Great service, great range of products, will definitely be back
I found the items I needed for a bike build in their online parts listing, placed a phone order and it was ready within hours. Fast, friendly and efficient, thanks Kieran and the team at Pushys Salisbury Q :)
Focus Jam2 C plus - Pushys Canberra
I'd been talking to Bill and Ben at Pushys Canberra for a while about a Focus Jam2 C Plus e-bike. Because of my age and a recent total knee replacement, I've found my normal MTBs harder to get up the mountain. When the new Focus Jam2 C Plus recently came in, Bill called me to find out whether he needed to order me a small frame model. It's pretty good service when the manager of your bike shop rings you when the bike you like comes in and knows what size bike you need!
I went to the store to try one and it turned out a medium fitted me fine....As a bonus, it was exactly the same style as one I really liked, which was released in the UK a year ago. It was perfect, except my optimum cockpit setup on my other MTBs is a SRAM twist grip gear change, Rock Shockshox dropper, Fizik seat; Race Face SixC bars; and a TwinLoc remote suspension system. I supplied the seat and bars and AT NO EXTRA COST, Pushys cut the bars to the size I wanted and fitted them and the seat; supplied and fitted the SRAM twist grip shifter (and the SRAM derailleur necessary because of the change to twist grip shifter); and supplied and fitted the RockShox dropper. We are now looking at a TwinLoc remote suspension system. It doesn't look like this modification has been done before on a Focus Jam2 C Plus but Bill is looking at organising a CTD Fox 34 front end and a conversion for the rear shock. How good is that? I am having the best fun ever on this bike thanks Bill and Ben and all the staff at Pushys Canberra. Good on ya Pushys
Bell Falcon Helmet Recently ordered and received a Bell Falcon Helmet. Great service and prompt deli
Recently ordered and received a Bell Falcon Helmet. Great service and prompt delivery from Pushys, I’d more than happily recommend this product to any purchaser (not crash tested yet). A great fit and very comfortable, though it’s too cold to see if the sweat channels do a good job; 10 degrees C outside at the moment but I can see how the internal padding will channel the sweat from the corners of my eyes. The internal padding is much more substantial than than my old Bell Race helmet that I did crash test... good for a 50+km/hr, landed on my head ruined the helmet but saved my head.
Great purchase if your into road or MTB since when well fitted it doesn’t move. The padding and the light weight sometimes make me check that I’m wearing it.
Fast n easy service. 100% Brizzy (brisbane) owned
Needed a 27.5" x 2.80" tube and found one online at pushys for $20. Ordered it yesterday at 10am, got it just then (10mins before I wrote this) and couldn't be happier. I'll be riding by this arvy.
Great service - fast order processing
Always had great service from pushys , ordered several times now and its been first class every time .
Was impressed when they helped me out with some issues with tyres bubbling after the warranty period a while back and when I've called to make an enquiry on certain parts etc .
Good stuff pushys - keep it up .
Pricing often OK for Australian stock, customer support fair depending whom you are talking to.
This is just some feedback regarding my recent experience with pushys.com.au.
I bought a bicycle from them for $3000. They are actively selling on ebay but that bicycle was not listed. Since I have a lot of ebay gift cards I could have saved about $500 on that purchase, so I requested them to list it on ebay and cover all of ebay fees for them. They refused, but offered me an $20 as a store credit instead.
My wife picked it up for me, so when they put it in her car they have taken the quick release off and just threw it inside the car, ju...st like that, in grease, rather than spending 10 seconds and putting back inside the fork after the wheel has been taken off. Of course it picked up some dirt and sand on the thread. They have not put any brake spacers in. I was lucky the brakes did not compress. Otherwise would have lost my front brakes. The carbon seatpost was all scratched. Pushys said it is normal. During the first 10 meters of ride my chain dropped off the front derailleur causing some damage to the chain, frame and the big chain ring. Before I have actually made any adjustments to the front derailleur I was able to reproduce this behaviour in my work stand repeatedly. Then I adjusted the front derailleur and it stopped the chain drops. When I reported this issue they insisted that it has been adjusted perfectly by them and that the chain drop was accidental. They have, however, replaced my damaged chain and also serviced the bike for free (shortened brake hose and re-greased the bottom bracket).
