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Quantum Quartz WK

Quantum Quartz WK

2.4 from 17 reviews · View Statistics
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Reviews

2.4
17 reviews
  • Product Quality
    3.0 (8)
  • Return Claim MadeYes (1) · No (5)
  • Customer Service
    4.2 (5)
  • Timeliness
    4.0 (4)
  • Job Satisfaction
    3.7 (3)
  • Rates and Fees
    4.0 (5)
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dulcieb
dulcieb
  • 12 reviews
  • 8 likes

Beautiful

published

My new kitchen is now 12 months old. I chose the quantum quartz Carrara benchtops. They look beautiful and are so serviceable. They clean easily, and look fabulous. I'm very happy with my choice.

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Product Quality
5/5
Customer Service
5/5
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Steve W
Steve WSouth East Queensland, QLD

Shows every mark permanently

published

Sadly every cup ring, water drips or any spills damage. Everything marks and cannot be removed . We are fussy and clean immediately to no avail. Don’t even know how the marks get there .. Very poor choice for bench tops .. Should not be sold

Product Quality
1/5
Incentivised Review No
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Cheryl S.
Cheryl S.South East Queensland, QLD

Wouldn’t recommend quantum Quartz graphite matte

published

Have been in our house for 6months, the quantum quartz bench tops in the kitchen and bathrooms have been terrible from the start, bought the products they suggested but everything leaves marks,even water. Would certainly not recommend, I love the concrete look, but the stains and marks extremely disappointing.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
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Kylie
KylieGreater Melbourne (Outer), VIC

Beautiful! I love my kitchen Benchtops

published

So happy with my experience with Quantum Quartz! My Benchtops have been in for a couple of years, never had any issues. Still looking brand new : )
I chose Leggero which is so beautiful. My family and friends have all commented on how gorgeous my kitchen looks.
I would definitely recommend Quantum Quartz.

Product Quality
5/5
Customer Service
5/5
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Quantum Quartz Lazio

published

I'm a custom home builder/architectural designer who finally got around to building my own home. I wanted American made countertops however I found all faux marble options by Quantum's competitors to look fake with little to no small veining (this product is made in India). We ordered the Lazio in a matte finish. Clearly the finish is somewhat of "dull" finish as some of the reviews have stated but isn't that the case with all matte finish products? We had one scare from fallen pollen off of lilies placed on the countertops. I used a Mr. Clean eraser sponge and with a little work, good as new. Simple soap and water on a daily basis and this product looks great. We are extremely pleased and I will be installing in future projects.

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Product Quality
5/5
Customer Service
5/5
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Queensland
QueenslandSouth East Queensland, QLD
  • Verified

DO NOT BUY QUANTUM QUARTZ - IT IS NOT SUITABLE AS A KITCHEN BENCHTOP

published

Quantum Quartz Matt White is not suitable as a kitchen benchtop. This product was defective from the day it was installed. It is highly porous and marks as soon as you use it. It is not easy to clean and requires regular polishing with a special product. The customer service is the worst I have ever encountered, and they will not take responsibility for supplying a poor quality product. DO NOT BUY QUANTUM QUARTZ.

Product Quality
1/5
Customer Service
1/5
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Genuinesmiles
GenuinesmilesSouth East Queensland, QLD

8 years and 6 teenagers later it is still good

published

I have Quantum Quartz Mocha in my kitchen now for 8 years. I have 6 teenagers in my house. The benchtop still looks amazing. I have ensured my kids clean up after themselves, and use proper due care like I would any product and it has performed exactly how I expected.

Product Quality
5/5
Customer Service
5/5
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Linz
LinzSydney, NSW
  • 5 reviews
  • 3 likes

Absolute Waste of Money

published

My Quantum Quartz bench top has been in for one month now and it already has a chip in it. It was tapped by the bottom of a small pot and a chip flew off (I laughed when my husband said he had chipped it as I watched him do it, not believing such a small tap could break such a strong product....well I was wrong). This is not the quality or reliability that I was led to believe the product was. The prior bench top was Carrara marble (over 30 years old) and it was totally abused for the last 3 year and never ever chipped. The after service is rude, did not care that it chipped so easily and the cost of repair was hideous. Total thumbs down from me. Spend the few extra dollars and get another brand.

