Bad Start but Can't Fault Now
RAMS Norwest were recommend by our broker due to competitive interest rates and the loan structure we required. Initially I wasn't happy with a couple of things which caused a few head aches during the settlement process. This was mainly due to the representative on their side (Jehan) being a little incompetent. These were worked through and sorted but took quite a bit of work on our side. We obtained a construction loan and since being handed over to the current team couldn't be happier. RAMS have been easy to deal with, available and always p...ass on the rates cuts in some capacity. Additionally, they recently assessed our current loan and found that there was cheaper funding available. They reduced our rate by over 0.6% without a review being requested. I think this represents a proactive approach to lending and we would happily recommend RAMS.
Excellent customer service
I applied for a home loan with RAMS and met with Darren from Southern Vales office. As I was doing a construction loan there were some delays and challenges throughout the process (nothing to do with RAMS, and everything to do with the builders etc) and Darren was patient and professional throughout the whole process.
Darren provided me with all the information I could possibly need, and made the loan side of things stress free. Would definitely recommend RAMS at Southern Vales to anyone needing a home loan.
Questions & Answers
When I try to move/transfer money online from my account for three days I have the message "We weren't able to load this page. Refresh". Is this happening to me only? or is this a Rams online problem?
Do you do landlord insurance in HOme Hill 4806
Why does RAMS take 24 to 48 hours to send out a statement? My bank Commonwealth does it immediatly. RAMS wants me to save with them but cannot act like a savings bank.
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