dont waste your time
dont buy this insurance they will find any reason to not help you out... especially if you're a traveler (non permanent resident). we were given false information on the phone so we would buy a premium account but when we came into motorbike issues we were stranded with zero benefits.
High class customer service
I am dealing with a stressful situationin relation to my car recently been hit.
Chloe Berry the customer rep for RAA is outstanding. She made my day by takin g care of my issue in organising a loan car she took that extra step and ensured the car hire place called me back. Chloe was so understanding only if more people were that professional. Great experience
Could not imagine better service
After a family member suffering a vehicle write-off from an uninsured driver, far away from home, RAA did the ground-work ... didn't say it was too hard, phoned the tow-truck company, analysed photos in lieu of assessment being an option, top job RAA!
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