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RAA Car Insurance - Third Party

RAA Car Insurance - Third Party

3.7 from 3 reviews

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Reviews

3.7

3 reviews
5
(2)
4
(0)
3
(0)
2
(0)
1
(1)
  • Value for Money
    4.0 (2)
  • Transparency
    3.0 (2)
  • Customer Service
    3.7 (3)
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dont waste your time

published

dont buy this insurance they will find any reason to not help you out... especially if you're a traveler (non permanent resident). we were given false information on the phone so we would buy a premium account but when we came into motorbike issues we were stranded with zero benefits.

Transparency
Customer Service
Value for Money
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeNo
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Daniel Grace

Daniel GraceMetropolitan Adelaide, SA

High class customer service

published

I am dealing with a stressful situationin relation to my car recently been hit.
Chloe Berry the customer rep for RAA is outstanding. She made my day by takin g care of my issue in organising a loan car she took that extra step and ensured the car hire place called me back. Chloe was so understanding only if more people were that professional. Great experience

Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25Yes
Claim MadeYes
Claimant is the policy holder No
Claim Resolution Time1-2 weeks
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Sukie

SukieSouth Australia

Could not imagine better service

published

After a family member suffering a vehicle write-off from an uninsured driver, far away from home, RAA did the ground-work ... didn't say it was too hard, phoned the tow-truck company, analysed photos in lieu of assessment being an option, top job RAA!

Transparency
Customer Service
Value for Money
Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeYes
Claimant is the policy holder Yes
Claim Resolution Time2-4 weeks
Claim DateNovember 2019
Claim ApprovedYes
Car ModelHonda Accord 7th Gen
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