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QBD

QBD

3.0 from 89 reviews · View Statistics

Reviews

2.3

4 reviews
4
(0)
3
(0)
  • Product Quality
    1.0 (3)
  • Return Claim MadeYes (4) · No
  • Customer Service
    2.5 (4)
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Beware of loyalty program!

published

Loyalty program not what I would call good value. $40 to join with $40 of online vouchers advertised. You recieve 4x$10 vouchers minimum spend $50 per voucher. Not good value $200 minimum spend.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationTweed City
Nessie1203

Nessie1203Sydney, NSW

  • 3 reviews

Excellent Customer Service

published

I recently had a problem with my order. The product itself was of good quality and a good price delivered in a timely manner.
The customer service provided by Tegan and the store was exceptional. She took the time to address what my problem was, she was supportive of my issue, and tried to come to a satisfactory resolution. Tegan seemed to genuinely want to help me - a quality lacking in many customer service providers! I have complete faith in QBD and would happily deal with them again.
Vanessa

Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationOnline
Shannon

ShannonSydney, NSW

  • 2 reviews
  • 3 likes

Do not purchase online

published

They claim to have items in stock but this is false and fraudulent.

They take your money first before advising when items are out of stock

Please do not buy from here

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationOnline
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Katherine

KatherineSydney, NSW

  • 2 reviews
  • 2 likes

Health hazard books

published

Bought a shrink wrapped book set at Hornsby store. Attempted to return shrink wrapped book because it had mold in the pages on opening and they refused claiming it wasn’t their problem since I already bought the book.
I was a loyal shopper and now will never go back.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationHornsby
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