1 photo
Quicklens

Quicklens

2.2 from 50 reviews · View Statistics
See the Best Optical Retailers in 2021 as rated by Australians on ProductReview.com.au.
Brand Manager for Quicklens? Register now and take advantage of ProductReview's Brand Management Platform!

Reviews

  • Product Quality
    4.7 (6)
  • Return Claim MadeYes (1) · No (6)
  • Shipping
    3.6 (8)
Previous
Next
Jay K
Jay K
  • 4 reviews
  • Verified

Cheap and quick

published

Was hesitant whether to order from these guys, having read the reviews. The order was posted the next day and arrived within a week of ordering (DHL). Tracking updates reveal that it spent more time en route within Australia (72 hours) than it did getting from Singapore to Australia (24 hours). Wasn't much longer than Clearly but a significant saving compared to the latter.

Product Quality
5/5
Shipping
5/5
Anneliese
AnnelieseSydney, NSW
  • 2 reviews
  • 3 likes

Great product

published

I ordered 4 packs of 30 My Daily contact lenses. It was good, the same quality with lenses that I bought at the Optometrist, and it is much cheaper. I received the parcel in 15 days. Very happy!!!

Product Quality
5/5
Shipping
5/5
Ann
AnnGreater Melbourne (Metropolitan), VIC
  • 4 reviews
  • 1 like

Not impressed

published

I should have read the reviews before buying... As other customers I'm yet to receive my lenses and just got an email saying my order has been dispatched... I was surprised as I purchased this over 10 days ago. On the website it said to allow 10 days for the delivery but this is already a total of 20 days. If you need lenses fairly quickly this is not the right website. Also their claim to be Australian is false, they may have opened the business here but lenses come from Singapore. I'm slightly concerned about their quality now. I am open to international shopping but the fact that it says "Quickens Australia" becomes then entirely misleading and that's not a good thing. Not only is the service slow but not even Australia based.

Shipping
2/5
Incentivised Review No
Danielle
DanielleFar North Queensland, QLD
  • 2 reviews
  • Verified

Cheap and fast

published

The website isn't the prettiest, but they had my contact lenses and shipped within the week. They come from Singapore, arrived in about 15 days or so. So, so much cheaper than in Australia! If you've got a little bit of time to wait, highly reccomend.

Product Quality
5/5
Shipping
5/5
Optical Retailers

Find out how Quicklens compares to other Optical Retailers

Know better, choose better.

Compare all
Sandy
SandySydney, NSW
  • 2 reviews

Good but not so good.

published

They are cheap. I will give them that. But poor customer service and problem solving skills. I have been waiting for my contacts for over 8 weeks. No refund provided.

September 7th 2019 Update: Nightmare dealing with customer service

They are cheap I'll give them that, but not based in Australia and have no respect for their customers. Still waiting for $100 worth of products purchased nearly 3 months ago. Despite countless messages they refuse to give me a refund and are not resending my product. I have paid for these and they sent it to the wrong address. Will not take any responsibility at all.

Shipping
1/5
Incentivised Review No
Return Claim MadeYes
BEN
BENSouth East Queensland, QLD
  • 3 reviews
  • 2 likes
  • Verified

Perfect Lenses and Arrived in 7 days as promised

published

I cant believe Quicklens has such bad reviews. I ordered some Acuvue 2 on a Friday and received them the following Friday, thats not bad from Singapore. I was a little hesitant with most of the reviews being so bad but Australia has for some reason discontinued the Acuvue 2 lenses and being they are the only ones with my base curve it thought crap it, Its only $30. They arrived today after a week and they are the right ones and 3 year expiry date. so GOOD ON YA, Cheers, you have made my life and sight a load better.
Cheers

Product Quality
5/5
Shipping
5/5
yejingying
yejingyingGreater Melbourne (Outer), VIC

Very quick delivery and authentic contact lens!

published

Why so many bad reviews? I received my colorful contact lens about 1 week after put the order. Very good quality and it was delivered by DHL. I am in Melbourne, Aus.

Excellence shopping experience!

