2Queensland Country Health Fund

Queensland Country Health Fund

 Verifiedqueenslandcountry.health
2Queensland Country Health Fund
4.8

355 reviews

PositivevsNegative
97% · 3457 · 2%

Reviews

355 reviews
355 reviews
Dianne
Dianne
 

Excellence

Staff always excellent. I have never wanted to change my health fund. Show details
Janet
JanetNorth Queensland, QLD
 

Great customer service

Great service and good communication given when required to customers Show details ·  1
Joan
Joan
 

QCH-the best there is! Members always come first!

Prompt, efficient, streamline service, whatever query may be or claim settlement. Show details
JimBar
JimBarCentral Queensland, QLD3 posts
 

QCHF My Review

Best thing we ever did in swapping from Bupa to QCHF. Bupa was getting far too expensive for what one received in claims. QCHF is Excellent. All staff either in Rockhampton or Townsville are fully customer orientated and provide quick honest answers to our questions. Claims are process very quickly and efficiently. Service providers are always happy when we hand over our QCHF Card to do business with them. We have been with QCHF for 15 months. Show details ·  1
Phillip
Phillip3 posts
 

HAPPY CHAPPY

Saved $600 yearly for top hospital cover for my wife and myself, from their nearest competitor. Show details ·  1
Squiggles
SquigglesCentral Queensland, QLD38 posts
 

SO EASY TO DEAL WITH - SO HELPFUL

Joined QCHF last year and have nothing but praise for this company, who cares about their members. We visited the office to join and everything was conveyed perfectly, so we understood what we were getting. Have had the opportunity to claim a few times and they are very quick to pay. Have nothing but praise for this company. I love that there is a person on the end of the line to talk to. Several of our friends have joined and have experienced nothing but praise. Show details
Frederick Mellick
Frederick Mellick
 

As a Senior, we need all the help we can get

Getting old sucks and I am one of the lucky ones. Our policy covers our needs and is good value in comparison to any of the oppositions. The staff were helpful and our claims resolved practically straightaway. We are just into our 2nd year as members. Show details
Glenn McK
Glenn McKSouth East Queensland, QLD
 

I had to wait 12 months but it was well worth doing

The service was seemless with no hassles and I saved lots of money. Policy covered everything and was good value. Claims settled very quickly. Show details
Colleen W.
Colleen W.Darling Downs, QLD4 posts
  Verified

Best private health fund we have had since marriage in 1966

We have found Qld Country Health Fund to be very helpful. We changed to QCHF about 18 months ago looking for the Best value for money and they are. Wish we had have come across them earlier. Claims are settled immediately. Very easy to get set up - totally satisfied and we have had private health insurance for over 50 years. We are on the aged pension. Show details
Diva15
Diva15Queensland5 posts
 

Good value

I switched funds and saved money and got better cover with Qld Country Health Show details
Joanne
JoanneSouth East Queensland, QLD
 

The best thing I ever did was switch to QCHF

Staff and very friendly, helpful and professional. I feel they care and that I am not just a number.
We are very happy with our policy and the benefits we receive. Any claims we have made have been paid promptly, really immediately. We have had health insurance for over 40 years and have never had this level of service elsewhere. We have been with QCHF for 18 months, I should have switched years ago Show details
Tania Martin
Tania MartinNorth Queensland, QLD
 

Good Health Insurance

I changed to this health fund through a consultant who came to my work place. She was a wealth of information and made the transition easy. I've had this 16 months. I would like more coverage with dental. Show details
Value for Money
Di Kempthorne
Di KempthorneWide Bay-Burnett, QLD3 posts
 

The best decision for our health care

We were only members for a short time before I was given a not so good medial diagnosis. QCHF have been wonderful and have made this part of the whole situation hassle free for us.
Thank you Queensland Country Health. The best decision we ever made. Show details
Gene
Gene
 

Consistency counts

Qld country health fund has consistently provided excellent service and paid the many claims I incurred with 2 hospital stays and DBS surgery this calander year. Thanks again for the best service I have ever had from a health fund. Show details
Jodie C.
Jodie C.2 posts
  Fair Incentive

I’m happy to find a good health cover at a good rate

It’s a lot cheaper then other healthcare and I’m covered for what I want at a good rate Show details
Value for Money
Transparency
Customer Service
Matt
Matt2 posts
 

Great plan and good people to deal with

I’m telling everyone I know to change to u guys. Best thing I’ve done for a long time was making the change from AHM. Got a local branch in Mackay and the couple of times I’ve claimed I’ve had no issues and I’ve saved about $30 a month on Premiums. Show details
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Bec GM
Bec GMFar North Queensland, QLD
 

