Excellent Service for my refinance
I am based in Brisbane and am proud to use QCB for my banking, and recently moved my home loan from one of the big banks. Everything on QCBs end went perfectly, its cheaper and offers way more features. The previous bank were painful to deal with during the entire process and QCB made sure everything went to plan as much as they could.
Awesome service from Sean at HQ! Always contactable, kept me up to date and qualified exactly what I needed and made it happen. The best service I have ever had from a bank!
Excellent local bank in all aspects
QLD Country Bank have been a perfect fit for remortgaging our semi-rural property. They:
* Had great local knowledge of house values
* Were super light touch in document requirements * Provided multiple loan options and supported me with making the right choice for our situation
* Went above and beyond with the interest rate and a bonus settlement payment
* Are easy to contact and responsive
* Had great after settlement follow up
* Know who I am and are a pleasure to talk to when I go into the local branch
* Have a fast and easy to use app ...
Excellent level of communication and customer service.
I used Queensland Country Bank for two home loans and both times the level of customer service was outstanding. Quick and clear communication and no request was too big or too small.
Wonderful experience with QCB
Dealing with QCB was absolutely fantastic and a stress free experience. We would have to say their professionalism is 5 star and the staff are second to none (Kim from Cairns) and we loved dealing with them. We couldn’t be happier!
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Great bank and staff to deal with
Our first point of contact / manager that handled our loan process was was great always returned calls and emails.
All costs were up front with nothing hidden and well laid out .
Our rates was over 1% point under what we were paying, which is great.
Very happy customers
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