Product Quality
5/5
Shipping
5/5
Xer
XerQueensland

Cheap but takes up to 5 weeks - No private health rebate allowed

published

Based in Singapore but claim to be in Aus. This means that you cannot get an optical rebate back from private health.
Priced cheap but take 5 weeks.
Ok for people who plan ahead and no health but giving two stars because I'm sick of deceitful online sales claiming to be local.

Product Quality
3/5
Shipping
1/5
JRD
JRDNelson

Slowlens

published

Does not explain that this company is in Singapore.
Delivery very slow and not tracked in NZ.
Support only by email no telephone number.

Optical Retailers

Find out how Quicklens compares to other Optical Retailers

Know better, choose better.

Compare all
Eyecontactwearer
EyecontactwearerGreater Melbourne (Inner), VIC
  • 4 reviews
  • 4 likes

It comes within 10 days normal lenses

published

I was hesitant after reading some reviews but I find them quick and easy. Take 10 days and save a lot of money. It’s my 3rd time ordering and they have been great

Good buy

published

Ordered online on 10July, my B&L softens 38 arrived on 13July noon, save lots $ compared to other sites/shops. Delivery was quick. Products came in a box and they are intact.

Jodieg
JodiegPerth

Poor quality

published

Most of my orders have taken quite awhile to get to me (more than 2wks) and the last two orders were defective and seriously irritated my eyes. On the lens pack it said not for sale outside Malaysia! When I complained to quicklens, I was told to post them back at my expense and then they will provide a replacement pack. I’m going to buy them elsewhere from now on.

Optical Retailers

Find out how Quicklens compares to other Optical Retailers

Know better, choose better.

Compare all

Best decision I ever made switching to Quicklens from optometrists

published

I have been buying my lenses from Quicklens for about 5 years with no issues whatsoever. They have always delivered within 1-2 weeks, at least half the cost of buying from the optometrist and the right lenses arrived every time. I checked their product against the ones I bought from the optometrist and it was exactly the same manufacturer, just without the store-front markup. I cannot recommend trying this company highly enough if you know your prescription.

MasterAnt
MasterAntGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 3 likes

Good buy for me (maybe lucky?)

published

My purchase of 1 BOX of AIR OPTIX AQUA -2.00 was a success.
Order placed on 28 May. Arrived 7 June from Singapore.
Saved myself a good $25! I figured it was worth the risk considering the saving.
Australian stores should charge less and maybe the cost of living here would improve! Bring in the competition.

Matt R
Matt RMelbourne
  • Verified

Always reliable, and cheapest!

published

I've used Quicklens for my contact lenses for nearly four years now, and have never had a problem. Yes, they are dispatched from Singapore and therefore take a little longer than if you were to order them from a domestic supplier, but as a result you are getting the same product for much cheaper. If you are organised and order in advanced this is no problem. I've always had my order delivered within 7-10 days of placing my order, no issues.

Questions & Answers

Lloyd C.
Lloyd C.asked

Just a bit concerned about a few of the reviews saying delivery was very slow.

1 answer
Ally
Ally

They are based in Singapore. Took over two weeks and no rebate from your Private Health Insurance. Avoid. Try Clearly or other Australian based firm.

Lloyd C.
Lloyd C.asked

Hi would like to confirm about delivery time for contact lenses.

1 answer
Anneliese
Anneliese

Around 14 days. I ordered my lenses using New Year holiday as well, so it quite quick.

Carson C.
Carson C.asked

Hi, I’ve ordered some contact lenses and it says “ arrival at NSW, Sydney.” I was wondering does it have to go through Sydney before they ship it to Western Australia? Or did I input the wrong state..

No answers

Get an answer from our members

Other Optical Retailers

Previous
Just Sunnies

Just Sunnies

4.7
(117)
Framesbuy

Framesbuy

4.6
(131)
AusSpecs

AusSpecs

4.6
(115)
Lensworld

Lensworld

4.5
(125)
Clearly

Clearly

4.2
(675)
iframes

iframes

4.1
(152)
Optically

Optically

4.0
(449)
Maui Jim

Maui Jim

4.3
(70)
Next
See all Optical Retailers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.