Personalised service

When we changed over to QCHF we had a few bumps in the road but they were quickly ironed out by the helpful customer service team Show details
richo
richoDarling Downs, QLD4 posts
 

Value for money

Claims are quickly dealt with. Have been with QCF for over a year now and no complaints. Show details
kim
kimCentral Queensland, QLD
 

easy to deal with

Easy to deal with, always helpful on the phone, payment is always quick. Outstanding benifets Show details
Transparency
Customer Service
Louise Lodge
Louise LodgeNorth Queensland, QLD
 

So glad we found you

Positive and professional to work with. The best health fund we have ever been with Show details
Mikeho1
Mikeho1Metropolitan Adelaide, SA13 posts
  Verified

Extras cover - so far, very impressed

Switched my extras cover a few months ago. Paying similar premium, but now getting cover for private scrips and podiatry that my other fund didn't cover. Claims paid quickly through Hicaps and app. Am in South Australia and all providers accept it so far Show details
Shell
Shell3 posts
 

Happy

Was previously with this company for a couple years and ended up coming back as they offered what I needed for my family at a better rate than a few of the other companies I looked at. Although they weren’t able to offer me the 6 weeks free, they did come back with a counter offer of 4 weeks free instead so I was happy with that. The staff are always very friendly to deal with over the phone too. Show details
Value for Money
Customer Service
Sophia
Sophia2 posts
 

Health cover made easy

Easy to understand policies that make sure you are covered. Easy claims and excellent customer service from lovely people every time! Show details
Value for Money
Brock
Brock
 

Happy joining QCHF

Very happy we made the move to your health fund Show details
bubbl
bubblSouth East Queensland, QLD17 posts
 

The Best

Genuine Australian Health fund with the best friendly staff . Fast claims and good value for money . Show details
Lindslay
Lindslay
 

Have travel insurance

It would be nice if QCHF had a multi category health insurance policy that catered for customers who did cruises and long holidays overseas without disruption of cover specially once retired. It would be nice if you could do travel insurance on its own.
Thanks Show details
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Trevor Armstrong
Trevor Armstrong
 

Highly recomended

Recently had a proceedure done. All I had to do was pay excess and sign a few papers. Easy as. Show details
Peter C
Peter CWide Bay-Burnett, QLD2 posts
 

Excellent

After travelling all the way up from Bundaberg, I found staff member extremely helpful. Show details
Dean
Dean
 

Great product

QCH has very helpful and polite staff. Their policy is good value for money and covers a wide range of benefits. Show details ·  1
DamR
DamR
 

Easy claiming process and helpful staff

Called the helpline before deciding on dental works and the staff where able to provide advice and guidance, even though I don't have much experience in claiming things, they answered my questions with patience.
I have since made claims for myself and the children, fairly straightforward through the app. Show details ·  1
Transparency
Victoria
VictoriaFar North Queensland, QLD2 posts
 

QCH are very professional

Recently had surgery on both eyes. QCH were there for me all the way. Show details ·  2
Alan (70)
Alan (70)
 

Friendly & stress free

Nothing is a problem and no questions asked, everything is streamlined. We are kept informed regularly of any issues. For over 20 years all claims have been immediate. Show details ·  1
Sandra
SandraSouth East Queensland, QLD2 posts
 

Always very helpful and professional

The operator on the phone was courteous and very professional. Show details ·  1
Value for Money
Gaganjit B.
Gaganjit B.North Queensland, QLD
 

Great

Have had no issues. Always easy to talk to and with. All works fine. Easy all round Show details ·  1
Maurie Barter
Maurie Barter
 

Easy friendly service

Friendly easy service that only took a couple of minutes conclude. Show details ·  1
Helkat
HelkatSouth East Queensland, QLD2 posts
 

Very good with gold class

prompt service and given facts on questions asked and very quickly Show details ·  1
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Theresa
TheresaNorth Queensland, QLD
 

Staff are always courteous and willing to answer questions

When I went into the main office at Ayr, the staff answered me immediately with a friendly manner. Show details ·  1
Gillian
Gillian
 

This policy is right for me. As I am on an Age Pension, I really feel I couldn't be without it

Good Value. Claims always attended to promptly. Very easy to set up -joined 2014 Show details ·  1
Tony Turner
Tony TurnerNorth Queensland, QLD2 posts
 

Well priced and easy to deal with

This health fund has been easy to contact and settles any claims in a timely manner. Staff care to give the right advice and will explain patiently and politely Show details ·  1
Fay
FayFar North Queensland, QLD
 

total satisfaction

Considering we have been a member for only one year our dealings have been extremely pleasing. Show details ·  1
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