No Communication, No Response to Complaint Email - He is the Director
Previously had a great experience with Rapid Finance. Unfortunately not this time. No communication, then lied to.
I don’t normally write reviews but after receiving no reply to my complaint email to Rapid thought I would do so. Now realise why I have had no response, according to replies to other reviews he is the Director!!
Don't return calls poor customer service
Unfortunately was disappointed with customer service received calls were not returned at all left wondering why they rate well with others maybe but got a poor rep but still a return call would have been great
Horrible communication and liars
I spoke to two people at Rapid - both of them telling me that I was approved for a loan, when it came time to actually sort the loan out they were nowhere to be found, and couldnt be less helpful. Ended up losing the deposit I put on the car because I trusted this company with being efficient and ethical -
People be aware of their false advertisment with Bad credit loan, don't even try to ring them, they full of lies.
At the start even after explaining to them that I had one bad debt of $179 with a telco they were all “no problem we can help you. They kept asking for more and more things to justify the loan. Four weeks later and they still didn’t have an answer. They got caught out lying and then said they can’t help. Absolute pathetic. Rapid finance I don’t think so. More like NO Finance with Slow Finance. Next day went and seen a proper broker not scammers like these. Got finance in no time.
Do not go though these guys
Customer service was absolutely horrible, was waiting for a callback on Monday, 4 days later I had to call to see what my process was for the application. Customer service rep turned around and bluntly said we are not helping you, I suggest you wait 2 years or pay off your debt problems. Which I replied "LOL" then rep threatened to put a discrepancy on my record for calling him a "MOLE" ?
Bad use of advertising, my recommendation is if you are like me and have bad credit from the past try using "Money3".
Stay away from this company.
Nothing rapid about them.
Useless, took 2 weeks for them to get a loan for me, ended up being a ridiculous rate, they don't listen, they don't communicate, getting a response from them to questions is a joke, they don't even answer your questions, tell lies about what is going to happen. They go ahead and do what they want to do, there fees are unfair, rude on the phone to customers, there's no rapid about this company should be snail finance.
Avoid! When you apply and are not successful they don’t get back to you.
I applied for a car loan only $8000 they couldn’t even handle it because I’m on a careers pension. I have since been approved else way and have been treated with twice as much respect. These people will not even have the courtesy to let you know if you are not approved. I applied yesterday got an automated reply stating I will have a response within 2 hours. 16 hours later still nothing so I ring up get told no one was availableto talk and the receptionist had an attitude too anyway the minute I’m off the phone I get a text message stating we a...re unable to help you. Very unprofessional and I’ve heard this from many many others. If you need money or a fair chance then please avoid there are much more genuine companies that will bend over backwards to help you get the finance you need and deserve. Don’t fall for there fake testimonials, Reviews and fake promises. They make out they help pensioners, I’m a career I receive one of the highest paying Centrelink pensions I receive $1050 min and this is too risky for them offering a (secured) car loan. Lol! I’m just thanking the spirits I found a genuine company to help me get that much needed cr so I can continue getting mum to her medical appointments.
Most unprofessional company
Got approved for a $15000 loan then a different worker call and said we only could get 12000 now with the repayments doubled from the first one they got me so I said no I can't afford that so she said let me talk to my manager I'll get back to you tomorrow and never did so I truer calling about 8 times and they keep saying she's busy and can't talk or she's at lunch anyway they don't answer my calls anymore which is unprofessional..
Well I tried to get refinanced through these guys to get myself a better deal on my current loan, they got a 3% interest drop however with all there fees and charges plus a $10 a week fee it actually worked out more expensive. I was told by the salesman that I would save 3000 over the loan but in the end it would have cost me $1000 extra in costs which I only found out when I went in to sign the contracts. Avoid these guys they will try to trick you with dodgy interest rates that will not save you a penny.
Absolutely don't bother with Rapid Finance
I read a review on here for these dodgy loan sharks which immediately caught my attention as I was told the exact same thing when I called to speak to my consultant and was told he (Ibrahim) had "gone home sick" and noone else could look at my file (not even a manager or a person of authority). Only to be told eventually that my application was declined. Absolute time wasters. They say they help people with bad credit and approve 9 out of 10 loans. I don't have bad credit, yet no lender will approve car finance for me even though I can affo...rd it. I wouldn't bother with Rapid Finance. I wasted a whole week dealing with them! They aren't what they say they are, they get your hopes up and say they will guarantee to definitely help, but they don't. They keep you hanging on day after day, saying they will get you an answer fast, but they don't. Go with a proper lender, not these loan sharks.
These spin doctors will tell you anything to get you business. We were pre approved for a $10000 loan only to bounced between different lender after different lender call backs are non existent. In the end they refused to take our calls saying that the person we were talking to had gone home sick. Also been told by them to try a different finance company as they believe they can not help now. Better to go with a reputable company if you can find one.
Tried applying and never heard back from the Mongrels. Tried emailing and no response, tried ringing and got "We'll call you back". They need to shut their Business down
Rapid finance is the worst
Rapid finance i apply a loan , it took couple weeks to get approval for less amount what i ask for .. then i told them i don't want the loan but then they said i need to pay $660 for the approval , then i told them get the loan amount which i ask for finally they said its approved , but when i went and paid a deposit on a car they couldn't settle the loan on time , and i lost $1000 from deposit , i heard they give you high interest loan so they get a cut out of your loan till you pay off the loan , beware guys ... they are very greedy people ,..
Claim to specialise in bad credit loans but dont approve anyone
Long story short I have a black mark on my credit file from applying for and then cancelling the application for a car loan. I decided at the last minute i didnt need it as i got given a car.
So i get rejected now for any finance i apply for.
I came across Rapid on Google and after reading reviews decided to give them a go. The process seemed easy, i sent through my details and was contacted by a member of staff to obtain further financial details. I received an sms later to say they would be able to help so i called the next day.
I wa...s greeted by a girl who advised that she didn't have good news for me and while she was delivering this so called bad news, she was having a giggle with her colleague. She said "sorry, i just got bopped on the head, we're in the middle of a game and it threw me off". Nice, thanks for the empathy darling. You're advising me you wont offer me the finance i need to keep a roof over my head, the least you could do is concentrate and empathise instead of laughing and mucking around. She advised me that because i had an enquiry on my credit file, my interest rate would go to over 20% and it wouldnt be beneficial to me so they wont help. Great! She then finished with 'Im sorry about that" to which i replied "yes, im sure you are" and hung up.
Questions & Answers
What charges are involved . Their service fee must be built on somewhere. Can any one tell me how much and where please?
Hi Abi, All fee's involved will depend on your overall credit profile. Once we do a free assessment, we will be able to tell you exactly what fees and interest rate we could offer. If you would like to email me on email@example.com or give me a call on 1300 467 274, we will be able to do that for you. Regards Michael Cullinan - Rapid Finance (Aust) Pty Ltd
How long did Rapid Finance take to settle your loan with the car dealer?
Hi it took about 3 weeks but my situation was very complicated and i had to access various documents I did not have but they always kept me up to date about where things were at and the whole process was reasonably painless
Get an answer from our members and Rapid Finance representatives
|Category||Loans and Home Loans||Loans and Car Loans||Loans||Loans and Personal Loans|
|Interest Rate||12.00% p.a.|
|Repayment Frequency||Fortnightly, Monthly and Weekly|
|Loan Amount||$200.00 to $30,000.00|
|Security||Unsecured and Vehicle|
|Loan Term||1 to 7 years|
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