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Product Quality
1/5
Incentivised Review No
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LynandDavid
LynandDavidSydney, NSW
  • 4 reviews
  • 2 likes

The shine has gone off the bench top (in places) within a couple of months.

published
Incentivised Review No
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Elle E
Elle ESydney
  • 20 reviews
  • 36 likes

Shows marks and damages very easily. Aftercare service is terrible

published

Like everyone else this product shows marks like you wouldn’t believe. Everything will stain it, mark it, dull it’s surface etc. It is incredibly easily to scratch even with a piece of foil when simply wrapping a sandwich. Jean zips will scratch and chip the edges and it even gets marked from water and oil splatter. It is not fit for the purpose it is sold. I am a keen cook and I don’t even cook anymore because the benchtop makes me so nervous. The company could be less interested. They just refer you to their cleaning product (which by the way also damages it). I wish I’d got caesarstone. Their product and aftercare are phenomenal.

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creditwherecreditsdue
creditwherecreditsduebrisbane
  • 7 reviews
  • 4 likes

Wipe their hands of any responsibility

published
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RSB
RSBAU
  • 20 reviews
  • 18 likes

Looks lovely shows marks and hard to remove

published

We have a dark bench top, looks lovely but shows marks terribly, we have had to put wooden boards otherwise every cup or anything leaves a mark. We tried using the cream cleanser from this company and made it worst. In the pantry we have a light coloured Caesar stone which is so much better, doesn’t show any marks compared to the quartz. I don’t know if it’s just a dark colour but couldn’t recommend.

Incentivised Review No
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Meg S
Meg SNarrabeen

Shows marks easily and some can't be remembered ved

published

Had quantum quartz benchop (white) for about 2 months now. Overwhelming majority of marks, including water glass rings and even food scraps such as broccoli cannot be removed with water and some not even with the special quantum quartz surface spray intended for the purpose. I now have marks that even the quantum quartz cream cleaner won't move. Soooo disappointed. My understanding was this benchtop would look great and be easy to keep clean. I am a single woman who is conscious of cleaning spillages when they happen and thought this product would give many years of satisfaction. While it looks great it's functionality is disappointing and would love to hear from Quantum Quartz representative for suggestions.

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Chocolatta
ChocolattaLANGWARRIN
  • 8 reviews
  • 6 likes
  • Verified

Benches from Quantum Quartz

published
Chocolatta
Chocolatta

Thank you for your comments. We are pleased that you are happy with the result. Enjoy your benchtops for many more years to come. (Maria is a superstar!). Kind regards, Quantum Quartz management.

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Ange Niko
Ange NikoMelbourne
  • 5 reviews
  • 4 likes

Carbon Matte benchtops

published

I have carbon matte benchtops in 3 bathroom, powder room and laundry. I find it looks stained all the time. Very hard to keep clean. Wouldn't recommend.

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Questions & Answers

Yvonne
Yvonneasked

Hello,

My name is Yvonne. I have had the Carbon Matte benchtops from WK Quantum Quartz installed as part of my reno. Like the other reviewers on this site, my feedback is less than positive. I am currently in dispute with them, arguing that what I was shown in the showroom (full sized kitchen) and what I've had installed, is not the same product (completely different finish which stains terribly - even water).

Could you please give me some further detail, about how you were treated by this company, concerning your complaint? I would be very interested to know.

Thank you kindly,
Yvonne

1 answer
Brad V.
Brad V.
Melly
Mellyasked

I have a carbon matte bench top and am experiencing the same issues reported above, it never looks clean. Rings from glasses, streaky after cleaning, dull spots. I have tried different cleaning products and different kinds of cloths and haven't found a solution. Has anyone else got any ideas?
Best solution I have found so far it wd40 but it smells. Is there a similar product on the market with a lemon or lavender scent?
I have also found a polishing cloth works better than microfiber but still looks a bit streaky in the corners.

2 answers
Jen
Jenasked

Can you put hot pans and dishes on quantum quartz?

1 answer

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