The loan term and rate is manageable and suited to my circumstances.
Excellent customer service. Staff go above and beyond. All costs were advised early. Loan manager resolved any issues with conveyancing and ensured all document requirements and milestones were met early.
Excellent local bank in all aspects
QLD Country Bank have been a perfect fit for remortgaging our semi-rural property. They:
* Had great local knowledge of house values
* Were super light touch in document requirements * Provided multiple loan options and supported me with making the right choice for our situation
* Went above and beyond with the interest rate and a bonus settlement payment
* Are easy to contact and responsive
* Had great after settlement follow up
* Know who I am and are a pleasure to talk to when I go into the local branch
* Have a fast and easy to use app ...
QCB Made it work for us
Customer service A+ Very happy with the overall experience, highly recommended,
Made time to return phone calls emails in a timely manner happy with the offset loan as the variable rate
Professional, helpful and sincere
Customer service was extraordinary, personal and professional. I did not have to think of anything the manager had already thought of it and had every angle covered along with a very competitive interest rate.
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Excellent level of communication and customer service.
I used Queensland Country Bank for two home loans and both times the level of customer service was outstanding. Quick and clear communication and no request was too big or too small.
Amazing Customer Experience
One to One direct service - I dealt with the same person throughout the whole process
Fast and effective setup of new accounts
Fast and effective setup of car loan and home loan - with highly competitive interest rates
Positive and happy people experience
My correspondent (Sean De Burca) saved us money on our home loan by searching for the most competitive Mortgage Lenders Insurance.
Very highly recommended
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Wonderful experience with QCB
Dealing with QCB was absolutely fantastic and a stress free experience. We would have to say their professionalism is 5 star and the staff are second to none (Kim from Cairns) and we loved dealing with them. We couldn’t be happier!
Excellent service and advice
QCB offered excellent service and good advice on the best product for our renovation loan. No pressure and saved us money. Follow up was also very good. Staff could not be more helpful.
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