Who would of guessed a bank that actually cares and treats you with respect.
Fantastic customer service. No extra cost and the rate was amazing. They do what they say and keep it simple. Couldn't recommend a better bank. The big banks need to wake up.
A great loan for my first home!
Great customer service and very personalised. Glen stepped out everything I needed to do clearly and made sure to get in touch personally - it really felt that you were a valued customer! And a great rate too!
The loan term and rate is manageable and suited to my circumstances.
Excellent customer service. Staff go above and beyond. All costs were advised early. Loan manager resolved any issues with conveyancing and ensured all document requirements and milestones were met early.
The Best Customer Service
The Ladies at Booval were excellent especially in our situation. My Children have banked with Queenslanders since they first received pocket money and would not consider going anywhere else and it was wonderful knowing and being familiar with the staff. My daughter and her husband also have their home loan with Queenslanders. Would like to make a special mention to Kelira and Terry as they provided the best customer service that I have ever experienced. Everything went smoothly from start to finishl. Well done Booval Staff.
Over and above service at the Townsville City Branch.
Amy was amazing.
Answered every question and kept us in the loop all the way through. Very transparent with all that was happening during the whole process
Amazing service !!!!
QCB made it work for us.
QCB provided us with a personalised professional transition from STG.
The staff in the branch could not do enough for us and were extremely welcoming to us as new customers.
We discussed the costs associated with making the move and the end experience matched perfectly.
QCB met the rate we needed to make it a worthwhile exercise so we are really pleased with the final result.
I would recommend contacting QCB if you are unhappy with your current loan provider.
We look forward to a long association.
Amazing Customer Experience
One to One direct service - I dealt with the same person throughout the whole process
Fast and effective setup of new accounts
Fast and effective setup of car loan and home loan - with highly competitive interest rates
Positive and happy people experience
My correspondent (Sean De Burca) saved us money on our home loan by searching for the most competitive Mortgage Lenders Insurance.
Very highly recommended
Best service an super easy to deal with
Great service they made it super easy for me
Any time I needed anything I would just call up an nothing was ever a problem
Friendly an reliable team
Could not recommend them enough
Excellent service and advice
QCB offered excellent service and good advice on the best product for our renovation loan. No pressure and saved us money. Follow up was also very good. Staff could not be more helpful.
I would highly recommend Brendan from Willows Branch. He was incredible made the process so easy and went above and beyond for us and even came in on a Saturday. We will go back for all off our banking needs to Willows!
Wonderful service no hidden costs and helpful. Definitely changing accounts to the smaller Queensland bank to help support our smaller branches. Rates were very comparable and fees were a low cost .
Very attractive Home Loan Rates
2.29% interest rate for investment home loan is fantastic. Helps to invest in property for retirement and be stress free for the duration of the 2 year fixed home loan rates.
Home Loan Process
The process of swapping from an existing lender to QLD Country was made simple by the straight forward, no nonsense application process and a loan manager that actually listened to what we wanted to achieve and worked with us for this. The loan and savings offset are exactly as we wanted and the phone app is very easy to use.
Makes finance matters easier.
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