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RACV Travel Insurance - Domestic

RACV Travel Insurance - Domestic

2.6 from 7 reviews

Reviews

Review distribution

5 star
2
4 star
1
3 star
0
2 star
0
1 star
4

Johnno

JohnnoGreater Melbourne (Inner), VIC

Car hire insurace rip off

published

Hire car insurance changed and doesnt cover multiple items eg windscreen, tyres & roof. Biggest rip off ever & a waste of time. This is not insuracne its revenue for no service.

Value for Money
Transparency
Customer Service
DestinationAustralia
Claim MadeNo
See all answers
1 comment
RACV
Elise E.RACV

Shaun M.

Shaun M.Greater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like
  • Verified customer

Refusal by Tokio Marine to pay my claim

published
Value for Money
Transparency
Customer Service
DestinationAustralia
Insurance TypeSingle Trip
Claim MadeYes
Type of ClaimCar/Rental Hire Excess
Claim Resolution Time3+ months
Claim DateJuly 2019
Claim ApprovedNo
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Disgusted with outcome of insurance cover

published

Spoke with RACV agent on getting travel insurance to cover damage to hire vehicle traveling across northern WA, as the car rental company was charging exorbitant daily rates. We paid the car hire company $6,000 bond for any damage, which was the purpose of the insurance I took out - to insure against any deductions from this bond. Minor damage to bumper ($1,100) - but RACV insurer says the claim must be against an 'excess', not the 'bond' and refuses to payout. Very disappointed.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationAustralia
Insurance TypeSingle Trip
Claim MadeYes
Claim ApprovedNo
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I Luke

I LukeGreater Melbourne (Outer), VIC

Not Perfect

published

All good with the exception of the need to increase rental car excess with a separate policy , there should be an option of adjustment without raising another policy,other companies offer this in their policy

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationAustralia
Insurance TypeSingle Trip
Claim MadeNo
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1 comment
RACV
Elise E.RACV

Rude 1

Rude 1South Morang

  • 2 reviews

Typically RACV

published

The RACV Consultant was very helpful and as a result we ended up with a policy tailored to our needs. We have all our insurances with RACV and won't shop anywhere else.

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationAustralia
Insurance TypeSingle Trip
Claim MadeNo
See all answers

John Gallagher

John GallagherGreater Melbourne (Outer), VIC

  • 2 reviews
  • 2 likes
  • Verified customer

Buyer Beware

published
Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
Insurance TypeSingle Trip
Claim MadeYes
Type of ClaimMedical and Travel Delays/Cancellations
Claim DateApril 2019
Claim ApprovedNo
See all answers
2 comments
RACV
RACV Care T.RACV
John Gallagher
John Gallagher

Hello Janice, our policy number 30271971 my mobile number is 0414304736
Regards John Gallagher.


Bec

BecMornington peninsula

  • 3 reviews
  • 3 likes

Best price for the best cover!

published

I called many other companies for our travel insurance and I had quotes as high as $250! I called RACV and spoke to a really helpful man and he had us covered and $100 excess for just $104!

Insurance claim madeNo

See all RACV Travel Insurance reviews

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