Great totally confident
Policy provides us with all our needs plus more very satisfied with the set up. Any claims made have been resolved in the time allowed 20 years left to go to SA but then rejoined as nothing suited elsewhere
It is very easy to claim on line, staff are always exceptional, professional and friendly. I have been with them for probably over 20 years but I do check and compare prices on renewal.
My only objection is that we have to pay the excess for day surgery ie colonoscopies
You can't do better
I have compared QCHF to many other health funds and they come out on top in all areas. Cheaper premiums, better benefit payments and no "preferred" list of medical practitioners. Claims are easy to do either online, through the APP or in person. When you need to call the office the telephone is answered quickly and efficiently and by a human being, not an automated service. I switched to QCHF 2 years ago and have never been happier with my health fund.
Fantastic product backed by fantastic staff
I've been with QCHF for ages and have always found it really god value. Recently I was talking to one of their staff about and old claim and changes to my product. Ashleigh was fantastic and really helped us to figure out the best way to go, provided all of the information and some excellent advice. I couldn't be happier
Minimum of fuss. Staff were excellent.
Transferred from another private health fund to this one in March 2020. Transition was made easy and benefits and options that suited my requirements were well stated and clear. This was the first claim with this health fund and claimed was resolved immediately.
- Verified customer
Transferred from another fund for better value in March 2020. Online application process was easy and Customer Service Team member was helpful and friendly. My extras claims were processed quickly. Am very happy with the service so far.
Best Health Fund we have used!
Our policy is excellent. I value the support provided by Queensland Country Health Fund.
We have been using our policy quite a bit lately to catch up on needed Extras. Dental, Podiatry and Optical. It has been much appreciated!
Straight forward health care offering good value
After 20 plus years with another company, the change to Queensland Country Health was easy and cost effective. Offering better policy rate and better cover.
Claims made on line are seamless and I’ve recommended QCH to family. We only been with QCH since March 2020
Awesome policy for single adult looking for full coverage. Great customer service when looking for a good policy. Definitely recommend to anyone looking for coverage for looking after your physical health
We have only been with this health fund for a short period however in that time we have been impressed with the service we have already received. Staff have followed up to ensure we received our cards and to enquire if they could assist with anything.
We have made one claim, it was paid the next day. Very happy.
Better value and helpful
The cover was chosen to meet my specific needs with kids over the next 5yrs and options discussed for what I could after this time. Also on average all the rebates are higher than my previous fund.
Friendly, fast service
Transferring from NIB was seamless, and setting up our account was a breeze. Great communication afterwards with a very easy and responsive claim service. We’ve been with two other health funds over the past 45 years and Queensland Country Health is easily the best to deal with.
Smooth hassle free signup,
Nice pleasant snd helpful staff. Tailored policy that suits me.
Hassle free claim service. .
Do yourself a favour and give Queensland country health a try.
I recommend them.
Very prompt and efficient service. Easy to submit claims either manually or via suppliers. QCHF are my first experience with Health cover and I'm really happy with the service that they provide.
Policy is great, soo easy to set up. I requested my quote and changed over on the same day. Lodging claims are super easy. Changed from BUPA to QCHF for a few months ago.
Joining QCHF was extremely easy. The staff that I spoke to were friendly and very helpful. I changed to this health fund because the premiums are lower than my previous fund. I submitted a couple of claims and they were processed promptly.
Policy seems to be good value and was easy to set up. The lady we spoke on the phone and set everything up for us was excellent.
one claim which was through a hi-caps system and was no problem.
two months so can't comment too much at this stage.
Good value and easy to use
Have only been a member for about six months but have found my policy good value and really easy to use. Claims easy to process online and payments get processed promptly.
Good value and good service
I recently changed to QCHF after a disappointing experience with my previous fund. The joining process was very straightforward. I have so far submitted two claims and received a higher than expected benefit on both claims. Claims were processed within 24 hours. Very happy so far.
So Far Everything We Expected
Staff are very helpful and courteous when joining; I have used the dental service offered by QCHF and am very pleased and we hope never to test their hospital benefits so keep up the good work as a North Queensland Company; your service and quality of product seems to be the best in the industry.
I have been in four funds over the years and I can vouch for the above.
Questions & Answers
Are there any constraints in joining QCHF from states other than QLD (Like NSW) ?
I wouldn’t expect so. But give them a call. They are super-responsive, whether on-line or by phone.
Queensland Country Health Fund
Hello, the good news is that while we do most of our business in Queensland, we are indeed open and welcoming for new members Australia-wide! For a quote or to speak with a member of our team about your specific needs, please give us a call on 1800 813 415 or visit queenslandcountry.health
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