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Reviews

2.0

4 reviews
5
(1)
4
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3
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2
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JGLS

JGLSGreater Melbourne (Metropolitan), VIC

  • 68 reviews
  • 48 likes

Utterly disgusting. What a disgrace.

published
Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeSplit
Loan used forRefinancing
PandaMelb

PandaMelbGreater Melbourne (Inner), VIC

Lack of customer service!

published

Recently I had really bad experience with this company. I am their long term customer. Their customer service team is lack of responsibility nowadays. They are Not helpful even I have submitted an URGENT request. They are trying to delay my HL request and keep the high interest rate! Find another home loan lender if you can. Stay away from RAMS!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeSplit
Loan used forFirst Home
marius laynes

marius laynesSouth East Queensland, QLD

  • 10 reviews
  • 13 likes

Hidden costs and average service

published

You will pay a yearly fee for the remainder of the loan and that on top of the interest charged by westpack, better deals out there dont be fooled by the sheep

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeSplit
Loan used forFirst Home
Finance

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sarah

sarahMetropolitan Adelaide, SA

  • 2 reviews

An informative and welcoming environment

published

My partner and I are beginning the process of building our first home. We met with Joe Delis in Adelaide and he was very thorough, gave us insightful information and we felt really comfortable with him; he walked us through the process and was also lovely to talk to aswell.

Transparency
Customer Service
Loan TypeSplit
See all RAMS reviews

Questions & Answers

Juan

Juanasked

RAMS

When I try to move/transfer money online from my account for three days I have the message "We weren't able to load this page. Refresh". Is this happening to me only? or is this a Rams online problem?

2 answers
Sam
Sam

I had the same issue. It was so frustrating. Asked a tech friend, he said it is a crome update. So if you are using Crome for internet, once you get to that page, press ctrl and F5. worked for me.

Juan
Juan

Cheers Sam, well appreciated :)
Juan

Robyn

Robynasked

RAMS

Do you do landlord insurance in HOme Hill 4806

No answers
Rod

Rodasked

RAMS

Why does RAMS take 24 to 48 hours to send out a statement? My bank Commonwealth does it immediatly. RAMS wants me to save with them but cannot act like a savings bank.

No answers

Get an answer from our members and RAMS representatives

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