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Queensland Country Bank Home Loan

Queensland Country Bank Home Loan

4.8 from 42 reviews · View Statistics
See the Best Home Loans in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Queensland Country Bank

Reviews

5.0
4 reviews
5
(4)
4
(0)
3
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2
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Chris
ChrisSouth East Queensland, QLD
  • 2 reviews

Excellent Service for my refinance

published

I am based in Brisbane and am proud to use QCB for my banking, and recently moved my home loan from one of the big banks. Everything on QCBs end went perfectly, its cheaper and offers way more features. The previous bank were painful to deal with during the entire process and QCB made sure everything went to plan as much as they could.

Awesome service from Sean at HQ! Always contactable, kept me up to date and qualified exactly what I needed and made it happen. The best service I have ever had from a bank!

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateOctober 2021
Loan used forRefinancing
Susan Laffin
Susan Laffin
  • 2 reviews

QCB Made it work for us

published

Customer service A+ Very happy with the overall experience, highly recommended,
Made time to return phone calls emails in a timely manner happy with the offset loan as the variable rate

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateMarch 2021
Loan used forSecond Home

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0.0
(1,234)
Brad
BradSouth East Queensland, QLD

Excellent level of communication and customer service.

published

I used Queensland Country Bank for two home loans and both times the level of customer service was outstanding. Quick and clear communication and no request was too big or too small.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateMarch 2021
Loan used forInvestment Property

Great bank and staff to deal with

published

Our first point of contact / manager that handled our loan process was was great always returned calls and emails.
All costs were up front with nothing hidden and well laid out .
Our rates was over 1% point under what we were paying, which is great.
Very happy customers

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateSeptember 2020
Loan used forRefinancing
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CategoryHome Loans
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