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Qatar Airways

Qatar Airways (page 2 of 10)

2.1 from 200 reviews

See the Best International Airlines in 2019 as rated by Australians on ProductReview.com.au.

Reviews

(37)
(12)
(10)
(20)
(121)
  • In-Flight Service
    3.2 (38)
  • In-Flight Entertainment
    3.2 (34)
  • Food
    3.0 (35)
  • Seat Room
    3.1 (35)
  • Transparency
    1.8 (26)
  • Value for Money
    2.4 (37)
  • Wi-Fi
    3.5 (6)

Reviewer Photos & Videos

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Sanja

SanjaPerth, WA

  • 30 reviews
  • 1 like
  • Verified customer

Far from the best in the world

published
Value for Money
Transparency
Seat Room
Food
In-Flight Service
In-Flight Entertainment
DestinationBelgrade, Serbia
ClassBusiness Class
Booking Third Party
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Jim Walker

Jim WalkerMetropolitan Adelaide, SA

unbelievable ignorance

published
Value for Money
Transparency
In-Flight Service
DestinationDoha, Qatar
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Serbski

SerbskiSydney, NSW

  • 2 reviews

Dnt fly Qatar!!!

published
Value for Money
Transparency
Seat Room
Food
In-Flight Service
In-Flight Entertainment
DestinationMalta
ClassEconomy
Booking Through Airline
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Not trustworthy

published

It was my first time flying Qatar from Berlin back to Sydney and I will never travel with them again. Whilst the flight was fine, when landing in Doha I realised I had left my iPad in the pocket of the seat. I realised immediately after getting into the terminal and let the ground staff know straight away. They didn’t bother to ask someone to look for half an hour and then told me it wasn’t there, that I have to email lost and found. I emailed and after four days they let me know it didn’t show up. I know it was my own silly fault but you would hope that their staff would be trustworthy. So fly Qatar but just don’t leave anything behind as you may not see it again.

Value for Money
Transparency
Seat Room
Food
In-Flight Service
In-Flight Entertainment
ClassEconomy
Booking Third Party
See all answers

buenochico

buenochicoSydney, NSW

left with a bad taste

published
Value for Money
Transparency
Seat Room
Food
In-Flight Service
In-Flight Entertainment
DestinationMadrid, Spain
ClassEconomy
Booking Through Airline
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Amin P

Amin PPerth, WA

  • 3 reviews
  • 1 like

Cancellation refund not paid back after 5 months

published

I cancelled my tickets in March 2019 but did not receive the refund money back in my account. It's been a few months now that I just receive an email every month with an email "Sorry we are working with our financial department to resolve the issue". It appears that this airline is bankrupted.

Value for Money
Transparency
Seat Room
Food
In-Flight Service
In-Flight Entertainment
ClassEconomy
Booking Through Airline
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Very greedy airline

published

It was our first big overseas trip and we knew we knew we were going to be charged some excess baggage coming home as we had bought gifts for family and friends BUT $1400 NZ is just GREEDY especially when there were obese people on the plane that should have been charged for an extra seat .......but I bet they weren't we ended up having to send a bag as cargo which was still $600 NZ and it would take about one week. .....not sure in what condition it will arrive either. And then our bags that were to come home with us didnt even end up getting on the plane !!! So we arrived home with none of personal belongings at all and are still waiting for them to be deivered to our home. Very dissapointed and will never use them again !!!

Value for Money
Transparency
Seat Room
Food
In-Flight Service
In-Flight Entertainment
DestinationAuckland, New Zealand
ClassEconomy
Booking Third Party
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PETER

PETERSydney, NSW

  • 5 reviews
  • 5 likes

Dont use qatar air if you are after customer service

published

No customer service
no flexiblity
Dont bother with qatar air
they are just terrible at customer service
Booked a ticket for my girlfriend and she is overseas and they really gave me a hard time and have no flexiblity.

Jamal

JamalSydney, NSW

I am not sure if they even deserve one star

published

Flight from Sydney to Beruit, I did not use the service due to compelling circumstances. I paid $4300 for 4 flights tickets. I lost the money without any compensation due to their bad customer service and the only way for me now to proceed with Tribunal.
They do not respect our life and laws in Australia, they take our complaints personally and everything is related to Doha, Qatar. Nothing can be solved in Australia even they benefit from our country.
The government should make action about the foreign airlines as they do for domestic ones, it is really unacceptable.
They must implement our lawys and policy.

Kat

KatMetropolitan Adelaide, SA

  • 2 reviews
  • 2 likes
  • Verified customer

Frustrated and disappointed

published
Value for Money
Seat Room
ClassEconomy

Natasha N.

Natasha N.Sydney, NSW

  • Verified customer

Customer service does not exist

published

App is misleading when it comes to upgrade! customer service dont reply to email's and are not helpful on the phone either. I fly regularly and this airline has the worst service.

