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QFP delivered us a 1st class pool. The end product has exceeded our expectations. Terry and the team was very flexible throughout the whole process. We have never built a pool and so we didn't know exactly what we wanted. We were given the flexibility to make changes as we went along - not just new additions to the pool but also some removals from the original contract. For example we decided we wanted decking instead of tiling around the pool. Terry took the tiling out of the original contract and refunded us the money, even though it essentially cost QFP additional revenue. Trust is everything and we had this with QFP - legends.
Great to work with - professional finish.
Found QFP very easy to work with and watched the pool building process come together with ease. Thanks Chris and Terry for you time and great finish on the pool.
Amazing service and brilliant product
We have had the most amazing experience with QFP and highly recommend them. They made building our pool a pleasure, and an experience we would gladly go through again. The staff were always attentive, honest and responded to all requests in a timely and professional manner. Every step of the process was delivered, as promised. Their guide book on each step of the process gave all the reassurance we needed to know what was to come next - and the actual process followed the guide almost to the letter. All contractors were friendly, courteous...and efficient. The workmanship has been outstanding. The quality and variety of product choice was excellent. With their experience in the industry of knowing what works and what doesn't, we were able to make great choices from the outset. All of the accessories have been top notch, appropriate for use and great design. QFP go to great lengths to deliver outstanding results, and live and breathe pools. This is why they are good at what they do. They don't shy away from working through issues with their customers to ensure a good outcome. They have earned a great reputation by working hard and producing great results over many years, and have received many rewards which reflect their high standards of workmanship. We researched for a long time before settling on QFP and are so happy that we did - we are extremely satisfied customers.
Plenty of experience!
It seems you have done very well. CONGRATULATIONS!
Great to see Terry working with you.
I sometimes speak to Tony in Melbourne. I hope he has moved on from the ABC.
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Lovely to deal with
Found their team very friendly & informative.
Took a couple weeks to get appointment but very prompt with information & answering questions
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