and fast shipping. I've been able to score some great deals by always browsing their sales section and the newsletter.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Jen
JenBrisbane
  • 14 reviews
  • 12 likes

Super quick, super reliable. Can't believe their rating is not higher.

published

Have been using Pushys for a long time. Never had a problem with anything - stock, delivery etc. I'm writing this review because I can't believe how many 1 star ratings are on this site. I always order enough to get free delivery, have never paid for faster shipping, and always got my order within a day or two anyway (residing in metro Brisbane area).

Pushys are awesome. Always my first go to. I only go to other o/s sites if Pushys don't have stock of what I want.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Pushys
Pushys O.Pushys

Thank you for the great feedback Jen. I will be sure to pass this onto the team!
Kind Regards,
Pushys

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peter kudell
peter kudellSouth East Queensland, QLD

Super service and quick delivery times

published

I'am writing this review because I was so impressed with the fantastic service by Jeff whom I dealt with on the phone at pushys warehouse, who was super helpful and solved my order issue .

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
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Sam
SamCanberra
  • 58 reviews
  • 50 likes

Online prices are not store prices but....

published

My original review had one star due to my gripe with online prices being much cheaper than store prices. This still gives me the dirts, however, I have purchased a few things through pushys online recently and the before, during, and in particular the after sales service I received from Conor at the Brisbane warehouse, has been outstanding. Following this sort of service I thought it only right to change my review to align better with my dealings with pushys online.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Pushys
Pushys O.Pushys
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