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Queensland Family Pools

Queensland Family Pools (page 2 of 3)

4.5 from 65 reviews · View Statistics
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Reviews

4.5
65 reviews
  • Value for Money
    4.7 (31)
  • Cleaning & Maintenance
    4.7 (31)
  • Product Quality
    5.0 (32)
  • Return Claim MadeYes (0) · No (30)
  • Warranty Claim MadeYes (0) · No (30)
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Michael and Olivia
Michael and OliviaSouth East Queensland, QLD

Hassle Free pool

published

We have just been through the process of having our new pool built and all I can say is thank you Queensland Family Pools thank you. Terry, Mick and the team made the whole process seamless. They were so patient with all our annoying questions (as first time pool builders and owners). Everything went to plan and the pool was finished in under 10 weeks with minimal disruption and no damage to the rest of our property. Now the pool is finished and looks fantastic. We are anxiously awaiting the warmer weather so we can enjoy our new pool to its full extent, bring it on. Thank you again Queensland Family Pools.

Value for Money
5/5
Cleaning & Maintenance
5/5
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The reviewer stated that an incentive was offered for this review

Scott and Susan S.
Scott and Susan S.South East Queensland, QLD

Great pool perfect for our needs

published

We had a small space available for our pool and we now have a very functional pool that can also be used for year round relaxation and exercise. The pool heater has made winter swimming comfortable as well. QFP are a great team. Even though our pool's construction was delayed by our builder with a concurrent house house renovation, QFP kept us informed of issues and followed through when our the builder delayed construction. Pool is easy to maintain. Terry, Mick and Matt deserve special mention for keeping us well informed during construction progress. We have received a lot of positive comment about our pool from friends and our extended family. Our four year old grandson is a big fan of the pool.

Value for Money
4/5
Cleaning & Maintenance
5/5

Professional and very easy to work with.

published

We engaged Queensland Family Pools after several recommendations from friends. As I work in the construction industry I knew from meeting Chris he was a honest and knowledgeable person. Nothing was a drama for the team and the finished product looks fantastic!

I would not hesitate to recommend Queensland Family Pools (and have done so already).

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Value for Money
4/5
Cleaning & Maintenance
4/5
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Great quality

published

We built a swimming fool with QFP last year and had a great experience. We did quite a lot of research before we decided on the company, and got multiple quotes. QFP by far offered the best value for money, with good price but also lots included in the price (compared with some other companies), and much better quality of equipment than many others. The pool is amazing, we used it several times a day in summer, and it just looks great. The best part is, it pretty much runs and cleans itself as it's fully automated, just add acid once a month and clean the basket/robot. I would definitely recommend QFP to everybody, very professional service and a qreat quality product.

Value for Money
5/5
Cleaning & Maintenance
5/5
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Michael and Mon
Michael and MonSouth East Queensland, QLD

Best service and build quality!

published
Value for Money
5/5
Cleaning & Maintenance
5/5
Rob S.
Rob S.South East Queensland, QLD

Thanks QFP.

published

We wanted to put our pool in a fairly tight and tricky location.
From the first meeting with Chris I had confidence in QFP and they didn't let us down.
The finished product was spot on.
Terry and the team who did the job were very responsive.

Incentivised Review No
KPlatt
KPlattSouth East Queensland, QLD

Fantastic pool, fantastic pool company

published

We decided to get a quote from QFP after two work colleagues recommended them (we already had 3 quotes from other companies). The difference with QFP is they are very thorough and skilled in the structural side but also in the appearance of the pool. Other companies have strengths in one or the other, but QFP have both. What resulted was an great experience with our project manager - where he would deliver on his word, and explained everything along the way. The trades they use are very skilled and get on with the job. The products they use are of very high quality. The project came in on time and on budget. We are really happy with our pool and with the experience we had with QFP, and highly recommend them.

Value for Money
5/5
Cleaning & Maintenance
5/5
Andrew
AndrewSouth East Queensland, QLD

Awesome pool. Professional company.

published
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Value for Money
5/5
Cleaning & Maintenance
5/5
AndrewM
AndrewMQueensland
  • 2 reviews

A great family pool, QFP delivered what was asked and on time!

published
Value for Money
5/5
Cleaning & Maintenance
5/5
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Nathan
NathanSouth East Queensland, QLD
  • 2 reviews

Best in the business!

published

This mob knows what they are doing. We spent 6 months getting quotes, went with qfp because of their reputation and word of mouth and i am glad we did.

The whole process was seamless! They know how to run a business and how to produce a good quality pool. Their communication skills are amazing which made the process so easy.

When Terry said trades were turning up they did! And they make things happen! Nothing was ever a drama!

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Value for Money
5/5
Cleaning & Maintenance
5/5
Sharon Shabanz
Sharon ShabanzSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Pool Envy

published

Experience does matter! The whole process from start to finish was smooth and Terry and his team are highly experienced pool builders with a wealth of knowledge, very friendly, honest and reliable. We are so happy with our pool and our family will enjoy this for years to come. I would high recommend Queensland Family Pools to anyone considering this journey and will definitely use them again in the future.

