Best customer service I’ve ever received from a bank. And the interest rate we got is MUCH lower than our previous bank. I couldn’t be happier that we have switched to QCB.
The loan term and rate is manageable and suited to my circumstances.
Excellent customer service. Staff go above and beyond. All costs were advised early. Loan manager resolved any issues with conveyancing and ensured all document requirements and milestones were met early.
QCB Made it work for us
Customer service A+ Very happy with the overall experience, highly recommended,
Made time to return phone calls emails in a timely manner happy with the offset loan as the variable rate
Over and above service at the Townsville City Branch.
Amy was amazing.
Answered every question and kept us in the loop all the way through. Very transparent with all that was happening during the whole process
Amazing service !!!!
QCB made it work for us.
QCB provided us with a personalised professional transition from STG.
The staff in the branch could not do enough for us and were extremely welcoming to us as new customers.
We discussed the costs associated with making the move and the end experience matched perfectly.
QCB met the rate we needed to make it a worthwhile exercise so we are really pleased with the final result.
I would recommend contacting QCB if you are unhappy with your current loan provider.
We look forward to a long association.
Professional, helpful and sincere
Customer service was extraordinary, personal and professional. I did not have to think of anything the manager had already thought of it and had every angle covered along with a very competitive interest rate.
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Excellent level of communication and customer service.
I used Queensland Country Bank for two home loans and both times the level of customer service was outstanding. Quick and clear communication and no request was too big or too small.
Amazing Customer Experience
One to One direct service - I dealt with the same person throughout the whole process
Fast and effective setup of new accounts
Fast and effective setup of car loan and home loan - with highly competitive interest rates
Positive and happy people experience
My correspondent (Sean De Burca) saved us money on our home loan by searching for the most competitive Mortgage Lenders Insurance.
Very highly recommended
Great bank and staff to deal with
Our first point of contact / manager that handled our loan process was was great always returned calls and emails.
All costs were up front with nothing hidden and well laid out .
Our rates was over 1% point under what we were paying, which is great.
Very happy customers
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