1 photo
Quicklens

Quicklens

2.3 from 51 reviews · View Statistics
See the Best Optical Retailers in 2021 as rated by Australians on ProductReview.com.au.
Brand Manager for Quicklens? Register now and take advantage of ProductReview's Brand Management Platform!

Reviews

1.3
4 reviews
5
(0)
4
(0)
3
(0)
2
(1)
1
(3)
  • Return Claim MadeYes (1) · No
  • Shipping
    1.0 (1)
Previous
Next
Sandy
SandySydney, NSW
  • 2 reviews

Good but not so good.

published

They are cheap. I will give them that. But poor customer service and problem solving skills. I have been waiting for my contacts for over 8 weeks. No refund provided.

September 7th 2019 Update: Nightmare dealing with customer service

They are cheap I'll give them that, but not based in Australia and have no respect for their customers. Still waiting for $100 worth of products purchased nearly 3 months ago. Despite countless messages they refuse to give me a refund and are not resending my product. I have paid for these and they sent it to the wrong address. Will not take any responsibility at all.

Shipping
1/5
Incentivised Review No
Return Claim MadeYes

Questions & Answers

Lloyd C.
Lloyd C.asked

Just a bit concerned about a few of the reviews saying delivery was very slow.

1 answer
Ally
Ally

They are based in Singapore. Took over two weeks and no rebate from your Private Health Insurance. Avoid. Try Clearly or other Australian based firm.

Lloyd C.
Lloyd C.asked

Hi would like to confirm about delivery time for contact lenses.

1 answer
Anneliese
Anneliese

Around 14 days. I ordered my lenses using New Year holiday as well, so it quite quick.

Carson C.
Carson C.asked

Hi, I’ve ordered some contact lenses and it says “ arrival at NSW, Sydney.” I was wondering does it have to go through Sydney before they ship it to Western Australia? Or did I input the wrong state..

No answers

Get an answer from our members

Other Optical Retailers

Previous
Bailey Nelson

Bailey Nelson

4.8
(1,073)
Just Sunnies

Just Sunnies

4.7
(117)
Framesbuy

Framesbuy

4.6
(137)
AusSpecs

AusSpecs

4.6
(115)
Lensworld

Lensworld

4.5
(129)
Clearly

Clearly

4.2
(716)
iframes

iframes

4.1
(152)
Optically

Optically

4.0
(450)
Maui Jim

Maui Jim

4.3
(74)
Next
See all Optical Retailers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.