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Professional and very easy to work with.
We engaged Queensland Family Pools after several recommendations from friends. As I work in the construction industry I knew from meeting Chris he was a honest and knowledgeable person. Nothing was a drama for the team and the finished product looks fantastic!
I would not hesitate to recommend Queensland Family Pools (and have done so already).
We built a swimming fool with QFP last year and had a great experience. We did quite a lot of research before we decided on the company, and got multiple quotes. QFP by far offered the best value for money, with good price but also lots included in the price (compared with some other companies), and much better quality of equipment than many others. The pool is amazing, we used it several times a day in summer, and it just looks great. The best part is, it pretty much runs and cleans itself as it's fully automated, just add acid once a month and clean the basket/robot. I would definitely recommend QFP to everybody, very professional service and a qreat quality product.
Best service and build quality!
We had this pool built late year and was ready for Christmas just before the break.
We got a few quotes which were all about the same price, but QFPs reputation was excellent which was reflected in our experience with them. Chris was great to get us started with a very practical approach, discussing options and alternatives to suit our budget. Chris then handed project over to Mick who was excellent, always keeping us informed and pushed his team hard to have it ready before Christmas.
During summer and all the way upto late April we used it...
We wanted to put our pool in a fairly tight and tricky location.
From the first meeting with Chris I had confidence in QFP and they didn't let us down.
The finished product was spot on.
Terry and the team who did the job were very responsive.
Fantastic pool, fantastic pool company
We decided to get a quote from QFP after two work colleagues recommended them (we already had 3 quotes from other companies). The difference with QFP is they are very thorough and skilled in the structural side but also in the appearance of the pool. Other companies have strengths in one or the other, but QFP have both. What resulted was an great experience with our project manager - where he would deliver on his word, and explained everything along the way. The trades they use are very skilled and get on with the job. The products they use are of very high quality. The project came in on time and on budget. We are really happy with our pool and with the experience we had with QFP, and highly recommend them.
Awesome pool. Professional company.
We had to fit our pool in a specific location in the yard using a different shape and QFP were easy to work in with those requests to give us ideas. They promised it by Christmas and true to their word, we were swimming before Christmas. We shopped around for ages and had recommendations from friends with other pool builders but the cost and reputation sold us on QFP and we're happy we did. We trusted Mick's opinions and recommendations to make a few design changes along the way and the changes turned out better than we thought. All the trades ...were professional and on time during the build and we can't fault the company. Mick was very easy to deal with and communicated everything each step of the way. We ended up with a pool that is perfect for our family, better than we thought and we're stoked with our decision we went with QFP. Thanks Chris, Mick and QFP pools.
A great family pool, QFP delivered what was asked and on time!
QFP were accommodating and easy to work with through to a successful completion on schedule. As it was the tail end of summer, we try to use the pool every week. It pretty much looks after itself, self chlorinating whilst the robot does a great job sweeping. Just a quick sweep of the beach on the weekend and we're sorted.
The pool surface, travertine coping and rock features we're finished perfectly. QFP also arranged the electrician who did a great job. I'd also mention how tidy they were from start to finish.
Biggest surprise was the move to...
Best in the business!
This mob knows what they are doing. We spent 6 months getting quotes, went with qfp because of their reputation and word of mouth and i am glad we did.
The whole process was seamless! They know how to run a business and how to produce a good quality pool. Their communication skills are amazing which made the process so easy.
When Terry said trades were turning up they did! And they make things happen! Nothing was ever a drama!
Experience does matter! The whole process from start to finish was smooth and Terry and his team are highly experienced pool builders with a wealth of knowledge, very friendly, honest and reliable. We are so happy with our pool and our family will enjoy this for years to come. I would high recommend Queensland Family Pools to anyone considering this journey and will definitely use them again in the future.
quite a big project
I got quite a lot of quotes from other reputable companies for cement, shipping container and fibreglass pools. I wanted to achieve an above ground pool and deck to fit in with my current deck. Chris Nichols from QFP came out and more than any other estimator from other companies he seemed to understand straight away. He walked around my plot and rattled off strategies and price estimates there and then, Together we scribbled a draft of the plan, and he gave me a good estimate of what I'd be up for on the spot. All other suppliers said I'...d have to get the fence, the deck, the stairs, the electrics etc all done seperately by myself. QFP looked after the lot. When Chris submitted his written quote it was in line with our original conversation. His experience was evident from the start, which was why I chose QFP. They've built me a beautiful pool.
Pool for Christmas!
The team from Queensland Family Pools provided us with friendly and approachable service that’s resulted in us having high quality finished pool that’s been completed to our budget, all in time for Christmas and the summer holidays!
Their honest and upfront manner with us put us at ease at our initial enquiries and remained consistent all throughout our pool build.
Mick was very professional with accommodating the renovation schedule of our house extension that was being built concurrently.
We happily and confidently recommend the team from Queensland Family Pools with building you a pool you’ll enjoy.
Great experience with QLD Family Pools
We are amazed at how great our new pool ended up! Very happy with the whole building process as well as the quality of the finished product. Special thanks to Project Manager Mick for your advice and flexibility along the way.
