20 questions from our users
Why doesn't Qatar extend the change in travel dates (due to covid-19 situation) to October 2021. As I've read online, changes only go to March 2021. Why are Australians disadvantaged??? Do you think that Australians want to go to Europe when it's cold, over there??? No! And why do we have to wait to 3 days before the flight to make these changes? Why can't you just give everyone a credit now on their ticket, to be used by a minimum 18 month's time? Australians usually book their flights several months before they want to fly. So why are your change dates from the time of ticket issue. Is that fair?
Pretty bad, out Hotel, transfers and meals were not booked even though our family checked numerous times with Flight Centre and Qatar and they emailed our booking references, it was still not arranged during our stopover, Qatar blamed the Hotel, Flight centre blamed Qatar and we still ended up footing the bill for everything. Very very poor service and organisation. Would not visit Doha again.
Can I cancel a flight from adelaide Australia to thessaloniki Greece within 24 hrs of purchasing it through travel agent and get a full refund
I am flying Adelaide to Manchester UK Economy and have 30kg baggage allowance. Can this be in 2 cases that in total will be 30kg or less?
This question should be quite easily answered by airline in question. My experience tells me that there is limit on weight and not on number of luggage.
This took literally 3 seconds to find, just google "qatar baggage limit" and look at "all other destinations" and "economy".
"30kg (66lb) and a maximum dimension of 300 cm (118in)"
Where you are allowed 2 pieces, it says "2 pieces".
It does NOT say that here, so logically only 1.
If in doubt, contact your agent or the airline direct.
Made a booking but only has my first and last name on the e ticket. Is this an issue that it doesnt have my middle name?
Hi I have got one question I need to ask I booked a flight to Tanzania and unfortunately I cancelled the flight because there's family emergency and my agent said it took time to wait a refund back and now there's is seriously problems my grandfather sick so bad and I have to go there I went to airline yesterday qatar to check if my ticket is still open and I want to travel again does anyone know how much is a penalty fair ?
Is it possible to change date of departure without excessive penalty and whom, do we email such a request?
I have booked flights for September to Europe and am starting to get very worried about the flights with all of these bad reviews. Has anyone been able to transfer to another airline without penalty? Also, is alcohol served on flights?
I wouldn't rush to change your booking, because I found great service from the crew and I wouldn't know about any transfer penalties.. They do supply alcoholic drinks on flights and staff were very accommodating. I have booked the same airline and flights back to England in May, as generally I was pleased with the journey. I will post my judgement again at the end of May, so watch the feedback. I'd say, give them a chance.
It is not possible to book another airlines without any penalty. Atleast they will charge cancellation fee. Alcohol is being served on board.
flying Qantas Adelaide to Perth then Qatar Airlines Perth to Vienna on 8/6/2014 Economy Class. what is Baggage allowance?
I am trying to organise a "Meet and Greet" at Heathrow Airport but don't know which terminal QR9 arrives on March 24th. Have tried to ring your Melbourne office but after hanging on for 15 mins gave up. What do i do?
My daughter has a return flight from Perth to Paris in a weeks time, but due to unforseen cicumstances cannot go. Can she get a refund or transfer the ticket?
Mark have a look at the small print at the end of her ticket. Usually there is a cancellation/transfer charge. I think with my ticket which was a special fare economy I was going to lose 150 but there was a process for applying for the rest to be refunded. Failing that cell Qatar which will have to do to cancel depending on how you initially booked? Online you have to call. Through a travel agent you can go ABD see them. Goo luck.
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