Who would of guessed a bank that actually cares and treats you with respect.
Fantastic customer service. No extra cost and the rate was amazing. They do what they say and keep it simple. Couldn't recommend a better bank. The big banks need to wake up.
A great loan for my first home!
Great customer service and very personalised. Glen stepped out everything I needed to do clearly and made sure to get in touch personally - it really felt that you were a valued customer! And a great rate too!
The Best Customer Service
The Ladies at Booval were excellent especially in our situation. My Children have banked with Queenslanders since they first received pocket money and would not consider going anywhere else and it was wonderful knowing and being familiar with the staff. My daughter and her husband also have their home loan with Queenslanders. Would like to make a special mention to Kelira and Terry as they provided the best customer service that I have ever experienced. Everything went smoothly from start to finishl. Well done Booval Staff.
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Best service an super easy to deal with
Great service they made it super easy for me
Any time I needed anything I would just call up an nothing was ever a problem
Friendly an reliable team
Could not recommend them enough
Customer service and loan application was seamless. I changed builder which meant new documents/paperwork, my consultant was understanding and completed new paperwork without drama or hassle. I had no issues throughout the whole loan application. I would highly recommend Sharron from the Aitkenvale Branch.
I would highly recommend Brendan from Willows Branch. He was incredible made the process so easy and went above and beyond for us and even came in on a Saturday. We will go back for all off our banking needs to Willows!
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