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Queensland Country Bank Home Loan

Queensland Country Bank Home Loan

4.8 from 31 reviews · View Statistics

Reviews

5.0

4 reviews
5
(4)
4
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3
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2
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Jean Pasfield
Jean PasfieldSouth East Queensland, QLD
  • 3 reviews

The loan term and rate is manageable and suited to my circumstances.

published

Excellent customer service. Staff go above and beyond. All costs were advised early. Loan manager resolved any issues with conveyancing and ensured all document requirements and milestones were met early.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeFixed Rate
Loan Start DateMarch 2021
Loan used forSecond Home

QCB Made it work for us

published

Customer service A+ Very happy with the overall experience, highly recommended,
Made time to return phone calls emails in a timely manner happy with the offset loan as the variable rate

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan Start DateMarch 2021
Loan used forSecond Home
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0.0
(1,234)

Professional, helpful and sincere

published

Customer service was extraordinary, personal and professional. I did not have to think of anything the manager had already thought of it and had every angle covered along with a very competitive interest rate.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan Start DateFebruary 2021
Loan used forSecond Home
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Vikki Brown
Vikki BrownGreater Melbourne (Inner), VIC

Amazing Customer Experience

published

One to One direct service - I dealt with the same person throughout the whole process
Fast and effective setup of new accounts
Fast and effective setup of car loan and home loan - with highly competitive interest rates
Positive and happy people experience
My correspondent (Sean De Burca) saved us money on our home loan by searching for the most competitive Mortgage Lenders Insurance.
Very highly recommended

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan Start DateMarch 2021
Loan used forSecond Home
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Details

CategoryHome Loans
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