Seat Room
Food
In-Flight Service
In-Flight Entertainment
DestinationDoha, Qatar
ClassEconomy
Booking Third Party
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BassinetHell

BassinetHellVictoria

  • Verified customer

Bassinet of Hell

published
Value for Money
Transparency
DestinationMilan, Metropolitan City of Milan, Italy
ClassEconomy
Booking Through Airline
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JulzNet

JulzNet

  • 4 reviews
  • 1 like
  • Verified customer

An incredible experience on Qatar Airways from ADL to OSL

published

We decided to choose Qatar to fly from Adelaide, AU through to Oslo, NO. We were not disappointed, from the moment we stepped onto the A350 in Adelaide we felt welcomed and comfortable. The staff on board could not have been more friendly/accommodating, the food was perfect, the service was smooth and well organised without the usual rushing about. The lounge stop over in Doha where we were able to shower and freshen up was a superb addition before our onward A350 leg to Oslo. All in all we were very happy with everything on board, all the flights were on time and the service was just what you expect from an airline boasting the best business in the world. I would like to try their Qsuite on our next trip!

  • +1
Value for Money
Transparency
Seat Room
Food
In-Flight Service
In-Flight Entertainment
DestinationOslo, Norway
ClassBusiness Class
Booking Through Airline
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Oliver F

Oliver FPerth, WA

  • 8 reviews
  • 2 likes

Absolutely Perfect!

published

I am a frequent flyer with Qatar Airways and I wouldn't fly with any other airline. I have flown in their business and economy class and the seats are both comfortable and ergonomic. The service is flawless, the food is good and the seat comfortable seat is very important for the 12h+ flights from Australia. Doha Airport is great and the service is amazing.

Value for Money
Transparency
Seat Room
Food
In-Flight Service
In-Flight Entertainment
ClassEconomy
Booking Through Airline
See all answers
metin b.

metin b.Greater Melbourne (Metropolitan), VIC

  • Verified customer

Gold member myself and family 15 months spent 50000$ can’t claim my points also first 4 months my account have been dele

published

Badddd can’t claim my reward or points they hopelessly they are truely shocking customer service if any1 care about there qmiles they better try different airways,
Qatar airways good flight bad service

  • +1
Value for Money
Transparency
Seat Room
Food
In-Flight Service
ClassBusiness Class
See all answers
2 comments
metin b.
metin b.

Been telling them for while know,
They delete my account all family business trips fly like a bird in return they saying family missing miles only 30 days can be claimed,
Almost it’s been year they don’t do anythink

metin b.
metin b.
EM. K

EM. K

  • 2 reviews

Don't do Qatar Airways!

published
Seat Room
Food
In-Flight Service
In-Flight Entertainment
ClassEconomy
Booking Third Party
See all answers

Mitch

MitchBelconnen 2617, ACT

Qatar Airways deny any responsibility for unacceptable delays due to plane technical difficulties

published
Value for Money
Transparency
Seat Room
Food
In-Flight Service
In-Flight Entertainment
DestinationSydney NSW, Australia
ClassEconomy
See all answers

Amelia Yousufi

Amelia YousufiGreater Melbourne (Outer), VIC

Worst customer service ever

published

Never get this airline so bad service before the flight Bad worst customers service will never ever fly with them again my suitcase the weight is over by 2kgs, I had to get out of the line & make 30kg flight is also delayed have to 3 connect not 2, it’s my last time. So disappointed.

Value for Money
Transparency
Seat Room
Food
In-Flight Service
In-Flight Entertainment
DestinationAmsterdam, Netherlands
ClassEconomy
Booking Third Party
See all answers

zeinab r.

zeinab r.Sydney, NSW

Worst flight ever, my every night nightmare

published
Value for Money
In-Flight Service
DestinationSydney NSW, Australia
ClassEconomy
Booking Third Party
See all answers

rykiel26

rykiel26

  • 4 reviews
  • 4 likes

Non-existent customer service!!! Terrible!!!

published

Page 2 of 10

See all Qatar Airways reviews

Questions & Answers

Kim Z.

Kim Z.asked

Could not get on a flight due to a slight error on my visa. I am being charged the same amount as Half of my ticket. What should I do?

1 answer
David Mc
David Mc

Don't ever fly Qatar Air Ripoff airways


Jose

Joseasked

Discovery option

4 answers
Jose
Jose

Accomodation in Doha in an fly from Sydney to Lisbon stopover.?

Sanja
Sanja

Pretty bad, out Hotel, transfers and meals were not booked even though our family checked numerous times with Flight Centre and Qatar and they emailed our booking references, it was still not arranged during our stopover, Qatar blamed the Hotel, Flight centre blamed Qatar and we still ended up footing the bill for everything. Very very poor service and organisation. Would not visit Doha again.

ConsumerMan
ConsumerMan

I stayed at the Doha Hilton. Great pool and private beach. Perfect for unwinding after a hectic Europe vacaction


Elizabeth A.

Elizabeth A.asked

How do I become A member of Qatar airways

2 answers
Oliver F
Oliver F

Hi Elizabeth.
To join Qatar Airways’ award winning frequent flyer program, visit www.qmiles.com

David Mc
David Mc

Come in to my Parlour said the airline to the unsuspecting victim


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