Pure joy to have a Queensland family pool
Our new pool fits perfectly into our home and now brings the family together for afternoon chats around the pool - Pool maintenance is minimal and a great addition to our 100 yr old Queenslander
We did our homework and although Queensland Family Pools weren't the cheapest in the pool business they did offer the complete package and ultimately delivered a premium product. Project Manager/Pool Builder Mick is a straight talking, smooth operator who offers good advice and a professional attitude when it comes to resolving any technical issues along the way.
We are very happy with what QFP have been able to deliver and the service that came with it!
Great service and quality product
We took a year of 'pool dating' before deciding on Queensland Family Pools. No regrets in this decision. This company is professional, they talk straight so you know what you are getting and what to expect along the journey of the pool build, and they have delivered a quality product!
We are extremely happy with our pool and would recommend Queensland Family Pools if you are looking to build a pool.
A trustworthy and friendly family business.
Queensland Family Pools were fabulous to work with from the start to the end.
The quote was very reasonable, and included/ excluded all the things we wanted. They were flexible with us as we changed our minds along the way, and checked in with us to ensure we were happy with the progress.
Terry was always on hand to answer any questions or queries that we had and took the time to explain the bits we needed clarified. The process was fast and tidy, and according to the schedule that was given to us along with the quote. No hidden or unexpected costs along the way.
The finished product is lovely; we swim in it everyday and maintenance is easy!
I have already recommended QLD Family Pools to friends and will continue to do so.
So Happy with our Pool
We would like to thank Terry, Mick and the team at Queensland Family Pools.
We are really happy with our new pool, and we would like to thank Terry for his patience with our constant changes to fit in with our budget, we got there in the end!
The Pool is easy to maintain which means more time to swim.
They are professional and approachable and delivered an awesome pool that we can enjoy for years to come.
Very happy we chose Queensland Pools.
Didn't flinch from a complex build
I have built and used pools in my family homes since 1990. Queensland Family Pools are without doubt the most trustworthy and professional pool builder that I have ever dealt with. Our build had some significant earthworks and needed someone who had the confidence to take on a job that was a little more difficult than most. Queensland Family Pools didn't hesitate and the sub-contractors they used didn't either.
High quality Pool Build
We are very happy with my pool that has just been finished by QFP.
Dealing with them during the contact process was easy and went smoothly.
There are a couple of key things that really stood out for me. While they are a family business they were professional and responded to calls and emails promptly. All of the staff we dealt with were helpful and made good suggestions for the pool build. Another thing that stood out for me was the quality of the subcontractors – the finishes were excellent. The quality of the pool build and the compon...
Our concept brought to life.
Queensland Family Pools came highly recommended and did not disappoint. Our pool is the centre piece of a backyard make-over involving groundworks, walls, fencing and decking. The whole project was professionally managed by Terry from QPF. We were so very happy with the end result as it fitted perfectly into our conception plans. We have only good things to say about QFP from the initial contact and ongoing communication, through the design phase, the flexibility during the build, the top quality materials and pool equipment, the workmanship, t...imeliness and the coutesty of the tradesmen. I have read the other reviews and can only conclude that the Verified Customer reviews reflect what actually happens when you deal with Queensland Family Pools. The negative reviews, indeed Terrible reviews, cannot be fair dinkum and should be tested by making contact with QFP yourself. I have no hesitation in recommending Queensland Family Pools for your pool project.
Excellent and Timely Gift
Daily use, may be two times some days
Very easy and comfortable, all the equipment provided with a further supply for 3 months.
Love our out of the ground pool
I've never built (or owned) a pool before and our builder recommended QFP. We are loving the end product - we have had some issues along the way and after "handover" and QFP have been very responsive in attending and fixing problems - even pointing out something that wasn't working properly and arranging to have it fixed (we never would have noticed!). I would definitely recommend them and use again... although I'm not planning on leaving my new pool and deck for a long time!
Excellent service, Easy and stress free pool build.
This is the first pool we have had build and were very nervous as to whom to use, We were recommended to Queensland Family Pools from a colleague because of their professional and easy to work with attitude.
From the initial appointment to the handover we have had a very positive experience, friendly and easy to work with staff who kept us informed throughout the hole process. We made a few slight changes midway through which they were very accommodating with.
We would be happy to pass on and recommend QFP to anyone and I am sure they will have the same positive experience we have had. Can't thank them enough.
Loving our new pool
Ours is the fifth QFP pool in our street all of our neighbours spoke highly of the QFP team. From the excavation guys to the form workers and the concreters. Polite courteous team. Kept informed of what was happening at all times.
We have recently completed our third pool with QFP & we love it. As we are on a sloping site it was hard to imagine what the end product would turn out like. It has succeeded all my expectations. From the first meeting on site with Chris until the completion it has been nothing but smooth sailing all the way. All tradesmen involved have been nothing but courteous & professional & the workmanship is flawless. Supervisor Mick is excellent at what he does & we were guided by any input he had to offer.
As previously stated this is our third pool with QFP & each time it has been a pleasure with no hiccups & the end result has been exceptional. We highly recommend QFP I wouldn’t go anywhere else & that is why we are returned customers.
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