A customer for 30+ years. Customer service has always been outstanding. A great choice of banking products which have suited my needs over the years. Number 1 Bank for me!

22 year clients. Very reliable. Always great . We always talk to our branch, Picnic Bay, where we always get great quick service. And lovely speaking to a human who knows their job.

I have been with this bank for approx 16 years. I know when i ask a question that the teller has the knowledge to answer professionally. Customer service has always been prompt and gave good advice.

Do not remember when i joined the QCCU, would be at least 25 years.
I have always had good reliable service and are always helpful if needed
My wife and myself are satisfied with the QCB

I have been with the QCB for over 25 years. To date I have never had any cause to complain about any aspect of their customer service or reliability of their banking practices. The staff at the Deeragun branch are friendly and reliable in their dealings with me they are a credit to the organisation they belong to.

Staff are always polite courteous and willing to help with any enquiry I may have. I've been with the bank for about a year - year and a half & It's a pleasure walking into the branch

I have only been with this bank for a short time however they have exceeded my expectations in comparison to previous banks. The service is exemplary and at this point, I will gladly remain a member with this bank..

We joined with QCCU earlier this year and wish we had joined YEARS ago! Deborah helped us set up Smart Budget and has been so lovely and helpful. Communication with all staff whether via email or face to face is excellent. My husband and I have never recieved this type of customer service from a bank before.

I've been with QCCU for a few years now and last week was the first time I had to go into a branch. The lady at the George Street branch was extremely friendly and helpful.

For some 35 years we have experienced nothing but the most helpful and courteous service.
The product line is especially tailored to our needs and we are not bombarded with marketing pitches

Joined Queensland Country Credit Union at Beaudesert in 2006/7, and have never thought of going elsewhere. I have always had wonderful and very helpful service, have never had to deal with a “cranky” or a representative of the QCU having a bad day.

I have been with QCCU from the very start in Mount Isa and I have have always enjoyed the service they have provided and the friendliness of the staff and I hope this will not change now that it have changed from Credit Union to Bank.

My husband and I have been with QCB for over 20 years and have found both their products and service outstanding! Although we now don’t live in an area where we have access to a branch we still choose to bank with QCB over other banks.

The only bank i am
Aware of that offers billpay service. I was advised to do this by an accountant friend probably 4 years before I joined. I joined after experiencing some hard years when all my bills came at once.
The staff were so helpful and friendly and almost now like family.
I am
So grateful for not having to worry every year about my billls as we work it all out at the beginning.
I am encouraging both my children to join as I know it is so helpful.
Would recommend to anyone.
Anne

Have been a member over 20 years love the staff always friendly and helpful. This bank is reliable not only in the short term but in the long term everything you need is right here in this bank. The staff are amazing always ready to help no matter what the situation and they are always giving advice on my account and any new accounts or anything they think might interest me.

My wife and I have been with QCCU\Queensland Country Bank for about 3 years now and cannot fault their face to face or online service. Recently my wife had her purse stolen but didn't realise it had been taken until she received a phone call from the Bank who had locked her card because of a number of suspicious transactions. After calling into a branch and filling out paperwork we were reimbursed the stolen money within 24 hours. They always make me feel like a member and not a number.

Been with them several years and they have always been great to talk to when you go into the branch and makes you feel good. Ask a question and they help you with it. Friendly staff

Sorry... I am severely brain damaged .... so all I can submit to you is limited by this in me. My estimation is that I have banked with you for between one or two years, and the staff are exceptionally helpful in every way needed.

I've been a member of this bank since 1990. I can't think of any example of one of the branches not being helpful. On line is the same, always helpful at getting to the bottom of a problem. I would recommend this bank to anyone.

I have been with this bank 20+ years and always found staff helpful with reliable products. Suggest non members consider the use of this bank for all their future banking needs.