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RAMS Savings Accounts

RAMS Savings Accounts

2.3 from 12 reviews · View Statistics

Reviews

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    3.7 (3)
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Jay

JaySydney, NSW

AVOID AT ALL COSTS

published

Rams is by far the worst bank or company that I have ever dealt with
They do not deserve the 1 star, if I could I would of give 0

Incentivised ReviewNo
gee

geePRAHRAN

  • 4 reviews
  • 5 likes

Behind in every criteria

published

Its takes days for any transfers to go through (sometimes up to 5 - yes, that even if its someone that you transfer money to every single week). It has actually gotten slower the longer I've been with them. No VISA or Mastercard option, so you can forget completing any online purchases with their card. Zero technology on their website, in fact its got some areas that are a bit faulty. Not user friendly.
I originally changed to them because they had better savings interest rates but that was short-lived.
They literally offer nothing that someone else isn't doing better.
These days you've got banks with instant transfer, budgeting technology, VISA, and better rates. What the hell are you doing Rams?

Incentivised ReviewNo
LRF

LRF

  • 5 reviews

Good, though rates have dropped

published

I had a RAMS saver for a couple of years to build up savings. I opened the account as it had a very good rate (with easy conditions).
Their website is fine, though their statement dates are not in sync with the financial or calendar years.
Their call centre were easy to contact, and good to deal with when I had to.

Unfortunately they recently dropped the savings rate to a point where I wouldn't open an account with them.

Incentivised ReviewNo
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Joseph

Joseph

  • 3 reviews
  • 1 like

Cant access my money

published

Rams savings ATM limit is at 1000 bucks a day not negotiable can not change that and can't withdraw on any Westpac or st George so pretty much useless saving account if you wanna access your money.

Transparency
Incentivised ReviewNo
Undies

UndiesSydney, NSW

  • 14 reviews
  • 7 likes

Dropping behind on savings rates.

published

They used to be at the top of the pile with savings rates, but now dropping behind. In this environment of low rates punishing savers, people will jump ship to another bank for an extra 0.25%...why not...no loyalty anymore, and it only takes a few minutes to set up a new bank account. I had $400K with them only 12 months ago....now my account with them has 0.75 cents.

Incentivised ReviewNo
Karen

KarenGreater Melbourne (Inner), VIC

  • 3 reviews
  • 1 like

Only one star because the people on the phone were pleasant.

published

Opening the savings account was easy. However the internet application and mobile app failed to show the right amount of money in the account. Multiple phone calls failed to resolve the situation.
Closing the account took about 30 mins and they were not able to do an electronic transfer of the money in the account - another failing. So now they are sending a cheque to me and have closed the account. Therefore my money is now inaccessible until the cheque arrives. This has been the worst experience with a savings account I have ever experienced.
DO NOT USE!

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Incentivised ReviewNo
Farid

Farid

  • 9 reviews
  • 1 like

So unorganised and confused organisation

published

I tried to open a saving account two weeks ago. They said my identity is not verified and they asked me to go to a branch with a form and identifications so I did it. After a week they called me again and asked for a picture of my driving licence (already provided at branch) and I emailed it again. Still not resolved!

Update: Resolved a week later

Incentivised ReviewNo
evrydayisafreshstart

evrydayisafreshstartPerth, WA

  • 17 reviews
  • 12 likes

Very high interest rate if you don't withdraw!

published

Small bit of research did not find me a savings account with a higher interest rate than this, both the bonus interest rate if you don't withdraw, and the standard interest rate. Great app. I have not had to use their customer service yet (a good thing I guess) so I can't comment on that.

Transparency
Incentivised ReviewNo
whitbyoz

whitbyozSouth-Eastern Region, NSW

  • 6 reviews

Good Account APPALLING service

published

Potentially a good high interest account BUT problems abounded.
The right hand didn't know what the left hand was doing. Mixed and differing letters and emails.
Appears not to be user friendly with investors (savers) as opposed to mortgage holders.
No follow up on customer complaints

Would not recommend at all

Incentivised ReviewNo
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Haleighmaree

HaleighmareeVentnor Phillip island

  • 8 reviews
  • 5 likes

Old school

published

Would not recommend. Pulled all my savings out of here as I had a recurring debit coming out and inquired with them whom it was. Their response was "a debit you've authorized". After explaining I wasnt aware of it could they tell me the account name they said no. I asked them to block it and it was so difficult i just pulled all my money out. He just closed it for me no worries without trying to save me as a customer.

Incentivised ReviewNo

Cant get online with safari after upgrade

published

When will this broker issue be fixed as I don't like having to re start my computer and use another server. I joined rams as it was easy now it is not. feb 2019

Incentivised ReviewNo
Unbiased reviewer

Unbiased reviewerSydney, NSW

  • 3 reviews
  • 3 likes

In the past 3 months I have had duplicate transactions and missing transaction

published
Incentivised ReviewNo
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