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Queensland Family Pools

Queensland Family Pools (page 2 of 3)

4.5 from 48 reviews

Reviews

4.5

48 reviews
5
(40)
4
(2)
3
(0)
2
(0)
1
(6)
  • Value for Money
    4.7 (20)
  • Cleaning & Maintenance
    4.7 (20)
  • Product Quality
    5.0 (20)
  • Return Claim MadeYes (0) · No (18)
  • Warranty Claim MadeYes (0) · No (18)
  • Purchase Type
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Sharon Shabanz

Sharon ShabanzSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Pool Envy

published

Experience does matter! The whole process from start to finish was smooth and Terry and his team are highly experienced pool builders with a wealth of knowledge, very friendly, honest and reliable. We are so happy with our pool and our family will enjoy this for years to come. I would high recommend Queensland Family Pools to anyone considering this journey and will definitely use them again in the future.

Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
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kellys3333

kellys3333AU

  • 5 reviews

quite a big project

published
Charlie

CharlieBriabane

Pool for Christmas!

published

The team from Queensland Family Pools provided us with friendly and approachable service that’s resulted in us having high quality finished pool that’s been completed to our budget, all in time for Christmas and the summer holidays!

Their honest and upfront manner with us put us at ease at our initial enquiries and remained consistent all throughout our pool build.

Mick was very professional with accommodating the renovation schedule of our house extension that was being built concurrently.

We happily and confidently recommend the team from Queensland Family Pools with building you a pool you’ll enjoy.

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Adam

Adambrisbane

  • 2 reviews
  • Verified customer

Great experience with QLD Family Pools

published

We are amazed at how great our new pool ended up! Very happy with the whole building process as well as the quality of the finished product. Special thanks to Project Manager Mick for your advice and flexibility along the way.

Pure joy to have a Queensland family pool

published

Our new pool fits perfectly into our home and now brings the family together for afternoon chats around the pool - Pool maintenance is minimal and a great addition to our 100 yr old Queenslander

Mark A.

Mark A.Brisbane

Smooth Operators

published

We did our homework and although Queensland Family Pools weren't the cheapest in the pool business they did offer the complete package and ultimately delivered a premium product. Project Manager/Pool Builder Mick is a straight talking, smooth operator who offers good advice and a professional attitude when it comes to resolving any technical issues along the way.

We are very happy with what QFP have been able to deliver and the service that came with it!

Jane and Den

Jane and DenBrisbane

Great service and quality product

published

We took a year of 'pool dating' before deciding on Queensland Family Pools. No regrets in this decision. This company is professional, they talk straight so you know what you are getting and what to expect along the journey of the pool build, and they have delivered a quality product!
We are extremely happy with our pool and would recommend Queensland Family Pools if you are looking to build a pool.

A trustworthy and friendly family business.

published

Queensland Family Pools were fabulous to work with from the start to the end.
The quote was very reasonable, and included/ excluded all the things we wanted. They were flexible with us as we changed our minds along the way, and checked in with us to ensure we were happy with the progress.
Terry was always on hand to answer any questions or queries that we had and took the time to explain the bits we needed clarified. The process was fast and tidy, and according to the schedule that was given to us along with the quote. No hidden or unexpected costs along the way.
The finished product is lovely; we swim in it everyday and maintenance is easy!
I have already recommended QLD Family Pools to friends and will continue to do so.

  • Verified customer

So Happy with our Pool

published

We would like to thank Terry, Mick and the team at Queensland Family Pools.

We are really happy with our new pool, and we would like to thank Terry for his patience with our constant changes to fit in with our budget, we got there in the end!

The Pool is easy to maintain which means more time to swim.

They are professional and approachable and delivered an awesome pool that we can enjoy for years to come.

Very happy we chose Queensland Pools.

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Didn't flinch from a complex build

published

I have built and used pools in my family homes since 1990. Queensland Family Pools are without doubt the most trustworthy and professional pool builder that I have ever dealt with. Our build had some significant earthworks and needed someone who had the confidence to take on a job that was a little more difficult than most. Queensland Family Pools didn't hesitate and the sub-contractors they used didn't either.

Andrew

AndrewBrisbane

High quality Pool Build

published
Graham S.

Graham S.Brisbane

  • Verified customer

Our concept brought to life.

published
Aaron

AaronBrisbane

Excellent and Timely Gift

published

Daily use, may be two times some days
Very easy and comfortable, all the equipment provided with a further supply for 3 months.

  • Verified customer

Love our out of the ground pool

published

I've never built (or owned) a pool before and our builder recommended QFP. We are loving the end product - we have had some issues along the way and after "handover" and QFP have been very responsive in attending and fixing problems - even pointing out something that wasn't working properly and arranging to have it fixed (we never would have noticed!). I would definitely recommend them and use again... although I'm not planning on leaving my new pool and deck for a long time!

Kemo Kelly

Kemo KellyBrisbane

  • 3 reviews
  • Verified customer

Excellent service, Easy and stress free pool build.

published

This is the first pool we have had build and were very nervous as to whom to use, We were recommended to Queensland Family Pools from a colleague because of their professional and easy to work with attitude.
From the initial appointment to the handover we have had a very positive experience, friendly and easy to work with staff who kept us informed throughout the hole process. We made a few slight changes midway through which they were very accommodating with.
We would be happy to pass on and recommend QFP to anyone and I am sure they will have the same positive experience we have had. Can't thank them enough.

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  • Verified customer

Loving our new pool

published

Ours is the fifth QFP pool in our street all of our neighbours spoke highly of the QFP team. From the excavation guys to the form workers and the concreters. Polite courteous team. Kept informed of what was happening at all times.

Trish B

Trish BBrisbane

Spectacular

published

We have recently completed our third pool with QFP & we love it. As we are on a sloping site it was hard to imagine what the end product would turn out like. It has succeeded all my expectations. From the first meeting on site with Chris until the completion it has been nothing but smooth sailing all the way. All tradesmen involved have been nothing but courteous & professional & the workmanship is flawless. Supervisor Mick is excellent at what he does & we were guided by any input he had to offer.
As previously stated this is our third pool with QFP & each time it has been a pleasure with no hiccups & the end result has been exceptional. We highly recommend QFP I wouldn’t go anywhere else & that is why we are returned customers.

  • Verified customer

Fantastic outcome

published

QFP delivered us a 1st class pool. The end product has exceeded our expectations. Terry and the team was very flexible throughout the whole process. We have never built a pool and so we didn't know exactly what we wanted. We were given the flexibility to make changes as we went along - not just new additions to the pool but also some removals from the original contract. For example we decided we wanted decking instead of tiling around the pool. Terry took the tiling out of the original contract and refunded us the money, even though it essentially cost QFP additional revenue. Trust is everything and we had this with QFP - legends.

Great to work with - professional finish.

published

Found QFP very easy to work with and watched the pool building process come together with ease. Thanks Chris and Terry for you time and great finish on the pool.

Mel

Mel

  • 2 reviews
  • Verified customer

Amazing service and brilliant product

published
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