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Rapid Tune Automotive Services (page 2 of 7)
Suzanne M.Greater Melbourne (Outer), VIC
Rapid Tune Pakenham
The guys at Pakenham were terrific. They were up front about costs and let me know about things that I would need to do in the future without making me feel that I had to spend way above my budget. I will be back and would recommend them to anyone.
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TullyGreater Melbourne (Inner), VIC
BRILLIANT SERVICE
Great service from Pat and the entire team at Rapid Tune Airport West. Loan vehicle provided at no cost and the cost of repairs carried out on our car were very competitive.
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Fantastic Customer Service!!
I arrived late in the day needing quick repair on my trailer before a long trip. Despite being busy, Tim from the Langwarrin branch dropped everything to help. It was a tricky repair and Tim went above and beyond to fix it quickly and efficiently. Highly recommend Langwarrin Rapid Tune.
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Linda P.Goulburn Valley, VIC
How to avoid stress
I can not speak highly enough of Dave and the team at Rapid Tune Langwarrin. He went out of his way to source car part and keep me informed of progress. Thank you Dave really appreciate the help and reassurance you gave me. I recomend the team for all your car care.
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JohnMelbourne
- 3 reviews
- 1 like
The only place I will now take my car too
I have an aging European car which I love and don't want to get rid of so I need a good work shop to keep it going. After seeing the results of the work on my car by Rapid Tune, I won't go anywhere else now. Great honest service, always kept up to date, fantastic pricing, attention to detail and simply the best you can find.
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No savings on "service loyalty" cards
Got my car serviced today after purchasing a voucher for 3 services for the price of one and a half. Website quotes $150 for logbook service including oil. Use the voucher however and it cost you at least $140 as oil, on top is $79, for each service. So no real saving people, unless you normally go to a dealership I guess. Not worth the money as first thought.
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AmirGreater Melbourne (Outer), VIC
- Verified customer
Significant extra charges involved! Be careful.
I bought a RapidTune's Loyalty Certificate card for 3 'free' car general services and paid almost $200 for that. According to a list on the card, I would receive a 'Total Savings of $974' as a 'VIP' customer on 9 items. But when I called them to make the first appointment, I realized that I will have to pay a minimum extra cost of $79 just for an oil change and possibly much more for any other defects. I believe the oil change is a very basic part of any car general service. I called RapidTune's customer service on 03 9425 9444 for an explanati...Read more
on/refund and they promised to call me back, but they didn't. Be very careful with the RapidTune's terms mentioned in 'How To Use Your Certificate' on their Loyalty Certificate. At the time of buying the card, I didn't pay attention to this section which is apparently where they justify all of their hidden/extra costs and dodgy charges. This is definitely like a scam to me.1 comment
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SharynSouth East Queensland, QLD
- 3 reviews
- 1 like
Exceptional service
The guys were very friendly courteous and efficient, I didnt have to wait long. Price was very affordable. Easy to find and great coffee and breakfast just down the road.
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Narelle R.Greater Melbourne (Outer), VIC
Awesome customer service!
This rapid tune have the friendliest staff and you can have a joke with them. I have been to them twice with my vehicle and I am so happy with the results. They really looked after me and will be going to them again. 10 thumbs up for Rapid Tune Langwarrin. You guys rock!! Ute is running like a dream.
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SBSSouth East Queensland, QLD
- 2 reviews
Car is running like new
Everyone was pleasant and my car is now running very well. Will certainly return and recommend. Hoping that I dont need anything more done as they found so much I wasnt expecting. Still, better safe than sorry
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CharmaineQueensland
the team were very professional and courteous and helpful will be going back their again
To be honest I haven’t any bad things to say about this store they were helpful with everything we needed to know as we had our brakes done their and was happy with results
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MikeSouth East Queensland, QLD
- 2 reviews
Great service
The mechanic explained what was done and what will be needed for the next service. Very helpful and easy to talk to as usual. No problem in recommending these guys.
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Kirk B.South East Queensland, QLD
Definitely recommended
Josh and the team were friendly and offered good advice with no fuss. Would recommend to anyone. Will be going back again. Cheers guys for the great service. Five stars!
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Steven M.South East Queensland, QLD
Great service, Great Team.
Very happy with the work done on my ute. No unnecessary parts or time spent. Great service and professional team. Will definitely be using Josh and the Crew again. Thanks guys.
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Amazing service!!!
Amazing team at rapid tune. Very easy to work with and they gave so much attention to detail and made sure everything was done right! I would highly recommend this team to work on your vehicle:)
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SylviaSouth East Queensland, QLD
Quicservice and politeness and explained what was done on the cark service
I went to book the car for service for next week friday when i said i need a gearbox service because it was clunking into top gear the guys did not hassitate and did the service an hour later. Thankyou for such a great job and explaining evertthing that was done and what needs to be done with a price against the jobs to do. Very friendly staff well done
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DebbieSouth East Queensland, QLD
A car service and good customer service.
The servicing of my car was completed in good time and the comprehensive invoice detailed well other items requiring attention. Phone liaising was courteous keeping me up to date with progress.
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AliGreater Melbourne (Outer), VIC
- 2 reviews
- 1 like
- Verified customer
Fantastic experience
Excellent customer service from reception and workshop staff. They really looked after me and went well beyond my expectations. Would happily go back again for my next car service. Great job team.
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Rhaisa and the team are super helpful- clear communication and no stuffing around.
Service was excellent - updated throughout and given pricing- no surprises at all. Rhaisa and the team are super helpful and sourced hard to find parts. Courtesy car very helpful too
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Cathy HSouth East Queensland, QLD
Capalaba team are awesome!
If you’re looking for a mechanic that takes genuine care of your car, giving advice and a detailed report of work completed, the team at Capalaba are the mechanics for you. We couldn’t be happier with the service we received.
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Questions & Answers
saintsasked
My son took his Jeep to Rapid tune for a road worthy which they did. Before this the car never broke down> Since the road worth it has had the Alternator stuffed up then after getting that fixed it broke down again now they say it is the ECU. Is this all just a coincident or something else.
No answers
Felicia C.asked
Do rapid tune use 2nd hand parts?
No answers
Details
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Amir
Update: Somebody from RapidTune called me today after 4 days to follow up on my previous call (see the above comment). Due to the low voice quality (and perhaps my English listening), I was not able t... Read more
o understand what they were saying. So, I asked them to text me instead. They replied: 'You called us about your Rapid Tune Certificate. How can I help?' and when I explained my request for a refund, they didn't reply anymore.