XTR trail pedals
Bought a pair of XTR pedals. Pushys offered the best price on these pedals and the free delivery was excellent. Received the product 3 days after purchase. Will definately use these guys again.
Next day delivery!! And it came
I placed an order on Monday morning and the packaged arrived the VERY NEXT DAY!! I am so impressed with the quality, customer service and overall of Pushy's.
Online prices are not store prices but....
My original review had one star due to my gripe with online prices being much cheaper than store prices. This still gives me the dirts, however, I have purchased a few things through pushys online recently and the before, during, and in particular the after sales service I received from Conor at the Brisbane warehouse, has been outstanding. Following this sort of service I thought it only right to change my review to align better with my dealings with pushys online.
First time I ordered from Pushy's I ordered mid morning and had product within 24hrs. I was impressed.
Yesterday I ordered after midday and got the product around 9am. I was amazed. Great prices as wel
Super fast service!
I ordered my young son a Strider balance bike last week. Ordered middle of the day, shipped that afternoon, delivered the very next morning to Melbourne.
Awesome service thank you!
ps. he loves his Honda Strider
Several Purchases all good
Ordered from Pushys on several occasions, on each occasion delivery and product were excellent. Twice the product was shipped by express post even though I hadn't selected this option. Living in Fitzroy Crossing (remote WA) the fast shipping via express post was much appreciated
Efficient, professional service.
Based on someone else telling me about this business, I thought I'd try them out instead of an overseas-based online reseller (name rhymes with Squiggle). Pushys were excellent with two large parts orders I have put through their web portal in the past week. Parts arrived via within 2 days (Melb) and both orders were well packed and correct. I have only had to contact them once, to resolve my own misunderstanding of a part description, and they resolved my issue immediately. Pricing is on par with the other reseller (not naming names) but being...local, you get your bits in 2-3 days, not lost in the UK and hopefully turn up 3 weeks later (still not naming names). March 15th 2017 Update: Love this place Got stuck needing bits for a newly acquired build. Went into local bike shop, prices were extortionate bordering on criminal profiteering. Logged onto Pushys (while I was in the LBS) and ordered everything I needed. Only a small order, but spent $102 instead of $166. Order arrived today (3 days..Bris>Melb) and as always order was correct and well packed.
My favorite online store.
I broke my rear derailleur in the morning,ordered a new one at 9:30am receive it 2:30pm . I was back on my bike that afternoon. How's that for service. I've been with Pushys for 2 years never let me down.
Great service and product
It arrived within a few days. Exactly what I ordered, no problems. The gear felt great and it shipped very fast.
Went beyond when delays in goods coming to Australia
I had ordered one of the new Grio Aerohead helmets for Ironman WA and there were delays in the product coming to Australia. The guys and Girls from Pushys went beyond to tee up with the supplier (big shout out to them as well) to get me the helmet in time for the race. BTW the Aerohead is outstanding - drop yourself a favour and try one out.
Shipped on the day it was purchased packed well and item was brand new as advertised
This is how a business should be run
Great Aussie Company
I have been shopping with pushys since early 2014 for all my road & mtb gear.
I have always experienced great service & very fast shipping.
Service was great
Initially has an issue with my order being processed from their end. The rectified the issue by delivering it immediately to me the same day.
Super fast shipping!
Bought a wheel on Thursday about 1 pm and it was delivered Friday 230pm to Sydney. Price was on par with other local and also international stores.
Well done Pushys.
Great service. Prices competitive with Wiggle. Quicker delivery
I have ordered from Pushys online bike store (based in QLD) on 2 occasions. The first time I bought a Cateye light and the second time I ordered Sidi road cycling shoes and a D-fly adaptor for a Shimano Di2. I was pleasantly surprised by their prices and the promptness and speed of their delivery. Both items arrived in 2 days. I will order from them again as it is good to have an Australian based retailer for warranty purposes.
Pushys Online Store
Pushys Store Online is - Highly recomended for sales and service. Super fast delivery. Excellent customer service. Will use again and again.
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