Don't rely on the booking window
We had a move of a small unit which was no issue, the move went as good as a move can go. The issue was the timing. We were given a window, all prepared, boxes packed and everything ready to go and we ended up just sitting in our unit waiting and waiting and waiting. We called their reply "Soon", Another hour or two passes "Soon". Our 10 am arrival ends up being close to 3 or 4pm!!! We were offered a VERY SMALL discount to our move (10% I believe) and we accepted it as we just wanted to get on with our lives. The movers were actually okay and did their job fine, however sitting in a house full of boxes waiting for 6hrs wasn't okay.
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