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Value for Money
5/5
Cleaning & Maintenance
5/5
Charlie
CharlieBriabane

Pool for Christmas!

published

The team from Queensland Family Pools provided us with friendly and approachable service that’s resulted in us having high quality finished pool that’s been completed to our budget, all in time for Christmas and the summer holidays!

Their honest and upfront manner with us put us at ease at our initial enquiries and remained consistent all throughout our pool build.

Mick was very professional with accommodating the renovation schedule of our house extension that was being built concurrently.

We happily and confidently recommend the team from Queensland Family Pools with building you a pool you’ll enjoy.

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Adam
Adambrisbane
  • 2 reviews
  • Verified

Great experience with QLD Family Pools

published

We are amazed at how great our new pool ended up! Very happy with the whole building process as well as the quality of the finished product. Special thanks to Project Manager Mick for your advice and flexibility along the way.

Pure joy to have a Queensland family pool

published

Our new pool fits perfectly into our home and now brings the family together for afternoon chats around the pool - Pool maintenance is minimal and a great addition to our 100 yr old Queenslander

Jane and Den
Jane and DenBrisbane

Great service and quality product

published

We took a year of 'pool dating' before deciding on Queensland Family Pools. No regrets in this decision. This company is professional, they talk straight so you know what you are getting and what to expect along the journey of the pool build, and they have delivered a quality product!
We are extremely happy with our pool and would recommend Queensland Family Pools if you are looking to build a pool.

A trustworthy and friendly family business.

published

Queensland Family Pools were fabulous to work with from the start to the end.
The quote was very reasonable, and included/ excluded all the things we wanted. They were flexible with us as we changed our minds along the way, and checked in with us to ensure we were happy with the progress.
Terry was always on hand to answer any questions or queries that we had and took the time to explain the bits we needed clarified. The process was fast and tidy, and according to the schedule that was given to us along with the quote. No hidden or unexpected costs along the way.
The finished product is lovely; we swim in it everyday and maintenance is easy!
I have already recommended QLD Family Pools to friends and will continue to do so.

  • Verified

So Happy with our Pool

published

We would like to thank Terry, Mick and the team at Queensland Family Pools.

We are really happy with our new pool, and we would like to thank Terry for his patience with our constant changes to fit in with our budget, we got there in the end!

The Pool is easy to maintain which means more time to swim.

They are professional and approachable and delivered an awesome pool that we can enjoy for years to come.

Very happy we chose Queensland Pools.

Didn't flinch from a complex build

published

I have built and used pools in my family homes since 1990. Queensland Family Pools are without doubt the most trustworthy and professional pool builder that I have ever dealt with. Our build had some significant earthworks and needed someone who had the confidence to take on a job that was a little more difficult than most. Queensland Family Pools didn't hesitate and the sub-contractors they used didn't either.

Andrew
AndrewBrisbane

High quality Pool Build

published
Graham S.
Graham S.Brisbane
  • Verified

Our concept brought to life.

published
Aaron
AaronBrisbane

Excellent and Timely Gift

published

Daily use, may be two times some days
Very easy and comfortable, all the equipment provided with a further supply for 3 months.

  • Verified

Love our out of the ground pool

published

I've never built (or owned) a pool before and our builder recommended QFP. We are loving the end product - we have had some issues along the way and after "handover" and QFP have been very responsive in attending and fixing problems - even pointing out something that wasn't working properly and arranging to have it fixed (we never would have noticed!). I would definitely recommend them and use again... although I'm not planning on leaving my new pool and deck for a long time!

Kemo Kelly
Kemo KellyBrisbane
  • 3 reviews
  • Verified

Excellent service, Easy and stress free pool build.

published

This is the first pool we have had build and were very nervous as to whom to use, We were recommended to Queensland Family Pools from a colleague because of their professional and easy to work with attitude.
From the initial appointment to the handover we have had a very positive experience, friendly and easy to work with staff who kept us informed throughout the hole process. We made a few slight changes midway through which they were very accommodating with.
We would be happy to pass on and recommend QFP to anyone and I am sure they will have the same positive experience we have had. Can't thank them enough.

  • Verified

Loving our new pool

published

Ours is the fifth QFP pool in our street all of our neighbours spoke highly of the QFP team. From the excavation guys to the form workers and the concreters. Polite courteous team. Kept informed of what was happening at all times.

Trish B
Trish BBrisbane

Spectacular

published

We have recently completed our third pool with QFP & we love it. As we are on a sloping site it was hard to imagine what the end product would turn out like. It has succeeded all my expectations. From the first meeting on site with Chris until the completion it has been nothing but smooth sailing all the way. All tradesmen involved have been nothing but courteous & professional & the workmanship is flawless. Supervisor Mick is excellent at what he does & we were guided by any input he had to offer.
As previously stated this is our third pool with QFP & each time it has been a pleasure with no hiccups & the end result has been exceptional. We highly recommend QFP I wouldn’t go anywhere else & that is why we are returned customers.

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