I had the privilege of my hand held throughout the process of my home being sold and purchase of my new home simultaneously by two great regional managers. I bought my first home with Queenslanders 26 years ago seamlessly and years later still the great service. Such a great bank☺️ satisfied long term customer
What a lovely profession service
Nicole was professional, polite and very informative. We will definitely do future dealings with her. Thanks again it was a pleasant experience. I would recommend her to everyone. She new what was required. There was no surprises.
The reviewer stated that an incentive was offered for this review
Thank you for fast, very comprehensive customer service. Easy to talk to and super satisfied with Queensland Country Bank. I would definitely recommend Queensland Country Bank to others, fully trusting the service.
Very good to deal with.
Queensland Country Bank were very good to deal with and professional. They looked after us well and were very helpful. We would have no hesitation using them again and enjoyed the customer experience.
Fantastic to deal with!
Very easy to deal with. Very quick to respond to queries. Customer service is excellent. The online banking system, including the mobile app is very easy to use. Great rates, low fees; highly recommend.
The most amazing customer service, gave me all the details and information I needed, including how much it would roughly cost. So easy and stress free experience. Very highly recommend!!
I would like to say the Sharon Evans and her team have been awesome support. I would like to note that Sharon has gone over and above to support me through my financial situation from the smallest things to the biggest things that I have needed. Queensland Country Bank should feel extremely honoured to have Sharon as an employee.
Great Variable Rate. Spectacular customer service.
Extremely happy with my home loan from Queensland Country.
Thanks to Sean, my bank manager, who went truly over and above. I felt important, and well-looked after through the entire process.
Made everything so easy for me as a young first time home buyer, set everything up for me and made life less stressful. Lisa at Ayr branch was awesome with me, took all the stress off my shoulders and had great communication
Who would of guessed a bank that actually cares and treats you with respect.
Fantastic customer service. No extra cost and the rate was amazing. They do what they say and keep it simple. Couldn't recommend a better bank. The big banks need to wake up.
A great loan for my first home!
Great customer service and very personalised. Glen stepped out everything I needed to do clearly and made sure to get in touch personally - it really felt that you were a valued customer! And a great rate too!
The loan term and rate is manageable and suited to my circumstances.
Excellent customer service. Staff go above and beyond. All costs were advised early. Loan manager resolved any issues with conveyancing and ensured all document requirements and milestones were met early.
Excellent local bank in all aspects
QLD Country Bank have been a perfect fit for remortgaging our semi-rural property. They:
* Had great local knowledge of house values
* Were super light touch in document requirements * Provided multiple loan options and supported me with making the right choice for our situation
* Went above and beyond with the interest rate and a bonus settlement payment
* Are easy to contact and responsive
* Had great after settlement follow up
* Know who I am and are a pleasure to talk to when I go into the local branch
* Have a fast and easy to use app ...
The Best Customer Service
The Ladies at Booval were excellent especially in our situation. My Children have banked with Queenslanders since they first received pocket money and would not consider going anywhere else and it was wonderful knowing and being familiar with the staff. My daughter and her husband also have their home loan with Queenslanders. Would like to make a special mention to Kelira and Terry as they provided the best customer service that I have ever experienced. Everything went smoothly from start to finishl. Well done Booval Staff.
QCB Made it work for us
Customer service A+ Very happy with the overall experience, highly recommended,
Made time to return phone calls emails in a timely manner happy with the offset loan as the variable rate
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