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Queensland Country Bank Home Loan

Queensland Country Bank Home Loan

4.8 from 39 reviews · View Statistics
See the Best Home Loans in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Queensland Country Bank

Reviews

4.8
39 reviews
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Pablo
PabloSouth East Queensland, QLD

Outstanding Service

published

The level of service that was provided throughout the buying process of our latest house was exceptional.
Definitely not experienced this from a bank before.
Ken and Kara at Beaudesert offered a service that went above and beyond.
Highly recommend

Application Process
5/5
Timeliness
5/5

Home loan

published

Made everything so easy for me as a young first time home buyer, set everything up for me and made life less stressful. Lisa at Ayr branch was awesome with me, took all the stress off my shoulders and had great communication

Transparency
5/5
Customer Service
5/5

Other Home Loans

 
 

0.0
(1,234)

excellent customer care

published

Excellent customer service! The bank manager is extremely professional, prompt, responsible and helpful. Full marks for customer care and quality of care.We did not have any issues at all.Extremely satisfied.

Transparency
4/5
Customer Service
5/5

Wonderful bank!

published

Best customer service I’ve ever received from a bank. And the interest rate we got is MUCH lower than our previous bank. I couldn’t be happier that we have switched to QCB.

Transparency
5/5
Customer Service
5/5
Home Loans

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Shannen
ShannenBuderim
  • 2 reviews

Great Service, Fast and Efficient

published

We had a great customer experience from approval stage to settlement stage. Efficient and pleasant. We got their home loan package for our first home purchased it is well recommended.

Incentivised Review No

Job well done.

published

Service was helpful and efficient, costs and interest rates were very competitive. I would recommend QCB to my friends and family based on my experience so far. Looking forward to a fruitful relationship.

Transparency
5/5
Customer Service
5/5
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Pleasant experience dealing with real, friendly, and helpful professionals.

published

Extremely helpful and friendly staff, promptly responsive and easily available, without being on hold for endless time and transferred to various reps, as we unfortunately experienced with our previous lender.
There was no unexpected hidden cost, and the rate was copetitive.

Transparency
4/5
Customer Service
5/5

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Becks
BecksFar North Queensland, QLD
  • 2 reviews

Who would of guessed a bank that actually cares and treats you with respect.

published

Fantastic customer service. No extra cost and the rate was amazing. They do what they say and keep it simple. Couldn't recommend a better bank. The big banks need to wake up.

Transparency
5/5
Customer Service
5/5

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0.0
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A great loan for my first home!

published

Great customer service and very personalised. Glen stepped out everything I needed to do clearly and made sure to get in touch personally - it really felt that you were a valued customer! And a great rate too!

Transparency
5/5
Customer Service
5/5
Home Loans

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Jean Pasfield
Jean PasfieldSouth East Queensland, QLD
  • 3 reviews

The loan term and rate is manageable and suited to my circumstances.

published

Excellent customer service. Staff go above and beyond. All costs were advised early. Loan manager resolved any issues with conveyancing and ensured all document requirements and milestones were met early.

Transparency
5/5
Customer Service
5/5
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Craybe
CraybeSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Excellent local bank in all aspects

published
Transparency
5/5
Customer Service
5/5

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0.0
(1,234)

The Best Customer Service

published

The Ladies at Booval were excellent especially in our situation. My Children have banked with Queenslanders since they first received pocket money and would not consider going anywhere else and it was wonderful knowing and being familiar with the staff. My daughter and her husband also have their home loan with Queenslanders. Would like to make a special mention to Kelira and Terry as they provided the best customer service that I have ever experienced. Everything went smoothly from start to finishl. Well done Booval Staff.

Transparency
5/5
Customer Service
5/5
Home Loans

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Susan Laffin
Susan Laffin
  • 2 reviews

QCB Made it work for us

published

Customer service A+ Very happy with the overall experience, highly recommended,
Made time to return phone calls emails in a timely manner happy with the offset loan as the variable rate

Transparency
5/5
Customer Service
5/5
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m gower
m gowerNorth Queensland, QLD
  • 2 reviews

Home loan

published

Over and above service at the Townsville City Branch.
Amy was amazing.
Answered every question and kept us in the loop all the way through. Very transparent with all that was happening during the whole process
Amazing service !!!!

Transparency
5/5
Customer Service
5/5
PeterL
PeterLSouth East Queensland, QLD
  • 2 reviews

QCB made it work for us.

published

QCB provided us with a personalised professional transition from STG.
The staff in the branch could not do enough for us and were extremely welcoming to us as new customers.
We discussed the costs associated with making the move and the end experience matched perfectly.
QCB met the rate we needed to make it a worthwhile exercise so we are really pleased with the final result.
I would recommend contacting QCB if you are unhappy with your current loan provider.
We look forward to a long association.

Transparency
5/5
Customer Service
5/5
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